True North Knives

Osteomeatl said:
Let me also add my experiences with True North. I have dealt with dozens of on line retailers and True North is one of if not the best ones I have dealt with. Your comments are way out of line.
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T.K.C. said:
I agree 110% here.
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How can documenting an experience I had with someone be out of line? That's like saying the fishing trip I went on with my father is out of line. It really is. And if you can't understand that, then I'm very, very sorry. I have stated facts; not made valuations. If you choose not to believe me, then fine. But why would I be dishonest? What have I to gain? I'm not telling anyone he is a bad person, or that his business is bunk. I'm sure that's not the case. Like I previously conceded, my transaction with him was obviously an aberration. But it did happen, and precisely as I related it. I invite you to corroborate my account with Mr. Ostroff. Because if you don't, then you have no basis on which to say my comments are out of line. It may not align with yours, or perhaps any other BFer's experience with Neil, but that doesn't mean it's untrue or "out of line." It's just different. And, yes, it is that simple. If you choose to continue making unfounded assumptions regarding the intentions and veracity of my account, all the while tossing reason (and I mean that in terms of both rhetoric and critical thinking skills) to the curb, then I'm afraid there is no point in continuing this discussion. However, in the future, when you challenge someone's words, actions or integrity, you might make a point of being specific about what you are taking issue with. Because when you don't, your arguement carries even less weight than the b.s. logic on which it's predicated.
 
Kohai999 said:
Hi,

Neil is a person, he had a busy work weekend(not normal, fwiw), he is pretty much a one-person business, and if you are aggressive with him, he is quite defensive, aptly so.

Give him a chance, he runs his business with customer service in mind, and does a very good job.

Best Regards,

STeven Garsson
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WELL PUT! Thank you. I shall choose to look at it this way. And for the record, in the end, I did place my order with him and he concluded our correspondence in a perfectly professional manner. Can this nonsense be put to bed now?
 
Neil is awesome and one of the most respected members/dealers in the knife community.


You could have just gotten your sebbie from his first hand last week on Friday, Saturday or Sunday.

I realize a Sebenza is an expensive knife. I have two so I do know plus I'm in brampton and quite close to you as well, and know not many places carry them.

He is probably the only person in Canada that carries that amount of Sebenzas. He made a mistake in not shipping it on time. Life happens and i'm sure he tried his best. He wouldn't be in business for this long if he wasn't good at what he does.

Please give him a chance to make it right. You will have your Sebbie, but if you really want instant gratification cancel your order with Neil and go pick up your sebbie from s&r knives. I hear they carries atleast one at any give time lol.

aj
 
KarlMaldensNose said:
...And for the record, in the end, I did place my order with him and he concluded our correspondence in a perfectly professional manner. Can this nonsense be put to bed now?
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Please don't take this the wrong way but, since you're pretty new around here, you may not have realized that starting a negative GB&U thread is a pretty serious thing and should really only be done as a last resort (and only after exhausting all efforts to work out an amicable solution to any problems in private...).

You also have to understand that, for many members, BFC is a very tight knit community and they (myself included) will jump in when they feel someone is unfairly bashing or attacking a highly respected member/dealer (i.e. the A.G. Russel thread...). Also, keep in mind, that the same folks who you feel may have been too hard on you in this thread will bend over backwards to try and help you resolve your problem if the situation warrants.;)
 
JAB said:
Please don't take this the wrong way but, since you're pretty new around here, you may not have realized that starting a negative GB&U thread is a pretty serious thing and should really only be done as a last resort (and only after exhausting all efforts to work out an amicable solution to any problems in private...).

You also have to understand that, for many members, BFC is a very tight knit community and they (myself included) will jump in when they feel someone is unfairly bashing or attacking a highly respected member/dealer (i.e. the A.G. Russel thread...). Also, keep in mind, that the same folks who you feel may have been too hard on you in this thread will bend over backwards to try and help you resolve your problem if the situation warrants.;)
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You are correct, I did not realize how serious it was. But thinking about it now, I completely understand that. People's reputations are not to be taken lightly. And on that note, it was never my intention to attack his reputation. I only intended to shed some light on this one specific incident, and I admittedly went about it the wrong way when I asked for others' negative experiences.

The unity in this forum was evident after the first five minutes of hanging around here; it's one of the reasons I enjoy frequenting this place. And I too would quickly jump in if someone I respect was being unfairly bashed. But "bashing or attacking" and what I did are critically different endeavors, and I maintain that my documentation of TNK's handling of my order was accurate, honest, non-personal, and therefore valid. It is unfortunate that seemingly nobody interpreted it as I meant it. That said, I would still like to offer an apology to anyone I inadvertently offended or upset, especially Neil Ostroff. Again, that was never my intention. In fact, this entire incident has me quite shaken up tonight. I am not that guy. I don't rock boats. I don't attck people. Respect is a default thing with me. By that I mean you don't have to earn my respect because you automatically have it, until you do something to earn my disrespect. It is unfortunate that everyone didn't see eye-to-eye with me on that issue (quite an understatement, eh?), but hopefully in time I can earn (back) their respect by making thoughtful, helpful and positive contributions to this forum. Good night.
 
I didn't mean to imply that you were purposefully bashing TNK but was trying to illustrate how many members (rightly or wrongly) will be quick to react a little harshly to a perceived attack.

After all's said and done though, it sounds like you do indeed "get it" and this'll hopefully end up being just be a little bump in the road. :thumbup:
 
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JAB said:
I didn't mean to imply that you were purposefully bashing TNK but was trying to illustrate how many members (rightly or wrongly) will be quick to react a little harshly to a perceived attack.

After all's said and done though, it sounds like you do indeed "get it" and this'll hopefully end up being just be a little bump in the road. :thumbup:
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:thumbup: Amen.
 
Hey... nobody's perfect.... there are way to many factors that could make a transaction go sour... Sometimes we expect more from a person/business and when that does not happen we have mixed feelings.
I am sure that TNK will deliver, he's got a sound business record after all, and I am sure you'd be happy in the end.

Best Wishes,

Edalb
 
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