Hi all,
It seems my problem-free streak with USPS Priority packages has finally run out. In the past year, I've probably had a total of over 100 knife related packages sent to & from me without a hitch.
My latest forum purchase seems to have run into a problem. The tracking of a small flat rate box has just stopped upon reaching my local post office.
In a calm and steady manner I've made three follow up calls with the post office.
In my call today to a PO supervisor, he said that he will have the carrier retrace their steps.
I'm not holding my breathe for any good news. In fact, it's quite a busy hub in NYC & I'm had surprised that they even bother to take time to address me over the phone each time. Here is how the tracking looks.
I do have a side question though. When I was once a seller on a moderately priced computer related item (~$70) & it was received by the buyer in damaged condition, I willing & proactively reimbursed the buyer 100% of price even though it wasn't expected (no insurance was involved for that fedex shipment)
In the current case of my "missing" knife, am I expected to absorb the entire loss as a buyer?
Insurance or not, I would have expected the lost to be taken by both parties at least a 50/50. If I had been the shipper & shipment had been lost, I think I would at the very least offered that.
Anyone have thoughts or input on this?
Thanks,
-Scooby
P.S. - I remitted via a cc paypal payment so obviously I have options for a nondelivery (which I would NOT like to presently explore at this time.)
It seems my problem-free streak with USPS Priority packages has finally run out. In the past year, I've probably had a total of over 100 knife related packages sent to & from me without a hitch.
My latest forum purchase seems to have run into a problem. The tracking of a small flat rate box has just stopped upon reaching my local post office.
In my call today to a PO supervisor, he said that he will have the carrier retrace their steps.
I'm not holding my breathe for any good news. In fact, it's quite a busy hub in NYC & I'm had surprised that they even bother to take time to address me over the phone each time. Here is how the tracking looks.
I do have a side question though. When I was once a seller on a moderately priced computer related item (~$70) & it was received by the buyer in damaged condition, I willing & proactively reimbursed the buyer 100% of price even though it wasn't expected (no insurance was involved for that fedex shipment)
In the current case of my "missing" knife, am I expected to absorb the entire loss as a buyer?
Insurance or not, I would have expected the lost to be taken by both parties at least a 50/50. If I had been the shipper & shipment had been lost, I think I would at the very least offered that.
Anyone have thoughts or input on this?
Thanks,
-Scooby
P.S. - I remitted via a cc paypal payment so obviously I have options for a nondelivery (which I would NOT like to presently explore at this time.)