Just to clarify, I'm pretty sure Ken means seller's responsibility. It's the seller's job to get the knife to you. All the buyer needs to do is pay, although a quick check on the seller wouldn't hurt either. I doubt you'll get the knife back, if the package has holes... either the knife poked it's way out, which would be really dangerous for the USPS guys, or someone stole the knife. A knife without packaging probably is not going to make it to you, unless you can somehow prove it's yours. And obviously a thief would not give the knife back to you. I'd go and start asking the seller. Personally, I never buy insurance (knock on wood), but I just plan to pay the buyer back if anything happens. Figure I save more that way, but either way, the seller owes you your money back.