I disagree that I should be held responsible when the buyer's own government intervenes in the shipment.
Should it not be the buyer's responsibility not to attempt the purchase of an item deemed to be illegal in his/her county?
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Should Sellers Be Able to Charge Extra for Insurance?
- Thread starter safetyman
- Start date
I disagree that I should be held responsible when the buyer's own government intervenes in the shipment.
Should it not be the buyer's responsibility not to attempt the purchase of an item deemed to be illegal in his/her county?
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I have shipped all over the world. I consider it my responsibility to not ship anything illegal since I am taking the action of shipping the item and also my responsibility that the item gets to the buyer.
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How does the shipping carrier get out of responsibility of handling your item?? Please answer that, did I not just pay them to send a package for me??? Is that not their job?? I believe the sellers job is to accurately list, pack correctly and describe the item as best as possible. The shipping is left up to the carrier. Why do we have to have insurance? Should it not be on the head of the shipper to make sure it gets to the buyer? Can anyone give me a stright answer to this??
But this is the main reason for high priced items I get insurance. Just because the shipper denies ANY responsibility!!
But this is the main reason for high priced items I get insurance. Just because the shipper denies ANY responsibility!!
Well, it is impossible for the seller to make an ironclad guarantee on the arrival of the product when they are not the one controlling that. What the seller has to do is offer a refund if the product is not received, but cannot influence delivery once it leaves their hands.
The seller can purchase insurance from the shipper so that if the shipper fails to complete the arrangement between themselves and the seller, the seller receives the dollar value of the product. Then the seller can return this to the buyer.
So, the buyer guarantees to deliver payment to the seller. The seller guarantees to the buyer to ship the item. The shipper guarantees to the seller to deliver the item to the buyer. The only difference is that the shipper is able to charge an additional fee before allowing themselves to be obligated to refund monies if they fail to satisfy the agreement. The seller may pass this fee on to the buyer, if they agree.
In this, the seller does have the most risk, since it is not up to them to determine if the failure of delivery was the shipper's fault, an outside factor (theft, unwarranted confiscation, etc), or inability of the buyer to receive the package by their own actions. No matter the determination of the shipper, the seller will be forced by the community to refund the buyer's payment.
The seller can purchase insurance from the shipper so that if the shipper fails to complete the arrangement between themselves and the seller, the seller receives the dollar value of the product. Then the seller can return this to the buyer.
So, the buyer guarantees to deliver payment to the seller. The seller guarantees to the buyer to ship the item. The shipper guarantees to the seller to deliver the item to the buyer. The only difference is that the shipper is able to charge an additional fee before allowing themselves to be obligated to refund monies if they fail to satisfy the agreement. The seller may pass this fee on to the buyer, if they agree.
In this, the seller does have the most risk, since it is not up to them to determine if the failure of delivery was the shipper's fault, an outside factor (theft, unwarranted confiscation, etc), or inability of the buyer to receive the package by their own actions. No matter the determination of the shipper, the seller will be forced by the community to refund the buyer's payment.
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The determination seems to be that it is your fault for shipping internationally, and you have to refund the full amount to the buyer because of the intervention. The buyer assumes no risk outside of having a seller flat out refuse to refund the money-which could get the seller banned.
eta-this would be as long as the buyer acts in good faith and provides accurate information and full payment, of course.
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hardheart, I can understand the theft at the door or from the truck, but what if it gets lost/stolen in house? Should the shipper not allready have insurance for the package they are handling? Also weird question what happens if the buyer gives the wrong address? Who would be at fault of that one if it shipped out? Thanks
1) that does indeed seem to be the determination. I happen not to agree with it.
2) clearly I will never make the mistake of engaging in a cross border deal again.
3) it won't ever get to that point because the buyer has the option of having Customs return the knife to me, at which point I will happily send his money back. I do find it a bit galling that I could get banned for sending exactly the knife I described while Benya wasn't banned for sending a knife that clearly wasn't.
Esav would be the one to provide the real details on shipping hazards, but there is specific to these forums an etiquette to buying and selling. At least it isn't like another board, where changing your mind before even mailing out the item or payment gets your account locked. But there is the rule that both parties must be satisfied to conclude a deal. The only way a seller can be recompensed in case of item loss is if they can use insurance.
I will only ship international if the buyer accepts the responsibility for any loss. That is the terms that are posted and agreed upon by both parties. Therefore, there will NOT be a refund for any loss in customs.
I have not had a loss, but we both go into the deal knowing the risk. Otherwise, most people will not ship out of the country, so our international members would have few opportunities to buy knives.
If moderators on this forum insist on pushing this one particular point, then I will also decline international sales.
As to the original question: If the seller and buyer agree to the terms at the beginning, then there should be no issue on the purchase of insurance.
I have not had a loss, but we both go into the deal knowing the risk. Otherwise, most people will not ship out of the country, so our international members would have few opportunities to buy knives.
If moderators on this forum insist on pushing this one particular point, then I will also decline international sales.
As to the original question: If the seller and buyer agree to the terms at the beginning, then there should be no issue on the purchase of insurance.
You would have to rely on signature confirmation to show proof the package was delivered. It would also be a matter of common sense that once the item actually makes it to your door in promised condition, the seller, nor shipper, has any responsibility. But not everyone is honest or sensible, and may try to get over on the community.
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Simple, you have to pay extra for the insurance because the shipping carrier can charge you extra for the insurance. It is the seller's responsibility to get the package to the buyer because if it was Bladeforums' rule that it would rely on the carrier, the seller would win, the carier would win, and the buyer would lose. You don't HAVE TO buy insurance, it is just your responsibility to refund the money, should something happen to your package, purchasing insurance makes it so that you don't lose your money too. It might not be right, that carriers take no responsibility for their own ineptness, but that's the way it is.
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Another question, who should have to pay for the insurance? The buyer or the seller? Who's responsibility should it be? If the seller offer's insurance for extra cost and the buyer refuse's insurance is it there fault? Or still on the seller? Now what about insuring a trade? Any thought on that for me?
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Any one have a answer to this question, what the buyer gives the wrong address and it is sent to someone who does not return to sender or carrier? Who is responsible at that time?
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Insuring is the seller's responsibility, however, you can include it and shipping in the cost of the item. Basically, you should always ship insured on any item you don't want to have to pay to replace.
The buyer's responsibility is to provide payment and a valid address.