Insipid Moniker
Gold Member
- Joined
- Feb 28, 2011
- Messages
- 26,737
It was a typed letter, the message was very clear to the reason and the testing that customer service told me could be requested.
I will wait for BM from here on out, I do not want to speculate before they have had a chance to explain themselves.
If they told you that the testing could be requested it really seems egregious that none was done.