"wow" - it can be my only response to legititmate after legititmate consecutive apologies and admission of mistakes CLEARLY shown, not in pictures this time but in description. Yet still, the lack of comprehension, the lack of understanding on the majority of forum members responding to this thread and the failure on their part to see the truth there are two sides to this coin. No matter how flat one makes a pancake, it has two sides. The fact that others still believe there is anything I can do to even remotely salvage my "consistently diminishing reputation" at this point with regards to the claim filed with Paypal is beyond me. If you don't believe the truth that my hands are tied at this point (and literally with scent of ocean sea air under my nose and the thick rusty chains encircling my ankles) then by all means contact Paypal and inquire about claims and there various stages. To the original OP, because of both our actions I too now get to experience what it is like to go through a claim for the first time.
You can continue to put up walls of text until your fingers go numb but the single fact remains that you've not fixed anything. He wants his money refunded. You should do that yourself and not wait for the Paypal claim process to run it's course.