They got me the same way: billed my card for the full amount on the day I ordered, and when I called to ask where it was, I got a woman who gave me exactly the same speech as outlined elsewhere on this blog, followed by an identical e-mail.
My order was placed and my CC charged 31 days ago. I cancelled the order three weeks ago during the phone call, was told they would refund the CC within 15 days, but still no luck.
After realizing they were going to cheat me if they could, I contacted a highly-rated seller on this site, and got a beautiful out-of-production knife by return mail for $50.00 less than the knife I ordered from Blade Shop.
Ya live and learn-today I call the bank and have them stop the charge....