Victorinox and Swissbianco

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ok, now i see clearer. mad here too. first, knifecenter is not allowed to sell it so cheap. we will check. second, tim is soon be deleted of my dealerlist for some reasons, if we dont work it out. some things he and his son do is not in the understanding we swiss have about sak and buiseness.

regarding the ebay, i remember your offer long time ago. since im swiss, im carefully. i do not work with people i do not now. so there was no chance. but i work with an fellow emigrant with simmilar background as me and he is knowledge about ebay. so after an time we did do so and it worked out well. its same as one guy from sosak, wanted to help me at blade show, he gave references that where not true, and i did say no thanks. he still come by my booth at blade show. and since be burglared by what i considered friends, im absolute carefully.

remember, i work in collaboration directly with mr elsener. im not only swiss, im eidgenosse. i bellive in that and there is some ways we do and some we dont. im the only like that in usa in that spl field. so its either with me or against me.

regarding my work, you and others have to understand im not us and what i do is absolute unique. i do design, plan, make my work and sell it, this in two continents, in swiss and usa, plus what i do is not the average knife or tool, my goals are higher. this involve alot of work, travel etc and some things are less important to me like communication etc but that got better with facebook etc where i post updates. as the company gets bigger, i will get more employees and they will ansver emails etc too so it fits the us needs. i did go an long tough way and not many else would do so, you all have no idea how it is/was.

all i want do is my work. if i would be rich, i may would keep all my runs for myself. no, i do that for anybody who love my work and understand the extra mile and step i do for get that done. if you dont, then buy only say the standart sak, made in millions, sold cheapest by tim etc and hurting the factory in swiss and i wish good luck. but posts like the one in bladeforums sure dont help at all. if some us are to stupid to see how mrsp works and how the system of manufacturer, dealer and enduser is working i cant help. if we in usa destroy that, with cheap cheaper cheapest price mentality then victorinox one day will close its doors. as long im here i do my best that this pcs of swiss heritage is working well. thats why im in usa.

best regards

+B







Sorry Roger, but I've been very frustrated with your service for years. I really enjoy your products, but the wait and lack of communication with your customers is just not acceptable by US standards. I've been buying and generally promoting your products pretty much since the beginning. I wanted to sell some of your products on eBay, years ago, primarily for you to gain exposure here. You refused, which is your perogative, but then you turn around and start selling on eBay, years later in the middle of the worst economy since the Great Depression. I've offered to pay for airmail to expedite shipping and save the hassles, and you refused. You offered the damascus SAKs, I paid for multiple item and then I find them at the Heidi Shop. I wait and wait for the knives, you finally get back to me and the Heidi shop is then sold out. Now, I ordered some from www.knifecenter.com, so I know that they are in country. Then you made those comments which could only be interpreted as negative regarding Tim of felinevet and everyone knew who you were refeering to without naming him. In the US we call that biting the hand that feeds you. You don't know this but I emailed Tim years ago trying to figure out what was up with your business and he said that's just the way you work. I'm sorry, but when I saw the damascus pioneers for sale at www.knifecenter.com and re-read your posts I became very angry.


Steven C.



-----Original Message-----

Sent: Wed, Aug 4, 2010 1:08 pm
Subject: Re: swissbianco has sent a message


hello steven,

regardng your bladeforums post, as i did say, as soon they damascus sak arrives i ship them out. they havent arrive here with me jet, this sak has arrive in usa. all i want do is make some pics and an video of all together then i work on ship them out. on my facebook are the latest news too.

they will be the us edition as the swiss edition is sold out. this is so an rare sak and you can be absolute happy to get some of them, many people dd want one and have get zero. and you have allready an couple, i kindly ask where did you buy them for that cheap price.

also, remember, without me, that whole project would not have happened, as some many other spl sak you and others and of course myself have. so i kindly ask for an bit an nicer style of post in forums etc. i try my best here.

best regards

+B

Whatdo I do to pre-order damascus SAKs?


Steven C.



-----Original Message-----
From: Roger Remund <roger@swissbianco.com>
To:
Sent: Tue, Apr 20, 2010 2:20 pm
Subject: Re: swissbianco has sent a message


hello,

was your last bid on that $ 150 or $ 111? the ebay names are complex...

On 4/20/2010 1:36 PM, Roger Remund wrote:
hello steven,

i got one liberty today! do you still want it? its in swiss and shipping is $ 18 with deliveryconfirmation. if im right you did bid $ for it and the total is please send paypal@swissbianco.com with list ordered goods and shipping adress.

i also have dual pro plain edge in stock now and some firesteel farmer http://www.facebook.com/#!/pages/SwissBianco-Knives-Tools/114038305278036?ref=ts&ajaxpipe=1&__a=7

thanks alot!

best regards

+B



On 4/12/2010 6:19 PM, wrote:
Hi Roger,

I am interested in the Liberty SAK for my bid. I am also interested in the horn scaled golfer and a horn scaled ambassador if available. Please advise.


Steven C.



-----Original Message-----
From: Roger Remund <Sent: Mon, Apr 12, 2010 5:45 am
Subject: Re: swissbianco has sent a message


hello,

since the burglary i have an bit much going on, today the first pe dual pro i will make, here in swiss. where do we stand regarding your last order? as im back in usa i hope i have made enough money to hire my secretary full time so we can do more work.

regarding the liberty sak, should i look for another? i can guarantee as this is an non stock sak. please let me now if you want that for your last bid.

best regards

+B
 
To the OP:

Wouldn't a simple explanation of your issue be the proper way to go here?

Why post a string of email messages here first without it?
 
It might help if the messages were in chronological order too -- but even with the messages in order and clearly attributed, we're going to need a little explanation to have any chance of making sense of this.
 
Posting private communications is not groovy, unless it is to rebut a false public statement of serious consequence by the other party.
 
This looks like we walked in on a private discussion.

LOL. I was having exactly that same thought as I tried to figure out what the heck was going on.

Kinda looks like like a lot of cut-and-paste of communications, but I little header to clarify the issues would be nice. If, in fact, there is a point here that is appropriate for a public forum washing.
 
Sorry guys, I spent the better part of 1/2 writing an explantion. Unfortunately, in the middle a did a complicated lung biopsy. Everything there is A-O.K. (thank GOD), but I'll try and hit the highlights. Please reference this thread:

http://www.bladeforums.com/forums/showthread.php?t=749549

The bootm line is this, I've been dealing with Swissbianco for quite sometime. Even though I like the products, the service SUCKS. He often doesn't respod to e-mails, he's had multiple paypal and e-mail accounts, and he has offered items for sale and not delivered the goods. The above is a series of correspondences that started with the purchase of a brass clad relief SAK back over 1 1/2 years ago. I ordered several of the brass clad SAKs, only to find out he didn't really have them, but might be able to get them.

A few months go by, Swissbianco informs, that his supplier is unreliable and this is a DIRECT QUOTE, "you know how the italian swiss are.." Little did Mr. +B know, I'm half Italian and half Polish by heritage, married to an Italian American. Unhappiness.

Low and behold a year or more later Mr. +B is selling on eBay...the knife I ordered! Then he tries to price gouge me and sells me an "extra one!"

If you read between the lines of the thread in Multi-tools, he's clearly gunning for Tim of Felinevet which is way uncool.

He then offers for sale the long awaited damascus SAK Pioneer in his newsletter. I order serveral only to find that the price is higher than at the Heidi shop. Knowing they are available in Switzerland, I think I'll be getting mine soon, even if I'm paying more than I could have. Low and behold Swissbianco doesn't have them either! By the time he relates this to me the Heidi shop is...sold out! This was in freaking April. It's now August and I still don't have the knives.

As I'm looking at the Knifecenter.com (something I do daily because they are often the first ones to market with new products) what pops up but....
the damascus Pioneers selling for about $122 each! Now I've been assured by Roger that I'm going to get the "much better special swiss version", which I still don't freaking have. I e-mail him where I got it and it miraculosly disappears from their site, because "they're not supposed to sell for so low."

The bottom line here is there is irrefutable evidence that Swissbianco is:

1) a racist
2) anti free-market economy
3) unreliable
4) a snitch or weasel take your pick
5) promoting and helping enforce price fixing by Victorinox

I respectfully request a boycott of Swissbianco and Victorinox by this community.
 
It's a little hard to follow but I understand the issue. I 'was' in the Market for a SAK but I will wait.

Loyalty, respect and integrity are important. You getting burned for showing these qualities and then insulted your boys blood is not good.
 
Again, my apologies for not being clear in my presentation and presenting "the data" without the major concers. I have never posted a direct e-mail before, because it is, well "ungroovy". In this case I thought it necessary to "show you the money" in this character's own words. The snub he made over a year ago at "italian swiss" really irked me since my Italian grandparents emigrated from Milan in 1910. Clearly, when dealing with Mr. Redmund, the Swiss and their products are far superior to the rest of the world's "untermenschen" especially us American mongrels.

I feel compelled to voice my own experiences with prejudice, since I can assure you growing up half Polish and half Italian in the '60s and '70s, in an old money suburban Philadelphia enclave was, "not always fun."

At the tender age of 5 when I was in kindergarten, my bus driver actually had the brass ones to ask me "Chm....ski, what kind of name is that?" as I was getting off the bus.

My response was, "I'm half Polish, half Italian and all American!" I will never forget that experience. There was some obvious concern that the new doctor's family that moved in might be "undersirables" (I'm sure Esav is well aware of what I'm alluding to..."

Anyway, I have ZT for that sort of behavior, and I find it ironic that these sorts of folks sure still have penchant for American $$$.

Anybody want to buy a bunch of Rolexes? Nahh, I'm still too fond of them!
 
It doesn't take much to confuse me, but this post seemed to really throw me for a loop...

You asked for members here to boycott a product and a dealer (?), but in all honesty, I don't understand why, and I'm not even going to try to re-read this :confused:

You make some very strong accusations, including being a racist against another member or dealer. Is that really necessary to make your point ?

Hopefully one of the mods will sort through this.
 
I haven't had any of those experiences with SwissBianco.

BTW, I'm Irish, Swiss and German with a smidgen of Italian :)
 
i was joust pointed to this bashing tread here.

of course my english is not the best as an immigrant.

i give the poster 24houers to delete all my personal communication. to post this here, with not asking my permission bevore, is not only absolute rude, its not legal.

we swiss are known in the world for what we are. i try my best to make and offer the stuff we all want, to say the above statements from him is joust garbage, nothing more. im open to anybody but i have not much time since i work hardest to make it happens - on two continents!

but i cant fix it for anybody! thats all i have to say to this matter here!

+B
 
i was joust pointed to this bashing tread here.

of course my english is not the best as an immigrant.

i give the poster 24houers to delete all my personal communication. to post this here, with not asking my permission bevore, is not only absolute rude, its not legal.

we swiss are known in the world for what we are. i try my best to make and offer the stuff we all want, to say the above statements from him is joust garbage, nothing more. im open to anybody but i have not much time since i work hardest to make it happens - on two continents!

but i cant fix it for anybody! thats all i have to say to this matter here!

+B

That's a pretty amazing post ... especially the 24 hour ultimatum. That post needs to be preserved. I even saved it to my own hard drive. :eek:
 
i was joust pointed to this bashing tread here.

of course my english is not the best as an immigrant.

i give the poster 24houers to delete all my personal communication. to post this here, with not asking my permission bevore, is not only absolute rude, its not legal.

we swiss are known in the world for what we are. i try my best to make and offer the stuff we all want, to say the above statements from him is joust garbage, nothing more. im open to anybody but i have not much time since i work hardest to make it happens - on two continents!

but i cant fix it for anybody! thats all i have to say to this matter here!

+B


i have no idea what this thread is about, but the highlighted portion is particularly strange.

rude and ungroovy, yes.

illegal? :confused:


has he violated some sort of non-disclosure agreement?
 
This thread is getting interesting and a little entertaining.

illegal? :confused:
has he violated some sort of non-disclosure agreement?

I'm not sure about the legality of posting correspondence...particularly electronic...the expectation of privacy seems a bit iffy.

However, libel could be an issue. Not on the exchanged information, but on the other ...uhhh...declarative statements added here.
 
All I want is some stayglow scales for my OHT! It's gettin all indignant in here. I do know however, know what it feels like to be pissed about something, and how futile it ultimately is realized to be. Good luck boys.
 
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