Very disappointed with Benchmade 940-2 . Immediately returned

Discussion in 'Benchmade Knife Company' started by darthwayne, Dec 23, 2016.

  1. steelhead seeker

    steelhead seeker

    Aug 1, 2014
    How is cutting cardboard a way to tell if a knife is used? Not all knives come razor sharp and that has nothing to do with if it's used or not!! You sir are the ignorant one. How to tell if it's used...try looking it over, look for signs of use like scratches on the handle or blade. Honestly though those are things that can slip past QC at any factory so there may not be a sure fire way to tell 100% but cutting paper and cardboard are NOT ways to tell. But like some of us said. You did 100% use the knife and now want to return it for the same thing.
  2. jazub


    Feb 6, 2010
    If I purchased as new and then received a knife which a previous owner had cut a bunch of stuff with, carried, ground against a sharpening steel, and then returned after deciding it did not have enough belly, I would be disappointed.

    As to the 940-2, I own one and have carried it 5/7 days a week for the last couple of months. Excellent pocket knife.
  3. brownshoe

    brownshoe I support this site with my MIND

    Sep 6, 2002
    If you carry and sharpen a knife, it's yours. If you return it to the seller, you are returning used goods misrepresented as new...isn't that fraud?

    Your only honorable path is if it needs repair or has a factory defect, is to return it to Benchmade for repair.
  4. haris


    Dec 23, 2016
    If you buy from Amazon directly you should be okay while not trusting the 3rd party vendors may not be a good idea. I got fake blue tenacious then I realized it wasn't sold directly through Amazon.

    Sent from my iPhone using Tapatalk
  5. MSgt


    Mar 3, 2006
    I use Amazon for mostly all my other purchases, but also having had a bad experience concerning buying a knife through one of their sellers I now days only purchase knives through A.G. Russell or New Graham Knives.
  6. -Corey-


    May 29, 2015
    I think what darthwayne was getting at was that if you use the knife yourself, it has now become a used knife, therefore you know without a doubt that it is a used knife from that moment on. Not that you can tell if it was used before you got it. I do agree with what most of you guys are saying, if the op felt like it was used when he got it and was not satisfied, he should've returned it without using it himself. Putting it to use and then deciding you don't want it comes off more as buyers remorse to me.
  7. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Yup!! ^^^
  8. mwhich50

    mwhich50 Basic Member Basic Member

    Jan 18, 2011
    I do have a knife fetish, and primarily collect. If I received a used knife (I have at least twice) I would be very upset, and immediately return the item. I have received at least 4 $100+ Spydercos from popular online dealers; mentioned above; that had minor flaws, or signs of long term storage. I bought most them at a deep discount so I figure I got what I paid for.
  9. ChazzyP

    ChazzyP Platinum Member Platinum Member

    Dec 27, 2014
    Well this is all quite murky. Darthwayne's OP isn't really clear--the knife might be defective or might be used. What is clear is that he didn't like it and "immediately returned" it. What's also clear is that he honed (let's not quibble about sharpening) it and used it--not just a paper test but to cut down a box as well--actions one should not perform before a return to the seller. Maybe it was used before he got it, but for sure it was used by the time he returned it.

    Unclear too is exactly how the OP's purchase was made through Amazon, as there are many variations in how something can be obtained there. One can buy directly from Amazon; or buy from another vendor "fulfilled by Amazon"; or through Amazon, shipped from and sold by another vendor. OP stated his knife came from ikon goods, but whether this was purchased by one of the latter two modes or by a third method--from a Marketplace Vendor, as in "available from other sellers"--is not stated. "Fulfilled by Amazon" is another vendor's stock held by Amazon and likely arriving at their warehouse by direct ship from the wholesaler, although goods clearly identified as used are similarly available at the Marketplace page.

    There are references in the thread to "having heard of receiving returned or used knives from Amazon" (my paraphrase), but if indeed these reports are true, the manner of their purchase is significant. Knives bought directly from or "fulfilled by Amazon" are almost assuredly new. With the other two methods, the chance for picking up a returned knife increases as there are no checks on what is sent out. Look, I'm not an apologist for Amazon nor do I recommend buying knives there (although I did buy a few back in the day). They're not knife guys and don't support the hobby per se. The good dealers well all know well here do and should be supported in turn. On the other hand, I buy a ton of other stuff at Amazon and have had almost zero problems there. Those few issues I've had have been promptly and fairly resolved. I don't think a blanket condemnation of the Big River Site is in order hear.

    Back to the knife. I don't see any strong evidence that the knife was used previous to the OP's purchase. As Corey stated in his earlier post, many new Benchmades come through with minor imperfections. The clip's appearance is a little extreme but in keeping with that sort of finish (which I like a lot). Knives come through sometimes not so clean. The handle mark is indeed unfortunate and fairly warrants a return if one chooses. A rant? Not so much.

    This does smack a bit of buyer's remorse. The OP seems somewhat new to better quality knives, as we all were once. I've had a 940-1 and own a 943 Franken. Good knives that I wouldn't expect to be great at breaking down boxes. For what he has in mind, darthwayne would indeed be better served by a Grip. There are different ways to go there and choices for steel, scales, color, etc whether new, used, or aftermarket. There are a ton of Grip variants available on the Exchange too and no ambiguity as to whether they're pre-owned.
  10. Smokinape


    Jan 21, 2011
    He was pribably able to save 3$...

    Sent from my SM-G900V using Tapatalk
  11. Smokinape


    Jan 21, 2011
    Agreed, IMO he should keep it at this point.

    Sent from my SM-G900V using Tapatalk
  12. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Well then it was DEFINITELY worth it SA!!!!
  13. JNewell


    Nov 18, 2005
    You shouldn't return something that isn't in exactly the condition in which you received it unless the seller specifically says "try it for X days and return it if you're not completely happy." Honing unquestionably puts you outside the world of returning something in the same condition in which you received it.
  14. JNewell


    Nov 18, 2005

    This and this, quoted for truth.
  15. jkarp_53


    May 25, 2006
    Based on a quorum, this knife is a keeper, as it should be at this point. Now that it's yours, do what you will. Next thing I would do is send it to Benchmade for their Lifesharp service and let them address your concerns as mentioned.
  16. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    This is what should be done.
    If it is sent in they will put a new clip on it, most likely all new hardware, clean & lube it and sharpen will be a new knife when you get it back in 2 weeks.
  17. ChazzyP

    ChazzyP Platinum Member Platinum Member

    Dec 27, 2014
    Hey Joe and Joe,

    Have I missed something? The title of the thread is "Very disappointed with Benchmade 940-2 . Immediately returned". My assumption is the OP did just that.

    Apparently "immediately" to some does allow time for steeling the edge and cutting some stuff along the way. Anyway, I think the horse left the barn some time ago.

  18. palonej

    palonej Platinum Member Platinum Member

    Aug 5, 2015
    Ugh!! Just another part of the problem Steve.
    Why not take it out of the box, realize it's used.......then hone it, cut stuff then send it back and start a whining thread???
    Sounds about right.........if you're in Bizzaro world!!
  19. jkarp_53


    May 25, 2006
    Yes, thanks Steve, I copy what the other Joe just said. As I'm growing older the horse has left the barn repeatedly without me noticing. But this post has been fun anyway! Hope everyone had a good Christmas, or maybe Hanukkah. My candles are burning as I sit here writing this...and wish Peace to all of my friends here on Blade. :thumbup:
  20. sbuster


    Jul 17, 2006
    That had to be a very poor knock off.

    Sent from my SM-N900P using Tapatalk

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