Gosh, you know I realize that by responding here, Mr Wombslider may not order from me either...oh darn.
Matt, went to your site, got some gorgeous knives there, keep it up.
I hate to admit this, but its not always easy balancing making the knives, talking with customers, cleaning the house, spending time with family, going to the grocery store, ordering supplies, and the 4 million other things that we all do in a given day. I dont like the fact that I have missed deadlines in the past, and have again missed some ( hey I've been sick ), but have found that most customers are cool about it if you communicate with them.
Computers make life easier sometimes, but with viruses, power outages, etc. losing stuff or missing emails happens.
-- Charles