Survive! Knives Forum Closed - What Changed?

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As you were already corrected on, nothing I said was trolling. I noticed you completely avoided what my post was about though. Anything to say about insuring a package for half what the customer paid, and then making the customer eat the loss?

S!K should have reimbursed the customer for every penny he paid them, including shipping. Doing anything less than that is just WRONG.

This is just another example of how this company operates. Buyer beware.
 
You lost me at the diehard fanboy accusatory tag, so didn't bother to read the rest. Stand corrected and then we will discuss what you raise, in a civilized manner.
I could careless what you consider yourself, fan or not a fan, the fact is your actions speak louder than your words.

Don't address the valid things I posted if you don't want. Everyone else can read what's happening :thumbsup:
 
It's not bs marketing when a good business uses it. Survive using it is a joke.

TBT, I never extensively researched their claim of "lifetime" warranty, so was it an unconditional warranty no-questions-asked type? If so, more crock! I do know that there are far more established Cos on here and had naturally assumed that even their version of lifetime warranty must have some set limitations against user's intentional or unintentional abuse.
 
S!K should have reimbursed the customer for every penny he paid them, including shipping. Doing anything less than that is just WRONG.

This is just another example of how this company operates. Buyer beware.
Exactly. Making a customer who spent a grand eat a 500 dollar loss is outrageous.
 
S!K should have reimbursed the customer for every penny he paid them, including shipping. Doing anything less than that is just WRONG.

This is just another example of how this company operates. Buyer beware.

I'd agree if that is being the case.
 
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I read some and was not going to post at all but after seeing so many personal attacks and misplaced anger I decided to post only once ...

I can understand a healthy disagreement and sometimes that can become heated ... I understand that ...

and I understand the business practices were not good whether just ineptness or a fraudulant scam ... but only those involved or someone investigating deeper could say ... either way the model was broken ...

but I hate to read posts with members attacking members over a companies choices ... and whether you think Survive knives are grade A or worthless when I first came to these forums so many were crowning them the best thing going ... some that are now attacking personally those that still say they are quality knives even though the business practices are atrocious ...

there are more than one brand of knife that have in the last few years been considered amazing knives but the business or owners or those associated with a brand have been found to not be what they claim and at that point many make a choice to not back that product for those reasons ... it doesn't instantly make the product terrible ...

but I respect those that chose to support brands that are on point produce good products and don't pretend to be what they aren't or don't make promises they can't keep ...

but I would hope as adults we could voice our opinions without attacking one another over something like this.

I personally purchased one Survive knife and was early on and received it in a reasonable time frame ... and it is a quailty blade ... I have since found better with a brand I respect highly that has excellent communications and is very open and upfront with its customers and puts out IMHO some of the best blades available in the catagory they produce in ... and I will continue to support them for those reasons ...

so no matter which side you fall on the subject of this thread ... can we try to not drag other good members through the mud and focus your anger, disgust, love, or opinions on Survive and the real subject?

No reason to allow a disfunctional brand cause such divide in members.

Just my 2 cents worth - JJ

Very factual, cogent and even keeled. Thank you for stating what should be abundantly obvious.

Honestly, I have nothing personally against the people I happen to know only as a screen names other than my propensity for pushing back, when pushed. Time to take a break.
 
Exactly. Making a customer who spent a grand eat a 500 dollar loss is outrageous.
They like to put enough time between payment and shipping, so that the client no longer has any recourse to get a refund through PayPal or the credit card company, in the case of shipping loss.
 
Unless I missed something, where is stated you get half a refund value?

There was a link posted above to a thread in the S!K forum. Customer stated that his knife was stolen / not delivered. S!K claimed they only insured for 50% of the value, and only reimbursed him for that amount.
 
Exactly. Making a customer who spent a grand eat a 500 dollar loss is outrageous.

Your statement is incorrect. Worst case scenario he lost the cost of one GSO 4.7. Also I believe USPS Priority Mail insurance only covers lost or damage in transit, not theft after the package has been delivered.

You do have the option to contact SK and pay for a more secure delivery method.


What happens if my order gets lost or damaged in shipment?

Our standard shipping is USPS Priority Mail. Please understand that FOB (ownership transfer point) is when your item is given to the shipping agent. SURVIVE! will not be responsible for items that are lost or damaged in transit. All issues regarding lost or damaged items must be settled with the shipping company. All SURVIVE! knife orders are fully insured and, if lost in transit, we will do our best to issue you a refund or replace your lost item with a comparable model. Please feel free to contact Info@SurviveKnives.com prior to placing your order if you have any questions, concerns or special handling requests.
 
Your statement is incorrect. Worst case scenario he lost the cost of one GSO 4.7. Also I believe USPS Priority Mail insurance only covers lost or damage in transit, not theft after the package has been delivered.

You do have the option to contact SK and pay for a more secure delivery method.


What happens if my order gets lost or damaged in shipment?

Our standard shipping is USPS Priority Mail. Please understand that FOB (ownership transfer point) is when your item is given to the shipping agent. SURVIVE! will not be responsible for items that are lost or damaged in transit. All issues regarding lost or damaged items must be settled with the shipping company. All SURVIVE! knife orders are fully insured and, if lost in transit, we will do our best to issue you a refund or replace your lost item with a comparable model. Please feel free to contact Info@SurviveKnives.com prior to placing your order if you have any questions, concerns or special handling requests.
I don't care what survive posts on there website, if you pay for a product and never receive it, then the seller is responsible financially. Period.
 
$1000 worth of anything Should be shipped Insured for the full amount= Signature Required.

Survive! shipped the $1000 worth of product with $500 or less Insurance= No Signature Required= Stolen.

Survive! Self Insured the other $500 and welched on payment. Absolutely No Excuse for a company to ship anything and not properly insure it.


Is Survive! still charging a $100 Restocking Fee for an unmade knife? Ones with a leather sheath they haven't ordered yet?
 
I don't care what survive posts on there website, if you pay for a product and never receive it, then the seller is responsible financially. Period.

According to USPS they delivered the item, so they (USPS) considered that received.

Are you saying the seller be responsible for items that are stolen from outside someone’s front door? Is that how it works with other knife makers and the for sale section of this website?
 
According to USPS they delivered the item, so they (USPS) considered that received.

Are you saying the seller be responsible for items that are stolen from outside someone’s front door? Is that how it works with other knife makers and the for sale section of this website?
Yes that is how it works for the makers here as well as individual sellers. If a package gets stolen, file a claim for the value. Insurance is for the seller.
 
I don't care what survive posts on there website, if you pay for a product and never receive it, then the seller is responsible financially. Period.
Not necessarily. If the USPS does its job and delivers the item correctly, it is not the seller or USPS fault is it gets stolen on your porch. The buyer needs to make sure their place of delivery is secure.

Now, who really knows what happened in the linked situation. Was it delivered correctly? If it was I doubt USPS would pay out. Did survive collect on the insurance? Who knows.

What we do know is that survive under insured and passed that mistake on to the customer. Very dumb and is a continuation of their idiotic business practices.
 
$1000 worth of anything Should be shipped Insured for the full amount= Signature Required.

Survive! shipped the $1000 worth of product with $500 or less Insurance= No Signature Required= Stolen.

Survive! Self Insured the other $500 and welched on payment. Absolutely No Excuse for a company to ship anything and not properly insure it.


Is Survive! still charging a $100 Restocking Fee for an unmade knife? Ones with a leather sheath they haven't ordered yet?
$1000 worth of anything Should be shipped Insured for the full amount= Signature Required.

Survive! shipped the $1000 worth of product with $500 or less Insurance= No Signature Required= Stolen.

Survive! Self Insured the other $500 and welched on payment. Absolutely No Excuse for a company to ship anything and not properly insure it.


Is Survive! still charging a $100 Restocking Fee for an unmade knife? Ones with a leather sheath they haven't ordered yet?

They did not ship $1000 worth of knifes just two GSO 4-7s. What insurance covers theft after delivery?

If you want that a signature is required, contact them I am sure they would happy to oblige.
 
Per BS Instagram..

...
Collaboration? No, those ARE SK! 7/7's.. Just with a different logo.

Ah, rebranding/collaborating. An interesting strategy Cotton, let's see if it pays off.

If I had made one of those orders before BSS I would not be happy.


Just to add, BlackScoutSurvival is not an 'instagrammer, he's an 'YouTub-er' if you'd like. He's much more prominent on Youtube - he's been reviewing GSO knives since they first started - I saw the first GSO review around 2012; he's actually the reason I heard of S!K, he and nutnfancy.
I never heard about Bladeforums until I searched for a way to buy a S!K knife. I wonder how many people of the over 7K followers S!K has on Intagram are even here, on BF. My guess is that under 200ppl...

Cheers!

People do overstate the importance of sway of BladeForums on the industry at times, but I think yours understating here.

You know when you watch a movie or read a book and you're just aghast at all of the village people cheering for someone getting hung or beheaded in the village square? All of the people cheering the demise of this company are exactly like that.

Bad, Ugly- Survive sucks at giving accurate delivery dates. Even the biggest optimist couldn't conclude they could meet their delivery timelines. If you order a S!K knife you're putting money in a black hole hoping for something pristine to come back to you. You simply cannot order a knife from them and rely on their delivery time. I think they bit off more than they can currently chew.

Good- They have the best small to mid sized knives in the business. I've never gotten anything but amazing from them. I have Beckers (and custom handles), ESSE (and custom handles), Busse's(and... you get it), AA Forge, Grey Wolf, JK, Adventure Sworn, South American, Scandinavian... not an inclusive list but I've had my hands on a few knives. CPK is the only company that compares as far as 'MY' needs are concerned. Still, Survive!'s new model 4.1 is the best mid-sized knife out there are far as I'm concerned. It's comfortable for long use, sharp as hell, good edge geometry for what I use it for.. just golden.

I decided I didn't want to wait for some knives after I'd committed money to buying them. I got a refund in 3 days. It was (to me) a big chunk of change. No nonsense, no hassle, just a refund.

Maybe I'm just the rare customer that got taken care of. Maybe .. yeah, not.

I haven't had one, so I'm sure everything I say will get shot down, but here's the thing for me;

I just don't get how they are so good. They're a production knife, made in parts by companies that produce parts and knives for lots of other companies, that's put together and finished in the smallest way (supposedly) by hand. But not even by someone whose name is famous as a Knifemaker or for their knifemaking skills! They have pretty normal materials, maybe a step above the typical mid range production knife but certainly not more than what you can get on a custom knife at the same price range. And all of that is totally separate from the prepay and wait time issues.

Currently chew? They bit off more about 3 years ago. Many of us predicted it. Some still drank the koolaid, and some still do. They are gone from here for good reason. Using this community to propagate an obvious scam is wrong. The mods and owner did good by the rest of us by closing their sub down.

Their knives aren't that special. Sharp is not a selling point unless you don't use the knife and can't sharpen. No extra credit for delivering a sharp knife. It should be sharp.

It should also be delivered.

Again, I don't get the demand. What is so good about them?

Respectfully, there is more to a good knife than a good edge. They deliver (when they Finally deliver) an almost perfect product. Plenty of people predicated their demise but let's face it, there's no company here lacking in detractors. Their knives are that special, IMO.

Did Survive! do you wrong, personally? I've no truck with social justice warriors.

How so? What justifies the demand?


Take legal action then? It took longer than it was supposed to for my Busse Forsaken Mistress to arrive than it was supposed to but I won't cry about it and just be happy it showed up.



Are you kidding me? Something, twist into something you want, twisted into your self which has no resemblance to the original message is more like. Did you miss the part where I canceled my future S!K orders? Because I didn't want to wait, and I didn't wait for the forum police to take care of me.

I like some of Busse designs, as I like some of the S!K designs, but they don't take prepay and I still don't think the wait is reasonable. Sure, maybe they have other orders to fill but I highly doubt they take up the majority of their production time and either way their ordering system is still silly. They don't use unique materials for the runs, so they don't need to get specific amounts of each handle color. I think it's in part a way to ensure people are happy with every knife, I don't know the name of it but it's that the people who wait it out rather than giving up and cancelling an order convince themselves that the knife is perfect and the greatest thing in the world because they don't want to feel silly.

True. And they have no "business" trying to act like a large manufacturer either.;)

They also have no business acting like a one man custom outfit either, although even a one man custom outfit might be able to do better with some business sense and vigor.

I'd imagine the six figure down on a hotel in the middle of nowhere would have been better spent on materials and labor. Maybe it's some new millennial style business plan but I always thought things like overhead and labor came first so you can actually stay in business. I like how their updates always claim that steel is ordered for whatever model years after they took your money for it or that they are waiting on parts for things years later. They do not manufacture one single part of their knives, how does it take years to order materials?
SK customers have just been unwittingly financing their irresponsible lifestyle, multiple moves, leasing buildings, spendy equipment, vacations, lux purchases, etc.

You know what doesn't make your comments sound more convincing or logical? Throwing in a nonsensical term (often used as a misnomer) like millennial. It's Guy even in that age group? Or are you using it like the vast majority do, just as a term to designate some person as not part of whatever you consider to be your group or generation.

But it gets worse.. another elephant in the room we need to remember, a big part of the marketing and "value" of the GSO! knives was it's "lifetime warranty". But as the company's credible risk of bankruptcy/failure increases, the "lifetime warranty" becomes of less and less value. And if SK! does fail, my lifetime warranty becomes worthless. In that respect, my personal owned GSO knives are already depreciating in value.

The part about the warranty is true, but I'd take it farther and say that's true for any company. The risk is just much much higher with S!K

“guaranteed as long as my business stands and BTW, this is my first ever attempt at my own business with this caveat that I’ve never ran or been involved with another business at any upper managerial capacity”

Another thing I don't understand, especially considering the above, is why this all got how it did. But more importantly, it's extremely frustrating to me and I'm sure insanely frustrating to all the good knifemakers out there just trying to build a following and reputation that someone with so little experience could get such a demand and business opportunity then squander it, as it seems.

It's not bs marketing when a good business uses it. Survive using it is a joke.

It's still marketing, even when it's not BS (and I think it's partly BS even with some reputable companies). Claiming to have a lifetime unconditional warranty is worth more in increased consumer trust than the risk of loss of inventory. It's quite often a big marketing point.
 
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