Vertical blade play on sebenza? - Update

I find it interesting how passionate people can be about someone's position on CRK. I think that what it boils down to is that these are not just knives to all of us. We enjoy the tool itself, but we also enjoy what the brand represents in terms of quality and customer service.

I will say that I love all things CRK. I have owned 7 sebenzas and 1 umnumzaan. None of them have been anything other than perfect, including the small sebenza that i have carried every single day for over a year now. I will continue to buy CRK and embrace the brand because my personal experiences have been great, and that is all I can go by.

I will also so that if I was treated the way some people on this forum have been treated by CRK (allegedly) you would quickly find my collection up for sale. Again, this goes back to what the brand means to me. IF it turned out it was a sham, then I wouldn't be interested in the knives anymore.

I would hope that any potential customer who reads this thread will take it worth a grain of salt. If you are considering buying a CRK you should do it. Experience the brand for yourself and see what it means to enjoy a CRK product. If it turns out you are not happy, you can move on knowing that you did not make a judgement based solely on second hand information.

Hopefully we can all play nice when it comes to these discussions about quality.

Dan
 
Understood. However, I've seen pics of lockfaces that looked f&$@** and the owner says his Seb still locks up tight. Hell my plain jane has some markings on the lockface and is as reliable as ever. If it ever becomes unreliable i'll cross that bridge if need be.

I see nothing wrong with people sharing their experiences, good, bad, or ugly (wa wa wa) and im just sharing mine. Thus far mine happen to be stellar and I'm digging it. That doesn't detract from respecting fellow knife nuts who happen to have different viewpoints and I admit my initial post brought out a little fanboy in me, but hey all is well.
 
Those damn Sebenzas. Always developing play after a week or two. They're worse than Striders old lock up. That Mr. Reeve guy doesn't have a clue. :)
 
If i were working for CRK and had people like spydusse, wolf, or similar calling up the shop all the time, because after i resharpened a blade but said the bevel/edge was off or that my used sebenza i bought was off, i'd be fairly annoyed as well. Buying a sebenza and a week later noticing blade play, but doing nothing about except coming a year later to complain about it, come on. People can say those of us who back up CRK are fanboy/girl or whatnot, but the OP had his issue resolved in a positive manner, while these other people(2 of who have completely no backing to their stories) come on with other complaints. If you had a similar issue i say make a new thread and post your pictures and facts.

snowreaper- Mr Reeve must have all of the knife industry in his pocket with all those awards he's been winning. I guess that's why they increased their price right :rolleyes:
 
김원진;10936641 said:
If i were working for CRK and had people like spydusse, wolf, or similar calling up the shop all the time, because after i resharpened a blade but said the bevel/edge was off or that my used sebenza i bought was off, i'd be fairly annoyed as well. Buying a sebenza and a week later noticing blade play, but doing nothing about except coming a year later to complain about it, come on. People can say those of us who back up CRK are fanboy/girl or whatnot, but the OP had his issue resolved in a positive manner, while these other people(2 of who have completely no backing to their stories) come on with other complaints. If you had a similar issue i say make a new thread and post your pictures and facts.

snowreaper- Mr Reeve must have all of the knife industry in his pocket with all those awards he's been winning. I guess that's why they increased their price right :rolleyes:
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Its not just a couple people, and i have heard of numerous people buying a sebenza first hand from a reputable dealer and having extremely late lock up and blade play and Mr. Reeve says its due to abuse. Its brand new never used. How was it abuse?

In my case it was a used knife but again the knife wasn't abused. My lock face looked like most of the other peoples who have flaking but no blade play, except for some reason mine had developed a smidgin of play. I wonder that if other people sent there knife in for lock problems if he would fix it or copt it up to abuse.
 
wolf5391 said:
Its not just a couple people, and i have heard of numerous people buying a sebenza first hand from a reputable dealer and having extremely late lock up and blade play and Mr. Reeve says its due to abuse. Its brand new never used. How was it abuse?

In my case it was a used knife but again the knife wasn't abused. My lock face looked like most of the other peoples who have flaking but no blade play, except for some reason mine had developed a smidgin of play. I wonder that if other people sent there knife in for lock problems if he would fix it or copt it up to abuse.
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Just to chime in for a quick second. I spoke to a Representative at CRK and was told that over 50% to 75% was optimal lock-up. In fact, closest 75% or so was optimal and the most safe. I was used to other makers having early lock-up and had sent pics of my late lockup (so I thought) but was reassured that it was "perfect."

I have had a personal head butting session with Mr. Reeve and harsh words were exchanged (no name calling) but in retrospect he was 100% correct and I was demanding something that he wasn't responsible to provide. He was righteously miffed so I've moved on and have purchased several more Sebenzas since that time without issues.

Just thought I'd chime in because I have completely changed my thoughts about the Sebenza and Mr. Reeve. :)

I'm sorry for those who's problems haven't been resolved - good luck!

EDIT:

I don't buy used
I don't thumb flick
I make sure the lock bar has cleared before closing the blade
I don't spine whack
I don't beat on things or baton

CRK's offerings like the Sebenza are precision cutting instruments - treat them like that.
 
Good post Chuck, thanks:thumbup:

I just got off the phone with CRK, and they are some of the best people in the business to talk to. This will be the first Blade I've missed in 10 years, and I will really miss getting to talk to Chris and Anne in person.
 
wolf5391 said:
Its not just a couple people, and i have heard of numerous people buying a sebenza first hand from a reputable dealer and having extremely late lock up and blade play and Mr. Reeve says its due to abuse. Its brand new never used. How was it abuse?

In my case it was a used knife but again the knife wasn't abused. My lock face looked like most of the other peoples who have flaking but no blade play, except for some reason mine had developed a smidgin of play. I wonder that if other people sent there knife in for lock problems if he would fix it or copt it up to abuse.
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Where are these numerous people who bought brand new CRKs with play??? How are you able to speak for the previous owner of your abused Sebenza like you can read his mind? Why do you keep posting and continue to sound more and more like a 12 year old troll? I feel bad for the handful of people that have had geniune and legit issues that never got them resolved. A handful of unsatisfied customers out of the tens of thousands of CRKs that have been sold over the years. I'll take my chances of owning more CRK. I've yet to handle a midtech or custom that feels as tight and well crafted as a CRK.
 
kawr said:
Where are these numerous people who bought brand new CRKs with play??? How are you able to speak for the previous owner of your abused Sebenza like you can read his mind? Why do you keep posting and continue to sound more and more like a 12 year old troll? I feel bad for the handful of people that have had geniune and legit issues that never got them resolved. A handful of unsatisfied customers out of the tens of thousands of CRKs that have been sold over the years. I'll take my chances of owning more CRK. I've yet to handle a midtech or custom that feels as tight and well crafted as a CRK.
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How did I know you'd be back in here, Acting like you know the situation and assuming I'm a troll when in fact you are trolling yourself. You know the old saying "when you assume..." well you can fill in the blanks; unless your a 12 year old kid who doesn't know that saying :rolleyes:

oh well I guess there's a lot of stubborn people these days.

edit: If you go back it this thread you will find at least 2 people that have new sebenzas with blade play. I have multiple emails from people stating problems too, but they were scared that if they came out, that they would be bombarded by people like you. Only difference is I made it public because I don't care what trolls and fan boys like you think. I'm just making it public for people to see my experience and maybe to prevent it to happening to someone else.
 
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Since when does 3 people having problems equate to qc and customer service dropping. I'm still waiting for you find these countless people who are getting lemons, or do you have trouble counting past 3. I'm sorry mr. reeve hurt your feelings but you've made your point a hundred times over and nobody cares anymore so grow up and move on. You are the very definition of a troll, meaning you post purely for purpose of getting attention.
 
RiverRat84 said:
Check out "that guy's" Simple Statement thread where his company is running tests addressing these very issues.

Sad?:barf:

Thanks for the post:rolleyes:
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Understood RR, I should have said Chris Reeves.
My point was if Mr Reeves wanted to end this... he could../should.

If I read a post from him, stating he is investigating this problem
and none of his new knives can he duplicate the problem. Then for me problem solved.
But, by not posting any defense (true or false)..that will effect a future customer or customers..

Again no disrespect for the (that Guy ) comment.
 
Boy do I wish you would've pulled a different quote from me:o

My response to your post was completely juvenile, borderline insulting, and in no way helpful to someone who is considering purchasing a Sebenza. For that I hope you will accept my apology.

I hope that you will consider the Sebenza as a future purchase as it truly is a great knife. Please keep in perspective that everyones experience will vary and if you choose to go ahead and purchase a Sebenza the odds are you will love it and get why some of us can be defensive at times when badmouthing sets in.

And in all honesty if you get one and it doesn't suite you for whatever reason there are many people that would gladly take it for what you paid for it.

At the end of the day it's a knife and if you step back from pictures, fanboys (yes me included), and naysayers the only person who can say it works for you or not is you;)

lithoman said:
Understood RR, I should have said Chris Reeves.
My point was if Mr Reeves wanted to end this... he could../should.

If I read a post from him, stating he is investigating this problem
and none of his new knives can he duplicate the problem. Then for me problem solved.
But, by not posting any defense (true or false)..that will effect a future customer or customers..

Again no disrespect for the (that Guy ) comment.
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RiverRat84 said:
At the end of the day it's a knife and if you step back from pictures, fanboys (yes me included), and naysayers the only person who can say it works for you or not is you;)
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No apology needed....but accepted.

Your quote is correct and reading all the good post about Chris I owe it to myself to see how good CRK are.
If I end up with one, I will buy new from a CRK dealer, just in case I have an issue.

All Good:)
Litho
 
Good deal:thumbup:

That's the way to go and be sure to post when/if you snag one!
 
Wow, what great reading! Is there as lesson here, like buyer beware?
CRK owners are definitely passionate about their products and rightfully so. Being a knife junkie and having numerous knives pass through your hands, when you finally get to that point and have a Sebenza in your hands you realize what a jewel it is. I have a small Sebenza know which I truly love and would never part with, having said that I would be just as upset about having any issues with it like some of the OP have stated. Mine is near perfect and has been that way for almost 2 years now.
It's quite disheartening to think that such an expensive knife would have not so stellar service to back it up. I have no issues with mine, but I would like to think that if anything did arise that it would be taken care of without question. I've had warranty issues with other knife makers (production) and never had any questions regarding abuse and so forth, they were just fixed.
As far as abuse on CRK's it's kinda' arbitrary in some sense, CRK even advises a thumb flick after dis-assembly reassembly to seat everything. Now let's be honest a thumb flick is not the same as a wrist flick, their are other companies too that will void a warranty and consider it abuse if wrist flicks are used. Check it out, see some other warranty pages and they do in fact state that. Weather they question you on that when returning for warranty issues is another thing, I would believe most manufactures would not question it unless other abuse is apparent.
For me personally, I've been bit by the CRK bug and would only purchase one brand new from a authorized dealer just because you really never know how it was treated. I'm always tempted to find one in the secondary market cheaper, but in the end it's just too much of a risk in my opinion to fork over 400-500 bucks unless I can hold the thing in my hand before purchasing.. Just my opinion not for everyone
 
kawr said:
Since when does 3 people having problems equate to qc and customer service dropping. I'm still waiting for you find these countless people who are getting lemons, or do you have trouble counting past 3. I'm sorry mr. reeve hurt your feelings but you've made your point a hundred times over and nobody cares anymore so grow up and move on. You are the very definition of a troll, meaning you post purely for purpose of getting attention.
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I am not taking sides here, simply pointing out the obvious. You clearly still care. Otherwise, you would leave him to his "trolling" and ignore it.

I have never owned a CRK knife but the feedback I get from people regarding their treatment at the hands of Chris is just disgusting. I don't know how accurate the stories are but, providing they are true, someone like Chris should not treat his customers like this. Let's face it, midtech knife companies are very susceptible to negative advertising. They simply don't have the production numbers nor the customer base to survive a ton of negative publicity. If I was Chris I would treat every one of my customers like a saint. Customers and word of mouth made his company. Customers and word of mouth can easily dismantly that same company. That's not to say that the customer isn't wrong but that doesn't mean it is good business to talk down to the individual. If you're the owner of a business then you should check your "don't take sh*t from anyone" attitude at the door when it comes to customers.
 
Murdamook said:
I am not taking sides here, simply pointing out the obvious. You clearly still care. Otherwise, you would leave him to his "trolling" and ignore it.

I have never owned a CRK knife but the feedback I get from people regarding their treatment at the hands of Chris is just disgusting. I don't know how accurate the stories are but, providing they are true, someone like Chris should not treat his customers like this. Let's face it, midtech knife companies are very susceptible to negative advertising. They simply don't have the production numbers nor the customer base to survive a ton of negative publicity. If I was Chris I would treat every one of my customers like a saint. Customers and word of mouth made his company. Customers and word of mouth can easily dismantly that same company. That's not to say that the customer isn't wrong but that doesn't mean it is good business to talk down to the individual. If you're the owner of a business then you should check your "don't take sh*t from anyone" attitude at the door when it comes to customers.
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Have you ever had any correspondence with CRK?
 
Tripton said:
Have you ever had any correspondence with CRK?
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If he says 'no' does it change anything with those that have had negative experiences?

I mean, it's fairly well known Chris can have a temper and belittles and curses at people from time to time. Is anyone arguing this? Is Chris even denying this?

Murdamook said:
I am not taking sides here, simply pointing out the obvious. You clearly still care. Otherwise, you would leave him to his "trolling" and ignore it...
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Yeah, it never seems too long after wolf post that Kawr finds his way to the reply box (well quite a few people really:D). The problem is when discussion turns to comments with underlying personal attacks (talking both ways):thumbdn:


Just a reminder fellas but there is an ignore feature for those that find others so annoying or 'trollish'.

-sh00ter
 
Good point shooter.
Attacking people isnt doing anything but making CRK fanboys look bad.
I love my lg micarta Insingo, but I'd also like to see how CRK actually handles these problems.
 
This post actually gave me a bit of a different perspective on things in regards to attacking other members just because of an experience they've had.

Just because we might all have a different take on things doesn't mean it has to get ugly.

I love CRK, but that's no excuse for me to be an a$$:D

Thanks for the post :)

sh00ter01 said:
If he says 'no' does it change anything with those that have had negative experiences?

I mean, it's fairly well known Chris can have a temper and belittles and curses at people from time to time. Is anyone arguing this? Is Chris even denying this?



Yeah, it never seems too long after wolf post that Kawr finds his way to the reply box (well quite a few people really:D). The problem is when discussion turns to comments with underlying personal attacks (talking both ways):thumbdn:


Just a reminder fellas but there is an ignore feature for those that find others so annoying or 'trollish'.

-sh00ter
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