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Very disappointed with Benchmade 940-2 . Immediately returned

Discussion in 'Benchmade Knife Company' started by darthwayne, Dec 23, 2016.

  1. darthwayne


    Oct 7, 2016
    After lot of research, i ordered benchmade 940-2 as replacement to my stolen griptilian ...despite anticipating a somewhat tiny knife, i was hoping strong performance from s30v.

    The blade struggles to even slice through one small box of cardboard and immediately starts losing edge...i could not even slice box of eggs. i thought maybe its poor sharpening job, so used some honing steel....it did improve for a bit but i realized this blade is very short in it belly so it relies purely on super sharpness of s30v steel but seems like i was either given a used defective product because there are some signs of usage on this item and it was just not slicing smoothly even through paper

    there's a scratch along g10 scale which i cannot remove even by using damp cloth:

    the area around axis lock looks dirty as if been used by someone prior to boxing:

    the pocket clip looks very oxidised which means this knife was either lying in storage for too long or used by someone exposed to outdoor and resold to me:

    i do not expect this when paying $170 for a knife because at this price point to size ratio, this is essentially a premium product and not a utility product.

    I bought this from ikon goods on amazon btw.

    on the positive note...the axis lock on 940-2 was definitely much smoother than Griptilian.

    anyway...i think i am gonna buy Griptilian 551-1 g10 ..despite the fact i hate the gray color scales.

    now even considering if this is a defective product, i feel the blade is just too short for stable long strokes...i didnt have this problem at all with griptilian...griptilian screams to be used.

    sorry for such a negative rant...benchmade otherwise is my fav brand as their customer service is amazing and griptilian changed my perception on pocket knives.
    Last edited: Dec 23, 2016
  2. Fanglekai


    Jan 7, 2007
    Looks used. Maybe return it to the dealer and exchange for another?
  3. jkarp_53


    May 25, 2006
    Your knife looks like it was used, and shows clear signs of wear. From the scratch on the scale to the finish loss on the pocket clip. Dirty as well, somehow someone didn't catch any of that before sending it to you. :rolleyes:
  4. SVTFreak

    SVTFreak Gold Member Gold Member

    Mar 8, 2011
    I agree. That is not a new knife.
  5. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Definitely a used knife.
    Buy from a BM dealer......not Amazon!!
    Hopefully you can return it......immediately!!
    Good luck
  6. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    That was most likely a knife that was returned and they just sent it to you.
    This isn't the first time I've heard this from people buying off Amazon.
  7. sharp_edge

    sharp_edge Gold Member Gold Member

    Jul 30, 2015
    Man - I would pick the kw exclusive 940 in the first place
  8. Wunderbar


    May 2, 2003
    The pocket clip looks like a 90's model. It sure looks used. Good luck on your return.
  9. T.K.C.


    May 7, 2005
  10. farsidefan1


    Dec 18, 2016
    I have the Griptillon 551-1 and love it! Hopefully you will be able to get some satisfaction from the prior seller. Did you pay with a credit card?
  11. madcap_magician

    madcap_magician Platinum Member Platinum Member

    Feb 27, 2005
    I have identified the problem here!
    Boxer .45 likes this.
  12. Lapedog


    Dec 7, 2016
    Isn't the Ritter grip going to be discontinued soon? I love my 940 even if the pivot has to have a little play for me to be able to open it smoothly.

    That is not a new knife, they're trying to pull a fast one on you.
  13. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Good eye MM!!
    Would t happen if it was purchased at GP, KSF, USAmadeblade, Blade HQ.......to name a few!!
  14. pbcg


    Oct 20, 2009
    I don't want to jump on the band wagon but the folks here are right. Never, ever buy a BM off Amazon. I've read way to many posts of people receiving used knives that had been returned and then sold again as new.

    When it comes to buying a BM or any other high dollar knife go with the dealers listed above, I's add knifeworks for BM's. You get a new genuine product, and if by chance you get one that has an issue, easy and painless returns.

    All the best!
  15. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    ^^^ Yup! Forgot KC also!
  16. pbcg


    Oct 20, 2009
    Unfortunately KC and BHQ won't ship to the OP because he is in NYC. Just mentioning it so he is aware before he tries to buy from them.
  17. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Ugh! What a joke.
  18. pbcg


    Oct 20, 2009
    I know, sucks!
  19. jkarp_53


    May 25, 2006
    Don't know about KSF, but KW and GP are long-time favorites, and I've never had an issue with either, recommended!

    ...and Happy Holidays everyone! :thumbup:
  20. darthwayne


    Oct 7, 2016
    that really sucks...i have heard great things about BHQ.

    in any case, i have decided to order Griptilian 551-1 with G10 as i just love the size of that blade. i will order a 940-2 once i permanently move to desk job

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