Spyderco Warranty

[Fred Sanford]

Spyderco has always taken care of my problems when I have sent a knife back. I've probably sent 3 in over the last 11 years.

I wouldn't expect them to honor the warranty for free after you took the knife apart and messed with it. I am very comfortable taking a knife apart and putting it back together. I however would not expect them to do anything for me after I took it apart. I am most likey not as skilled as the folks putting the Spydies together by hand. They do that for a job. I don't.

Most of my Spydercos are older models. I did have a Delica 3 years ago that I loved dearly. Sent it in for sharpening and they sent me back a new Delica 4 with a note claiming the lockup in my 3 was faulty even though it never once failed me. I didn't want another 4 with the full steel liners as I already had two; one straight and one serrated . I liked my 3 as it was much lighter. When I submitted a request to get my 3 back I was told in affect to accept the 4 and like it. I didn't. I sold that Delica 4 two days later
First new Spyderco I bought in eight or ten years is a Sage 1 I just got from Cutlery Shoppe and it has not a pleasant experience. Don't know how Spyderco's warranty service is going to help me as I got an obviously used knife with grit and blackened grease inside it. It's my last Spyderco for the foreseeable future and my last dealing with Cutlery Shoppe who all but told me I was a liar as it couldn't possibly happen.
Best warranty service IMO is Benchmade's, hands down. Send a knife in for their LifeSharp service and they'll not only sharpen it like it was new but inspect it, clean it replacing bushings if necessary, and replace the pocket clip with your choice of stock, deep carry, or any other clip they have that will fit your knife. hell, they'll even replace a broken blade in most cases for $25 no questions asked I've heard though I've never broken a blade on any Benchmade I've owned.

For the record this is a 6 year old thread. Lots of Necromancing lately.

 

[mael333ca]

I hope that they don't.
Repair and charge the cost to those needing it and not a burden to those who doesn't, is my preference.
We might just agree to disagree.

I actually agree with you on both accounts! lol I wouldn't mind paying for the possibility of swapping a new blade into a folder. It's not that I'm cheap, but I'm thinking about a certain knife that holds a personal significance, I'd like to be able to use it and keep it going. I'll still buy new knives anyways

 

[Chris "Anagarika"]

If you swap blade on a certain knife that's meaningful, won't that be a different knife already?
Anyway, I didn't realize this is an old thread. Still warranty concern is not going to be outdated and new comers might have same questions.

 

[GaryC]

Had an Endura ffg with a bad locking issue, sent it back & came back with a new Endura. This company has an EXCELLANT service. Gary

 

[mael333ca]

If you swap blade on a certain knife that's meaningful, won't that be a different knife already?
Anyway, I didn't realize this is an old thread. Still warranty concern is not going to be outdated and new comers might have same questions.

perhaps, but having that option would be nice in any case.

 

[nbp]

One word: BUREAUCRATS

The whole idea that one particular type of folding knife is inherently more dangerous than others is ridiculous.

The idea of a knife that flies open by itself at the push of a button on the handle being illegal while one that flies open by itself after one barely touches the blade is legal seems even more absurd.

Strange and disappointing it may be, but current Federal law prohibits civilians from shipping automatic knives across state lines and from having automatic knives shipped to them across state lines. Dealers sometimes ignore that, manufacturers cannot afford to. Wisconsin may say that it's legal for you to own and carry an automatic, but unless that automatic was manufactured in Wisconsin and never crossed a state line between the maker and you, the Feds will still consider you a criminal.

So it is the shipping that causes the issue? While the owning/carrying is legal, the fact that it came across state lines means that a law was broken and therefore the knife ought to be confiscated? That is insane. :/ It would seem that that law should only stand if ALL 50 states ban automatics. As soon as some make them legal, considering shipping them to those states illegal is ridiculous.

On top of the fact that, as you say, banning autos is silly to begin with, as there are lightning fast flippers and assisted openers that are perfectly legal, and the speed at which it opens has no effect on it's ability to cut things (read: people). But that is for another thread, I was mostly interested in the warranty aspect. Well, if ever there is an issue, it will be time to get creative with how an auto goes back to Spyderco.

I hope Sal doesn't think I am ripping on his business; I think they make fantastic knives. I have 5 and love each. I just wish that this issue were different, that's all.

PS: The Autonomy I may or may not possess is freaking awesome Sal.