I stopped using PP when it agreed with a seller that the "length" of a khukuri is determined by measuring it's circumference (length x 2 + width x 2). Things may have changed thereafter, but I never looked back. I know a seller who got screwed on the "empty box" scam when he had a video of sealing the box on the USPS counter, the clerk stating the weight before taking the box and initialing the sealed box with postage sticker and address visible, and proof that the box arrived. PP is as rotten as eBay. I believe they would sell fentanyl if they could get away with it.
Now on GBU:
"I ordered a Benchmade Infidel black for $338.95 the took 3 weeks to send me a Benchmade 940 Obsborne green (wrong knife). I emailed them you sent me the wrong knife, Nancy Zao responded offing me to buy the wrong knife they sent me, I said sorry I just want to knife I ordered. Then she wanted me to send the wrong knife to some guy in Texas with me paying the shipping I told her send me a label and I'll send it. She refuses to send be a label after 20 emails back and forth I go through Palpay as a dispute they take 2 months and dismiss the dispute because I wont pay for shipping to send the knife to England now? Long story short my bank did a charge back for $198.95 and Paypal won't refund my $140 balance and I have a Osborne 940 that I didn't order. Don't ever order anything from Knifesilo they are a scam and never pay with paypal they are useless."
So maybe little has changed at PP.