Walking Man
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It's really a damn shame that it was Mick that did the contact. I wonder if you would have had better service with Josh or Duane. We all know Mick has a speaking problem at times.
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Strider Production RC
- Thread starter OilMan
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I don't understand why Strider doesn't fix the QC and packaging issues, even if it causes a higher price. I would gladly pay more for a product if I would know it's pretty much flawless and properly packed (think Sebenza)
I was kinda "lucky" that I could fix the action and lockup and blade-play of my Strider PT myself, and didn't have to send it back (over the ocean).
Odd thing is that I still think my Strider PT is one of the best knives I have (and use every single day), considering it came in the lousy zip-lock bag, wasn't sharp out of the box, had a gap between a scale and a washer, locked about 10% or so and the bead-blast on the S30V caused it to rust very fast if it were wet for a while.
I was kinda "lucky" that I could fix the action and lockup and blade-play of my Strider PT myself, and didn't have to send it back (over the ocean).
Odd thing is that I still think my Strider PT is one of the best knives I have (and use every single day), considering it came in the lousy zip-lock bag, wasn't sharp out of the box, had a gap between a scale and a washer, locked about 10% or so and the bead-blast on the S30V caused it to rust very fast if it were wet for a while.
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That's the part I find hard to understand. So you're saying that if you're lucky enough to get one that everything is done correctly and doesn't need to be sent back then it's superior?
OK maybe, but if you get one of the ones that is NOT right, then what happens? You keep sending it back until you get a superior one?
Cliff Stamp
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sak_collector said:
Kevin Mclung would do the same thing on Knifeforums (long time ago) and encouraged it with his fans. He still does it now, note the issues with the p-ATAK awhile ago where he insulted the owner readily and his fans of course pile on similar comments. It is ironic considering McClung's background that he has taken it upon himself as a personal crusade against Strider, he was almost giddy when reporting the results of the recent court case against Strider for libel and slander by TAG gear.
-Cliff
Cliff Stamp
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That was always one of McClung's operational methods, how he can critize anyone for misinformation is beyond me. As for the trial, what is more interesting to me than the results, which seemed obvious given the threads of last year, is that it seemed to have made no effect at all on Striders willingness to be very vocal and personal with attacks on the internet.
I also find it interesting in all the references to Striders being superior where are the reports of other knives failing to perform? Where are the Benchmades and Spydercos and customs of similar price having to be returned for repair or replacement under extreme use and Strider's still going.
-Cliff
I also find it interesting in all the references to Striders being superior where are the reports of other knives failing to perform? Where are the Benchmades and Spydercos and customs of similar price having to be returned for repair or replacement under extreme use and Strider's still going.
-Cliff
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I guess I consider myself lucky in getting a good one. The SnG I got recently is solid. Honestly though, after reading this and similar threads, I probably won't be buying any more of them. There are so many knives out there that are made by companies with good QC, that are owned by people that aren't jerks, that it really isn't worth it to me to buy from a company with questionable QC and jerky owners.
I am not saying that I will never buy another Strider, but it is WAY down on my list of knives to get.
I am not saying that I will never buy another Strider, but it is WAY down on my list of knives to get.
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I just wanted to thank everyone for your thoughts on the strider knives. I was thinking about buying one myself but now i'm afraid to spend my hard earned money. Looks like I will stay with my cold steel, benchmade, or emerson as EDC.
Walking Man
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I'm definately NOT a Strider fan, but I've just GOT to say that they do make some good stuff. IF you're really, really, truly, interested in getting a Strider, call up one of their authorized dealers, and have them inspect your knife before they send it out. You should be able to avoid problems that way.chicagousmc said:
Agree with Walking Man.
Better yet, you may visit the dealer and check the knives out, if possible. I got my PT after handling all three my local dealer had. (I'm quite happy with it and had carried everyday for a few months before rotating it out.)
I had a few Strider blades, all fixed except PT. They're solid, and I like them. They suit for the purpose I bought them. I've wanted thick and tough blades and they're ones I could have bought at that time. (not many choice for me back then, and Strider came out a winner)
I like my Strider blades because they work well for me and my needs. I wouldn't say it'd be everyone's darling. Choose wisely.
I'm sorry for Oilman's troubles. It's been too much. I have checked this thread often, since I liked my Strider blades and hoped to buy maybe an SnG (RC is not for me yet. It is yet to intrigue me). With all the troubles, though, I may just skip SnG or others. (They're quite some money, too.)
Good QC and customer service are important. They're definite plus for your sales. However, sometimes, you must put up with not-so-reliable QC and sometimes lousy customer service to get something you really wanted. A sad fact of the life. Yeah, I wish I would say 'enough' and walk away, but for somethings, I can't. (Not related to a Strider. Not even a knife. It's something else I had bought. Though I got lucky to get good stuff while many got defected ones and frustrated with lousy service.)
chicagousmc, I would be causious to recommand a Strider. I do not know your needs and what appeals a Strider has on you, but it aren't cheap, and a bit cumbersome for everyday use. On plus side, it's solid and can put up with abuse.
Better yet, you may visit the dealer and check the knives out, if possible. I got my PT after handling all three my local dealer had. (I'm quite happy with it and had carried everyday for a few months before rotating it out.)
I had a few Strider blades, all fixed except PT. They're solid, and I like them. They suit for the purpose I bought them. I've wanted thick and tough blades and they're ones I could have bought at that time. (not many choice for me back then, and Strider came out a winner)
I like my Strider blades because they work well for me and my needs. I wouldn't say it'd be everyone's darling. Choose wisely.
I'm sorry for Oilman's troubles. It's been too much. I have checked this thread often, since I liked my Strider blades and hoped to buy maybe an SnG (RC is not for me yet. It is yet to intrigue me). With all the troubles, though, I may just skip SnG or others. (They're quite some money, too.)
Good QC and customer service are important. They're definite plus for your sales. However, sometimes, you must put up with not-so-reliable QC and sometimes lousy customer service to get something you really wanted. A sad fact of the life. Yeah, I wish I would say 'enough' and walk away, but for somethings, I can't. (Not related to a Strider. Not even a knife. It's something else I had bought. Though I got lucky to get good stuff while many got defected ones and frustrated with lousy service.)
chicagousmc, I would be causious to recommand a Strider. I do not know your needs and what appeals a Strider has on you, but it aren't cheap, and a bit cumbersome for everyday use. On plus side, it's solid and can put up with abuse.
Walking Man
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Would anyone care to comment on this? I'm kind of curious if contacting one of the other guys would be a better proposition when dealing with QC issues.Walking Man said:
OilMan
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Walking Man said:
Seems like Rob does what Josh used to do as he was always the one replying to emails and such lately. With Rob at least it's usually more than a 3 word reply though. As for Duane, I've never gotten a reply from him although I send emails to the striderguys email address so I don't know who actually reads it.
As far as the question of receiving a superior product, yes, what I meant was that if you get a good one it IS a superior product. NOW, would I suggest buying one sight-unseen or from a dealer who wouldn't look through their stock to get me a good one? Nope. Then again, I wouldn't buy ANY large ticket item sight unseen or at least from a dealer I trusted.
Far as having to send it back, if you're in the US, I don't see the problem really. If I had my dealer pick me a good one, or I handled them and picked one then there shouldn't be anything wrong to start with. If a problem DOES develop, and you're in the US, no big deal just send it in.
As far as outside the US, that would be a different story. If I were in Canada I'd still buy one but for SURE would want to check it out myself, as I don't trust Canadian customs officials. Problems with sending things across the border with Canada, though, is a problem no matter WHAT knife you're talking about, and is one of the primary reasons I have never picked up a Lightfoot and probably won't get a Lambert. If I have to send them back I don't want my knife stuck in customs for weeks on end while they decide if I'm able to have my legal property or not.
If I were in Europe, would I buy a Strider? Nope. I wouldn't buy a Sebenza either, or really any readily available high-end American knife. Why? For the prices charged for these knives in Europe I can get a LOT of different choices. I wouldn't pay 660 euros (the cost of a plain large sebenza in Italy), and who knows how expensive a Strider would be. I'd rather have a custom made by a fellow countryman.
That's just me.
Oh, and Josh hasn't been answering emails lately I'd suspect because he and his wife just had a baby. I'd imagine he's a little pre-occupied with that just now.
Far as having to send it back, if you're in the US, I don't see the problem really. If I had my dealer pick me a good one, or I handled them and picked one then there shouldn't be anything wrong to start with. If a problem DOES develop, and you're in the US, no big deal just send it in.
As far as outside the US, that would be a different story. If I were in Canada I'd still buy one but for SURE would want to check it out myself, as I don't trust Canadian customs officials. Problems with sending things across the border with Canada, though, is a problem no matter WHAT knife you're talking about, and is one of the primary reasons I have never picked up a Lightfoot and probably won't get a Lambert. If I have to send them back I don't want my knife stuck in customs for weeks on end while they decide if I'm able to have my legal property or not.
If I were in Europe, would I buy a Strider? Nope. I wouldn't buy a Sebenza either, or really any readily available high-end American knife. Why? For the prices charged for these knives in Europe I can get a LOT of different choices. I wouldn't pay 660 euros (the cost of a plain large sebenza in Italy), and who knows how expensive a Strider would be. I'd rather have a custom made by a fellow countryman.
That's just me.
Oh, and Josh hasn't been answering emails lately I'd suspect because he and his wife just had a baby. I'd imagine he's a little pre-occupied with that just now.
CRK have a dedicted guy checking stuff before its shipped. I havent had a single thing that I needed to send back. CRK are the only company that have a 100% spot on record for me. Before you chime in that I am a fan boy, I am not I do not personally own or carry a CRK, I carry a $30 case CV 
OilMan
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Just a quick update, sorry to resurrect an old thread. I ended up losing money on the RC in the end because I never got back the Strider bag that I shipped the RC back to Strider in although I got a refund on the knife itself. (Shipped it in a bag so it wouldn't get more "Stridermarks" in shipping.) You live and learn I guess.
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Wow. That really blows. I don't know--for me, that last bit about the bag is really the "straw that broke the camel's back". Sorry for your troubles, Oilman.
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Must be confusion or misunderstanding. They'll probaby ship it to you if you contact them.
Maybe next time, it might be not such a good idea to return an item in a pouch that you then would like back again? A couple of layers of bubble-wrap would have done the trick also I guess? Saves everybody money...
Maybe next time, it might be not such a good idea to return an item in a pouch that you then would like back again? A couple of layers of bubble-wrap would have done the trick also I guess? Saves everybody money...
