stwesterner ********* Brandon Fleishman

T

telecaster05

Feedback: +18 / =0 / -1
Joined
Jun 18, 2014
Messages
114
On 3-24-16, I purchased 2 knives from stwesterner, they arrived promptly on 3-28-16. After receiving the knives I was disappointed with the fit and finish and overall quality of one of the knives. I promptly notified the seller Brandon Fleischman "stwesterner", that I wished to return one of the knives. Brandon stated sorry but I don't accept returns on new knives. Keep in mind this bizarre policy of no returns on new knives was not mentioned in his sales post. Brandon refused to budge and was adamant that he would not accept a return. I have been a forum member for several years and have purchased dozens of knives here, I have never had to return a knife before. I posted on "stwesterner"'s sales posts to alert other forum members of the no returns policy. I see that "stwesterner" has edited his sales postings to include "no returns on new knives"'. The vast majority of people using this forum are honorable people and offer each other common courtesy, fortunately, it is rare when we come across a member like Brandon Fleischmann. Do yourself a favor and steer clear of this member
he doesn't belong on this forum.

Thanks,
Mike
 
Last edited:
Where do I even begin....

First of all, it is wrong to assume that a seller will accept returns for any reason. In my opinion, the only reason a seller should accept a return is 1) the thread specifically states a return policy, or 2) the item is materially not as described.

In your case, the seller said "all are nib unless stated otherwise". Was this true? Or was the knife used? You said you were "disappointed with the fit and finish and overall quality of one of the knives". Did you inquire with the seller about the quality of the knife BEFORE purchasing? If the seller doesn't describe the fit and finish of a knife in the thread, I ALWAYS ask before committing to buy. If you didn't ask, that's on you. Don't buy something and assume you can return it if you don't like it for whatever reason. Do your homework before committing to buy. Caveat Emptor. If you DID ask, and the seller misrepresented the quality, then that's on him.

Here's the thread: http://www.bladeforums.com/forums/s...n-s-amp-m-Case-and-more?highlight=stwesterner

And I see that you've been following him around on the forum stomping on every thread of his. I'm sure the mods will eventually address that.
 
As Spinny said, did he misrepresent condition to you? Did you do your homework to see if the fit & finish of knives are up to your standards? Unless stwesterner made the knives, or misrepresented condition, I don't see where he's in the wrong. The way it's stated, it sounds like you changed your mind after receiving knives that were disappointing to you in terms of fit & finish, but in no way stwesterner fault. Lastly, I have read the rules for buyers & sellers & unless I missed something, there isn't a mandatory refund policy.
 
telecaster05 said:
Yes, I did see photo of the knife and it appeared to be in same condition.
Click to expand...

So the photos showed poor fit and finish? You still bought them and are having buyers remorse and are now demanding a refund? Just asking so we get the story straight I myself don't issue refunds that is my call and seems to be the call of the seller here also. And as for following him and stomping all over his sale threads you might want to go read the rules of how this forums works. The mods I'm sure will get to you soon completely uncalled for childish behavior.
 
Did you ask about fit and finish and if you did what was his answer?
Also in your text I quoted you said yes you saw a photo of it and it seemed to be in the same condition, same condition as what ?
 
And how did you pay?

The other issue is you posting in is sales threads. That is completely against the rules. You should get dinged for doing that.
 
Spinny no inquiry was made about the quality of knife before purchase, I did not expect to return the knife however I believe the lack of quality warranted it. As I already stated I purchased dozens of knives on this forum and this is the first one that I asked to return.
 
telecaster05 said:
Spinny no inquiry was made about the quality of knife before purchase, I did not expect to return the knife however I believe the lack of quality warranted it. As I already stated I purchased dozens of knives on this forum and this is the first one that I asked to return.
Click to expand...

And how did you pay?
 
craytab said:
And how did you pay?
Click to expand...

Just wondering how this is relevant. Obviously if he paid via paypal goods, he could file a claim, regardless of merit.

A couple of additional observations:

1) In light of this thread, I'd be hesitant as a seller to sell to the OP.

2) If I were stwesterner, I would have just given this guy his damn refund. Instead, stwesterner's refusal has earned him negative feedback from OP.

telecaster05 said:
no inquiry was made about the quality of knife before purchase......
Click to expand...

I think that pretty much sums it up....
 
Last edited:
telecaster05 said:
Yes, I did see photo of the knife and it appeared to be in same condition.
Click to expand...

telecaster05 said:
Spinny no inquiry was made about the quality of knife before purchase
Click to expand...

Okay so, the knife appeared in the pictures to be in the same condition that you received it in, and you didn't even bother to ask about the F&F before you bought it? Do I have that right? If so, I really can't see how you can blame anyone but yourself for this situation.
 
Spinny said:
Just wondering how this is relevant. Obviously if he paid via paypal goods, he could file a claim, regardless of merit.

A couple of additional observations:

1) In light of this thread, I'd be hesitant as a seller to sell to the OP.

2) If I were stwesterner, I would have just given this guy his damn refund. Instead, stwesterner's refusal has earned him negative feedback from OP.



I think that pretty much sums it up....
Click to expand...

It is completely relevant. If you use paypal the correct way, they way you agreed to use it, you also agree to paypals terms. In this case a writen refund policy in the ad would be irrelevant because it is only paypals terms that matter if you use paypal the way you agreed to, IE goods when buying something. It is like when someone accepts paypal goods but in their ad they say insurance is on the buyer. Well no, that is not the way paypal sees it. In this case, if paypal goods was used the seller has already agreed to a "return policy". The buyer could have filled a not as described claim. There would be no need for this thread. The buyer would have his money and the seller would have the knife.

Instead, the buyer most likely used gift and now we have this mess. Oh, and I agree, I wouldn't sell to this buyer either. He clearly has displayed himself to be a problem.
 
craytab said:
It is completely relevant. If you use paypal the correct way, they way you agreed to use it, you also agree to paypals terms. In this case a writen refund policy in the ad would be irrelevant because it is only paypals terms that matter if you use paypal the way you agreed to, IE goods when buying something. It is like when someone accepts paypal goods but in their ad they say insurance is on the buyer. Well no, that is not the way paypal sees it. In this case, if paypal goods was used the seller has already agreed to a "return policy". The buyer could have filled a not as described claim. There would be no need for this thread. The buyer would have his money and the seller would have the knife.

Instead, the buyer most likely used gift and now we have this mess. Oh, and I agree, I wouldn't sell to this buyer either. He clearly has displayed himself to be a problem.
Click to expand...

Craytab - PayPal allows claims for 180 days. So if you sold something to someone 5 months ago, and now that person wants a refund for whatever reason, you think that buyer should automatically be given one? In the case of the OP, I don't think the item was "not as described". The only description was "NIB". Plenty of "new" goods have fit and finish issues....

Filing a claim in this case I feel would constitute an abuse of PayPal's overwhelmingly buyer-friendly policies.

I do think that stwesterner likely has less-than-ideal customer service :rolleyes:
 
Spinny said:
Just wondering how this is relevant. Obviously if he paid via paypal goods, he could file a claim, regardless of merit. Personally I think filing a claim in this case would constitute an abuse of PayPal's overwhelmingly buyer-friendly policies.

A couple of additional observations:

1) In light of this thread, I'd be hesitant as a seller to sell to the OP.

2) If I were stwesterner, I would have just given this guy his damn refund. Instead, stwesterner's refusal has earned him negative feedback from OP.



I think that pretty much sums it up....
Click to expand...

I think you kind of answered why the method of payment is relevant in your statement.

I would agree with you on the other points you made.

Worth noting these are obviously production knives and not sure that anyone would expect perfect fit and finish. Would be nice if the OP posted a close-up picture of the details that concern him.

And yes OP, you are 100% wrong for posting in his sales threads. That absolutely is against the rules.
End result here - both parties are taking a rep hit through this. Without pics of the "issues" can't comment on the no refunds stance.
 
You must log in or register to reply here.
Back
Top