Spyderco QC

I just got a Manix in the mail today and let me tell you this is one bad-ass blade. Rock-solid lock-up, no blade play at all and shaving sharp. I did notice that the blade has a little play when folded, but in my opinion it should be loose so it can be opened easily.

Great job Spyderco:thumbup:
 
WOW I JUST POSTED THIS IN RAZORS THREAD!!!!!!

Maybe you people with QC complants should just stick with customs. I'm not being a smart a$$, but for real. I have a many of spydercos, and benchmades and they all have flaws under a microscope. They are not custom, they are production. This means a great bang for your buck factor! I know at first a 100 dollar knife seems high, but if you really knew the costs and overhead to make that manix in your hand, you would see that a 100 bucks is cheap for the knife you get. I know your not bitchin about it, but just wondering. I'm not flaming you, just letting you know that ALL production knives have there own unique flaws. But really Spyderco and Benchmade have such a great QC they tend to be more under the gun on issues like yours. Your knife is fine! Now get out there and beat the hell out of it like it was ment to be.

manix-blade.jpg
 
No flames here.:) I think that some people are a bit hypercritical about some of the small stuff. Production QC and management have to determine the best compromise between cost, functionality and, cosmetic flaws (i.e. what is good enough). To "fix" many of these would probably add 50-75% to the cost and be hardly noticable to the average user. Most of these costs would likely be in labor or secondary operations that add little to the value.

With all of the Sypdies I've gotten I have had to "fiddle" with the pivot screw and lube them. Many also have abrasions on them from banging around in the box. Just things to expect. I agree, for a production model both Benchmade and Spyderco are some of the best. Both of these are some of the best tool-quality knives around not glass case beauties that you need white gloves to touch.
 
Spikedog I do agree. And I know most people are not really complaning but just throwing it out here to see what comes back. After all that is why we come here night after night. We chit chat about Stuff like this, I'm just glad we can be mature about it. Unlike a cetain thread Spark started??? Anyways I buy tools, and I also like the looks of my tools, but they are tools first. I have a few lookers, but I carry all my knives. I have USERS and BEATERS as do a lot of knuts.

WOW I just said a lot of "I"s Sorry to talk about myself so much.
 
I agree the QC is not up to the same level as some other companies. Despite what Mr. Glesser, claims, I also no longer buy spyderco knives sight unseen. I got tired of blades rubbing against liners, poor handle/liner fit, uneven grind lines and in one case a good heavy scratch down the scale of a factory fresh knife. How does this pass final inspection?

Play in a lockback is unacceptable for every other company but spyderco. Don't accept lockback play. Hand pick your spyderco lockbacks. If bought sight unseen with play, return it to the dealer for a refund since spdyerco won't fix it.

u812, Some companies stock parts for their knives and could have repaired that old G10 harpy. Six years ago spyderco would have replaced the harpy, even though it was discontinued, with a current production knife of equal value. They did it for me. Guess replacement for factory defects on old knives is no longer part of their warranty policy. It was part of the policy for that G10 Harpy, I know since I bought one. Just because it's old, doesn't mean it's not brand new; at some hardware and knife stores you can still find 10 year old new in box spydercos.
 
Yeah,I knew they should have replaced it with something but the lady I talked to about it in W and R at the time did not seem to know anything about knives or Spydercos warranty.At that point I was so fed up with them I did not push it.
The knife was brand new and never used and by one look it was easy to tell.
For those that say defects should be accepted on production knives I agree to a point,small cosmetic defects I have no problem with.Thats not the trouble I was having.
I also agree with you on lock backs,I will not buy one with blade play.
 
I absolutely LOVE spyderco knives, but I do wish there was someway to eliminate the play for lockbacks.

I realize that the ones I have with play are within "tolerable" levels, but it's still irritating and embarrassing when you show someone your knife, and you gotta explain that a little wiggle in a $100+ knife is acceptable.
 
I wouldn't know about that because I only buy production knives for now. I would like a couple customs one day, but for now productions match my knifestyle now. I ask a lot out of my knives, and they have always done what I asked out of them. I use them as knives, not a multitool. Thats why the SAK midnight manager is in rf pocket. This gets most my stuff I need done on the fly, as I work in a bodyshop so the right tool is always within a couple feet from me. Anyways my manix has issues too look at my pic again and see how I had to round the choil area so when it hit the liner it just slid on in there. It to also has the smallist bit a wiggle up and down. But anyone with a manix will tell you the lockup is stout, and the tiny wiggle is not an issue.

As for havin to explain to people blade rock in a 100+ knife...... Why are you telling poeple how much your knife costs? I'll bet your the kind of person that tells people how much your shoes cost, how much your watch costs, how much your (insert any item here costs). O well I guess I just think prices of things are not to be talked about. Call me weird???
 
so-lo kustoms said:
As for havin to explain to people blade rock in a 100+ knife...... Why are you telling poeple how much your knife costs? I'll bet your the kind of person that tells people how much your shoes cost, how much your watch costs, how much your (insert any item here costs). O well I guess I just think prices of things are not to be talked about. Call me weird???
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Well, you don't need much room to be a prick, do ya?:mad:

I don't go bragging about how much my knives cost, if someone is interested in a Spyderco design, and they ask how much I payed for it, should I lie to them?
 
Axlis man we are on the same team! I carry at least two spydercos in my pocket everyday, as I bet you do to. I'm just wondering why you have to explain your knife to poeple? You said " within "tolerable" levels " I'm right there with you on that also!

BUT I'll bet my knife is sharper than your knife!

(ha that was a joke!)

Offers Axlis13 a beer
 
brownshoe said:
I agree the QC is not up to the same level as some other companies. Despite what Mr. Glesser, claims, I also no longer buy spyderco knives sight unseen. I got tired of blades rubbing against liners, poor handle/liner fit, uneven grind lines and in one case a good heavy scratch down the scale of a factory fresh knife. How does this pass final inspection?

Play in a lockback is unacceptable for every other company but spyderco. Don't accept lockback play. Hand pick your spyderco lockbacks. If bought sight unseen with play, return it to the dealer for a refund since spdyerco won't fix it.

u812, Some companies stock parts for their knives and could have repaired that old G10 harpy. Six years ago spyderco would have replaced the harpy, even though it was discontinued, with a current production knife of equal value. They did it for me. Guess replacement for factory defects on old knives is no longer part of their warranty policy. It was part of the policy for that G10 Harpy, I know since I bought one. Just because it's old, doesn't mean it's not brand new; at some hardware and knife stores you can still find 10 year old new in box spydercos.
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So says the extortionist...:rolleyes:
 
I love Spyderco's slogan, "Integrity is being good when nobody is watching."

brownshoe said:
I carry illegal knives myself, but I do it conciously and always pick my daily carry based upon the situations I will be in and the places I will be going.
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brownshoe said:
3 guardsmen, of course i carry illegal knives...i am a knife nut and true knife nuts always have a little bit of mall ninja in them. I carry an auto, a balisong (big and small), a push dagger, a skein dugh dagger, civilian, and i even carry them concealed. For metal detectors, i've got a flint knapped dagger, small enough to palm, made by a real indian and attached with deer sinew and hoof glue. I just don't carry them everywhere. I've got my special legal, but dangerous side of my collection (e.g. harpy) for those situations.
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Maybe it should also be, "Integrity is being good when everybody is watching."

brownshoe said:
Bribe was possibly too strong a word. I certainly would like to live up to your estimation of my character. However, I am fully open to cleaning a slate. You give a little and get a little. When I screw up for a customer, the customer gets something extra next time if they'll let me have a next time. It's called demonstrated improvement, evening the score, good karma, and also, maybe a mitzvah that helps both the giver and receiver.

Since my starmate gave me some of the most pain, for one of your new terzuolas and I'll wipe the slate clean. To live up to your estimation of my character, I'll still post information about spydercos, but by gones will be by gones. I'll won't discuss past negative experiences. I'll take you at your word that those negative experiences reflect a company and products that may no longer exist. I'll just post about how good the new terzuola is and hopefully I'll never need to post about warranty and repair for the new product. Also, as you know we've had discussions about the spyderco philosophy concerning testing materials and knives as weapons not tools, since my thoughts and disappointments concerned the "new company" not marching to the same drummer as the "old company" I'll stop holding your firm to those earlier standards.
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Thanks for the memories 2guardsgirls.

Integrity when everyone is watching is admitting that lock play is a problem.

Integrity when nobody is watching is honoring the original warranty for the man's Harpy.

Integrity when nobody is watching is committing sufficient capital to your business to stock replacement parts.
 
I'm really pissed having bought 3 caly jrs. All 3 have blade play. I won't even sell them to anyone because I don't want to tarnish my own rep for selling knives that really have a defect. This is crap. I also make knives and would not sell one of my knives if it had play like this or buy anyones knives having play like this if I had handled them prior to buying. I like the spyderco designs but I haven't bought as many as I used to. In fact, all I have left is these caly 3 ZDP's and a Ti ATR PE and a Lil T. The last two have great lock up and no blade play. They were also made a couple of years ago and were made in Golden. These last few years have been disappointing to me. I have seemed to migrate towards sebbies, strider, and dalton. I don't think a lot of people compare Spydercos QC to other makers, but instead to the spyderco of the past. Spyderco will have to eliminate these blade play issue to get my business in the future.
 
Barker said:
I'm really pissed having bought 3 caly jrs. All 3 have blade play. I won't even sell them to anyone because I don't want to tarnish my own rep for selling knives that really have a defect. This is crap. I also make knives and would not sell one of my knives if it had play like this or buy anyones knives having play like this if I had handled them prior to buying. I like the spyderco designs but I haven't bought as many as I used to. In fact, all I have left is these caly 3 ZDP's and a Ti ATR PE and a Lil T. The last two have great lock up and no blade play. They were also made a couple of years ago and were made in Golden. These last few years have been disappointing to me. I have seemed to migrate towards sebbies, strider, and dalton. I don't think a lot of people compare Spydercos QC to other makers, but instead to the spyderco of the past. Spyderco will have to eliminate these blade play issue to get my business in the future.
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As for the blade play, a little vertical blade play can be annoying, but after looking at the huge lock up surface contact and the angle which the lockbar and tang meet on my Byrd Cara Cara G-10 (which actually doesn't have perceptible play, and is an under $25 Spyderco design), even with some play I don't see how it can become accidentally disengaged due to the geometry. It looks like no matter which way you pressure the blade the lockup will become stronger (pressuring the edge or spine would seem to make the lockbar engage better). I am no knife builder or expert, just my impression from looking at the lockup. My Calypso Jr. ZDP has some blade play when closed, but is rock solid when open. It seems like the pivot could use a little more tension, but that can't be adjusted on a pinned knife. It doesn't really bother me. I had an Endura Wave come with what I considered excessive blade play (vertical and horizontal) and sent it in to Spyderco W&R. Within a week a new one was in the mail to me with a note that they will study the knife to see why it was defective. If you are unhappy with your knives send them in to W&R or accept the fact that while annoying, the blade play shouldn't be a safety issue. I always ask the outfit I order from to check for a solid lockup ever since my Endura Wave came with play, and have had all solid knives since.

Mike
 
Hi Barker, Sorry that you are having a problem, I think that you should just send them back to us for replacement. Far better for your health than getting pissed. ;)

We are having a problem with particular maker on several models. We are also working with them to solve the problem. We've had complaints and we're dealing with it. Production has been stopped until the problem is solved.

We conceive of (invent), design, prototype, tool up, manufacture, refine, price fairly, distribute, (more than 50 countries) communicate with and service our customers, always to the best of our ability. We also QC to the best of our ability. We use the best materials, We listen to our customers and we try to serve their wants, also to the best of our ability. I think we do a good job. Customers that think we do a good job, purchase our products, and we hope, enjoy and appreciate our efforts.

When we see threads like this one, we always pay attention and we always look into potential problems that we are able to solve, and we work on solving them.

Our niche is safe, reliable, high performance, knives. Our primary focus is in serving that requirement for the customers we serve.

If one looks hard enough, close enough and long enough, one will find that we're not perfect. Who among you is?

There will always be those that simply don't like us for some personal grievance and aren't appeasable. They will usually "chime in" at every opportunity to tell the world how bad we are. I guess when you've been around for a while, you're lucky enough to get some of those.

We always try to do the right things for the right reasons and if you look at us in total scope, I believe you will find that we come out positive.

This entire thread began because someone claimed that our scales were mis-matched to our liner by 1/16th of an inch. I asked them to send it in. They don't have the knife, They haven't had the owner send the knife, We haven't seen the knife, and yet there is a negative thread. I'm here, I'm listening, I'm waiting. I would like to see this Manix that has a scale mis-matched 1/16th of inch.

sal
 
Sal,
Thanks for jumping in. I'll send all three of them to you. Please look at the uneven grind lines of the laminate also. Since I've gotten into making my own knives I don't post much on either site, but I still look at everthing. I've owned more than 50 different spydies and I have never seen this type of product turned out by your company. I've read all the other threads on the Spyderco forum that I could find concerning the problems with this knife. This is the first time you have offered to replace the knife from the threads I have read. Thanks. I hope you are able to work thing out with the people fabricating your designs.
-John
 
Hi John,

I don't normally get involved in sales or Warrantee issues. We have good staff and when a customer has a problem, they are very good at solving them. Occassionally they make a mistake, but generally not twice, and we will always go the extra mile to serve our customer.

This particular thread was started with a problem, which could have / should have been solved with a phone call to the office. Sometimes some people complain publicly for other reasons. Then the shoes come out of the closet and complain about every little thing they've heard or seen for the past 20 years. (I have an ex like that ;) ).

If you've got a problem, we try to solve it. Spyderco "bash" sessions are not productive. That is not our intention in sponsoring and moderating a forum for our customers.

sal
 
I had a Manix with what I felt had too much play in it. After all the details, I have a new Manix in my pocket. Spyderco took care of this customer, thanks to Christina in W&R.
 
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