Chipping is a known issue with Fallkniven and I can understand it being a potential deal breaker. That said, tons of people love them...they make great knives and are nice folks.
Chipping, and especially, larger moon shaped chips like you mention, is also a known issue with improper chopping technique. Like your friend who never used his knives may have. Often folks have a "weak" wrist and that angle change/rotation can pry out chips when chopping even small branches. That is not a Fallkniven issue...its an "everybody" issue.
All that said, if it's a deal breaker for you, it's a deal breaker for you.
Though I might have to evoke Fallkniven guru
Mikael W
to give you the full story on Fallkniven!