The ESEE Warranty Does Not Cover Handles or Sheath

[52100]

This thread has no doubt cost ESEE more in sales (and will continue to) than it would have to repair the knife.

If I could buy naked blades from TKC I'd do so. Rowen quality is undeniable. But buying complete ESEE knives quickly increases the cost, and I've always assumed (probably not alone) that some of this additional cost was the pre-paid replacement cost, i.e. warranty. I'd never intentionally do something dumb enough to break a knife of ESEE quality, but accidents do happen, so having a warranty would be nice if it didn't factor too strongly in the pricing. To me that warranty should include the scales (which is part of the knife) and maybe the sheath if it's of higher quality than the cheapies like some competitors use to keep the price down.

In the meantime there are some other USA made knives which have less bold warranties and lower prices, that perform equally as well, and will likely be repaired or replaced by the manufacturer for a very reasonable cost should the need arise. At this point in time, consider my ESEE itch cured.

 

[Tim the Wizard]

Your only option is to shoot the blade and try again.

I feel like there is a positive resolution somewhere here.

 

[B.F.U]

Your only option is to shoot the blade and try again.

I feel like there is a positive resolution somewhere here.

Haha oh the irony. Using the knife and accidentally breaking it doesn't warrant repair or replacement, but if I decide to shoot it a bunch with my .41 Magnum, according to their promotional pictures, I should get a replacement.

I don't plan to do that, but I understand your point.

 

[Insipid Moniker]

I would have expected the warranty to include scales. Good to know that it doesn't.

 

[jbmonkey]

I get the no throwing.....i am surprised the scales as you described them broke. Question...if you bought new scales and fasteners could you fix the knife yourself? Im trying to wrap my head around this. Thanks.

 

[B.F.U]

I get the no throwing.....i am surprised the scales as you described them broke. Question...if you bought new scales and fasteners could you fix the knife yourself? Im trying to wrap my head around this. Thanks.

If the scales come with hardware, then yes I could attach them. However, as I've said, I consider the handle a part of the knife and assumed it would be covered under the "no questions asked warranty". This thread was created to alert others that the handles and sheath are not covered by the warranty.

 

[Wormil]

Seems to be a lot of different interpretations on the warranty. Having many years in business I've learned it's better to exceed the customer's expectations. Imagine if the OP came here and said esee replaced his scales even though they didn't have to, knives would have been sold. Instead we have people quoting the dictionary and fussing over legal distinctions.

 

[RevDevil]

Seems to be a lot of different interpretations on the warranty. Having many years in business I've learned it's better to exceed the customer's expectations. Imagine if the OP came here and said esee replaced his scales even though they didn't have to, knives would have been sold. Instead we have people quoting the dictionary and fussing over legal distinctions.

Agree, kinda stupid isn't it? Not like we can do anything about it now. I don;t see what will be gained from this, seems like beating a dead horse.

 

[Ruzster]

I agree if this beaten-down horse is actually dead. (even when no one from ESEE ever weighed in)

DISCLAIMER: no "sass" implied or intended. I truly appreciate your role, input and efforts, Rev.

 

[B.F.U]

I am locking this thread in agreement with RevDevil's decision.

 

[Bigfattyt]

Busse! Covers damage from throwing and other stupidity!

 

[Ruzster]

I just re-realized that folks like ALLHSS and RevDevil are the reason I hold this forum head and shoulders above the rest. Proud to be re-upped. Thanks!

 

[RevDevil]

I agree if this beaten-down horse is actually dead. (even when no one from ESEE ever weighed in)

DISCLAIMER: no "sass" implied or intended. I truly appreciate your role, input and efforts, Rev.

ESEE has their own forum, they no longer participate here by their own choice. Not much we can do about that part of it. The chance of a response from them here would be....slim.