Settled: purchase of a mini Matrix knife

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ap1169

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I purchased this mini Matrix http://www.bladeforums.com/threads/marfiones-for-sale-2-sigils-and-1-anax.1486846/#post-17098872. When I received this knife it had pretty bad lock stick. I contacted Bob, the seller, to ask why it was not disclosed to me at purchase. He said that it was NEW and needed to be broken it. He said to just keep flipping the knife and it would smooth out. Well, That is what I did, and not relief from the stick. I asked to return the knife, which met with great resistance. He said to send it to Microtech for repair. I contacted Microtech and was told it would take 6 to 8 weeks and shipping both ways for the repairs. This is NOT fair. I purchased this knife in good faith and receive this type of service. He will probably leave NEGATIVE feedback for me over this issue. He wanted me to give him feedback which I did, which was positive, but he would not leave any for me. I have 35 positive feedbacks now and no negative. The seller has the same number. Your decision to believe me or not is up to you. I try to be the best BF purchaser I can be.
FYI, Pease be careful when dealing with this individual. Thank you, Robert
 
I've had three Mini Matrix and each one had different lock up performance. That aside...IMO sellers should disclose all issues of a knife. If the detent is firm or there is lock stick, lock rock or whatever --it needs to be revealed.

Seller is correct that certain knives take longer to break in and some never do. I will observe that seller listed no conditions of the knives. When I see that I always ASK. Basically you got what was listed. Seller may have not thought knife was sticking by his standards.
 
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You are correct that he did not disclose anything about the knife in his listing. I must be more careful next time.
I guess I must send it to Microtech and wait 6-8 weeks. Thank you for your feedback.
 
Should have been disclosed.
Thanks for sharing, I will not deal with the seller in the future.
Joe
 
Is one now able to edit feedback under the new system? OP stated he left positive feedback for Krinsky, but both text and rating are negative.
 
:cool: :cool::cool:
ap1169 said:
I purchased this mini Matrix http://www.bladeforums.com/threads/marfiones-for-sale-2-sigils-and-1-anax.1486846/#post-17098872. When I received this knife it had pretty bad lock stick. I contacted Bob, the seller, to ask why it was not disclosed to me at purchase. He said that it was NEW and needed to be broken it. He said to send it to Microtech for repair. I contacted Microtech and was told it would take 6 to 8 weeks and shipping both ways for the repairs. This is NOT fair. I purchased this knife in good faith and receive this type of service.
FYI, Pease be careful when dealing with this individual. Thank you, Robert
Click to expand...

If the seller told you this, then that was like a big F--- You, imo! :thumbsdown:

^ Microtech customer service "taking 6 to 8 weeks"...good luck with that! Unless things have changed, their warranty department has become quite pathetic, actually:

http://www.bladeforums.com/threads/microtech-warranty-delay-apparently-continues.1381843/

http://www.bladeforums.com/threads/microtech-has-screwed-me.1338029/

http://www.bladeforums.com/threads/microtech-excessive-delay-for-warranty-service.1283069/

Please tell me that you paid using the "PayPal Goods" option!?!?

Had I been the seller, I would've simply told you to return the knife and offered you a full refund...but that's just me. :cool: Thank's for the head's up, OP! :thumbsup: Good luck!
 
Double dipping the feedback is not a good idea. You will end up getting dinged for it. If you leave feedback, make sure you do it right the first time, you only get one chance to do it. AP1169, you need to make the seller aware of this thread, ASAP.

As always, before buying it is the buyers responsibility to do their due diligence an ask for pictures and as many questions as necessary. You were happy Wednesday then were upset 2 days later. We do ask the sellers represent their items as honestly and accurately as possible, but it's always a challenge and a major problem for one person might not be anything to worry about for another.

As for the people not directly involved, avoid adding logs to a fire that does not need to be burning to start with. Assumptions are not a good idea when handling these issues or offering advice.
 
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The seller, who deals in high-end folders it appears, knows the difference between basic lock stick and a mechanical issue, as well as knowing better to disclose this versus not saying anything; IF, that is indeed the issue here. I wouldn't be okay with receiving a knife like this and being told to pay to have it repaired. As a seller, I would accept a return and take the hit.
 
I recently had a buyer return a knife for something that wasn't covered in the sale thread. I wasn't trying to deceive anyone, it was just something I don't normally see in sale ads. I suggested to the buyer that since that particular point was very important to him, he might want to check on that point in his future purchases since it is something that isn't always mentioned. I also made a mental note to include that information in future ads. Although I don't like to have knives returned, he had a valid point and we both tried to be fairly courteous in how we handled things.

It looks like I am a bit different than most folks here in that lock stick isn't a deal breaker for me, but if it was I would make sure I asked before buying.
 
popedandy said:
I recently had a buyer return a knife for something that wasn't covered in the sale thread.
Click to expand...
What was it? Maybe others would benefit from this as well. I had a buyer want to return a knife I sold him because when he put it under one of those digital microscopes he saw a chip in the edge. I gave him his money back but I put him on ignore also.
 
If a high end knife has bad lock stick it should be stated in the sales ad.
There is not a single member here that would pay the asking price on a high end knife with bad lock stick.
Happened to me. Knife described as LNIB, and it was......you just couldn't un lock it without a screwdriver.
After some nast back and forth PMs, I got a refund and he got his knife back.
Joe
 
Some folding knife sellers act like used car dealers, hoping to pass the undisclosed problem on to the next owner.
 
lock stick much like blade play are very relative things. what i might think isnt an issue or may not even notice at all, others might have a complete hissy fit over.

another example that microchip post is something i would never notice.

point being possible someone might sell and not realize its a big deal to someone else. could be an honest miss.

none of this applies to the post event as i dont know anything other than what i read..... just commenting on others comments on lock stick and such.
 
At the end of the day if the buyer is not happy (within reason) the seller should take the knife back. If the seller will not take the knife back the buyer always has the option to file a claim through paypal so long as they used the service the right way. The seller should know this and be more accommodating to take the knife back.

So, OP, did you use paypal goods? If so, inform the seller you will file a claim and then do so if he still doesn't take the knife back. And the feedback? Once you leave positive feedback the deal is done. It is your knife at that point. Two feedbacks for one transaction should earn an infraction.

Mistakes on both sides here.
 
I would be upset and ask for a refund also based upon what the OP says. Waiting to hear from Krinsky since I was looking at his sale thread. Will hold off until I know more.
 
RevDevil said:
Double dipping the feedback is not a good idea. You will end up getting dinged for it. If you leave feedback, make sure you do it right the first time, you only get one chance to do it. AP1169, you need to make the seller aware of this thread, ASAP.

As always, before buying it is the buyers responsibility to do their due diligence an ask for pictures and as many questions as necessary. You were happy Wednesday then were upset 2 days later. We do ask the sellers represent their items as honestly and accurately as possible, but it's always a challenge and a major problem for one person might not be anything to worry about for another.

As for the people not directly involved, avoid adding logs to a fire that does not need to be burning to start with. Assumptions are not a good idea when handling these issues or offering advice.
Click to expand...

^ Just to be clear, I wasn't condoning the OP's decision to double dip with a follow up negative feedback. I've personally never left a negative feedback since becoming a member on this forum...even though I would've been just in doing so on at least a half dozen occasions. I chalked those experiences up, as just part of the BF's learning experience curve.

You are correct, RD, the seller needs to be given the opportunity to come on here and give his version of this transaction. How many times have we seen a thread do an about face? :oops:

Regardless, what ever happened to: "a deal isn't complete, until BOTH parties are happy?"
I've personally had a couple of transaction, where I've dealt with buyer's that I felt, experienced buyer's remorse and wanted to return the knives for what I considered, trivial reasons. I honored their requests on both occasions, and paid the dime for returned shipping- no questions asked.

It's clear (right or wrong), not everyone subscribes to the same sense of business ethics.
 
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