Most collectors tend to promote makers that they feel have great skills, and have a relationship with.
Yes, the relationship is very important. It doesn't even have to be a long standing one.
For me, a satisfying knife purchase (especially when ordered) consists of a resulting knife that is to my liking and receiving good customer service. Artist or not, a knifemaker is a salesperson, one that is usually dependent on repeat customers or at least a good reputation. Bad customer service sinks that faster than a torpedo (except for a few exceptions). Customer service to me is comprised of several parts (in no particular order): good communication skills, honesty, the willingness to follow my specifications (if this is a custom order), timeliness, and likely some others that I can't think of right now.
I have dealt with several makers on multiple knives and it's the good customer service that will keep me coming back. It's also what will make me recommend them to others. No matter how good the knife, bad customer service will make me tell others to steer clear.
Before I get bombarded about the 'specifications' - I only want a maker to take an order from me if they know what I am asking for - I don't hold it against makers to say "no", I don't like working to the specs of others. Honesty up front is pivotal. I don't like hearing that 6 months after the order was accepted.
In a society with open markets, every noob with the bucks can be a collector for whatever reason they choose.
Same goes for knifemakers by the way. Everyone with a bucket of water, a hammer, a hot fire and some steel can make something resembling a knife. There are many mediocore knifemakers out there who, when it comes to design, don't know shit from shinola.
One big difference between STeven and I is, that when I have a negative comment about someone's knife on this forum, I mainly just keep it to myself as I am considered a "noob". However, in the end, constructive criticism is what improves once work, not mindless praises to make someone feel good.
I sympathize with artists like Tai. Here's a man who works hard to turn the things he sees in his minds eye into the physical reality of a knife, something akin to magic. A man with a gift few are afforded, and every fewer realize. And he has to submit to the criticism (and worse- false praise) of any moron with a computer and/or a few bucks.
My comments below are not about Tai though it was about him that the quoted statement was made.
In the general sense, I sympathize with artists about as much as with professional basketball players (OK, that's an exaggeration, but it works for this sake of argument). They are both people who make a living doing what they love - with what would for many others be a hobby. And if they can make a lot of money add it, then more power to them. Doesn't really buy a lot of pity from me though (I went on strike because $20mil a year isn't enough for my skills - you get the picture of my exaggeration).
I don't think that an artist is any more a magician than an engineer creating a fabulous new product. These are people who are blessed with the talent to create. They in turn need those of us who are blessed with the talent to greatly appreciate someone elses creations. I think someone else here said it - symbiosis. It is the same with music, those great musicians out there need someone to listen to it. Basketball players need someone who wants to watch the play, etc.
As for the criticism, if you put your work out into the public, it will get criticized. This happens in every line of work. Why should the work of an artist be different? Have you never heard a piece of music, watched a movie, or a TV show and then said "Man, what a piece of shit!". If you haven't, you must like everything! If you have, you are being hypocritical. One person's piece of art is another's newest inhabitant of the trash can and vice versa.
OK, now I really feel insulted. You obviously have no clue what it means to be a collector, nor do you live off the appreciation of collectors (as in work as an artist and live of someone paying for that art). At least I hope not; otherwise, I don't know if I should feel sorry for you or your customers.Makers make. Collectors just shell out some dollars in a way that they hope will benefit them financially (and also to enjoy the (mostly) fleeting joy that comes with possessing something beautiful).
I hope those animal parts also carry a fat wallet, because if you only listen to them and don't have some other mythical intervention, you may not sell much as you may completely miss the pulse of the market.Makers and collectors each play a part, but the latter is far more easily replaceable. In most cases, I think makers are better served listening to the bone, antler and steel instead of to the collectors.
I really hope that the makers that I have dealt with, especially those with whom I have dealt with multiple times, don't feel this way about me (this being the last two quotes by Mike above). If so, I would rather have them tell me and not do business with me in the future, because I wouldn't want to do business with someone who felt this way about me.
I have had to fire a couple of collectors over the years, hard to do but some can be a pain.
I listen first to the collector, then to the steel and ivory.
See, and I have had to fire a few makers. I have actually had more bad experiences in the short time that I have actively participated in the custom knife AND sword market than I would percentually care for, and some makers who have heard about my experiences are actually amazed that I am still interested. I can't shake the interest though

Don, I appreciate that you listen to the collector. I know there are many knifemakers like you out there, and I appreciate them as well. I even appreciate makers that don't want to take custom orders, no problem if they are honest and upfront about it. I just hope that they still appreciate their collectors.
Sorry for the rant, I just feel pretty strongly about this subject.