Whats going on with Emerson

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Blackfish775 said:
I thought it was interesting seeing TuffThumbs go from customization, to custom knives, to creating ArcForm.

Wonder how many other "Instagram/forum dealers" will be able to grow like that.

Tactical Turn is cool, because I got to help them grow by getting copper pens from a couple of their Kickstarters. Haven't managed to snag any of their knives yet.
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It seems like very small businesses like that in the EDC world are coming one of two ways, they're either machine shops that get into the design aspect (Tactile Turn and TRM) or designers/custom makers that find an OEM and find small batches that they sell directly (ArcForm or EMPEDC).
 
Hey, sorry been so busy, thanks all for the replies.

1. Emerson shipping does seem abnormally high. It is what it is, I imagine people will eat the cost, groan about it, and move on. It would also make an incentive to buy more accessories to avoid a second checkout.

2. Not sure Emersons advertising can even come close to the total of all the dealers that just got cut out. Emerson averages a few thousand views on most of their youtube videos, while bladehq just one dealer is around 250,000 for many videos. Then add just website traffic, Emerson no way can get the amount of exposure of all the major knife dealer websites.

3. Fakes should be dealt with, not sure why Emerson couldn't track down which dealers had fakes and exclude them from there.
 
RousingRabbles said:
As far as I know Quiet Carry only sells direct. If a brand is popular enough the products do their own marketing because of the nature of social media these days. It doesn't seem like a bad idea for a brand in this position based on the steep discount dealers get buying wholesale. My only question is does Emerson still command enough attention from the market? I feel like they were very popular for a little while, but they haven't really done much to stay relevant lately.
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Fwiw, my buddy swears by Quiet Carry, loves them!
 
Blackfish775 said:
... It's been two business days. Expecting Amazon like speeds out of a small business, especially at a high volume time of year, might be expecting too much.
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How many knives can they possibly complete per day? A couple dozen tops? They can't ship that many per day?
I may be wrong about their production capacity but can't be that far off. They shouldn't be behind on shipping anything they say is "in stock".
 
Bloodloss said:
How many knives can they possibly complete per day? A couple dozen tops? They can't ship that many per day?
I may be wrong about their production capacity but can't be that far off. They shouldn't be behind on shipping anything they say is "in stock".
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Maybe take what he’s saying with a grain of salt. I think that post might have more to do with me than it did “Emerson”.
 
Bloodloss said:
How many knives can they possibly complete per day? A couple dozen tops? They can't ship that many per day?
I may be wrong about their production capacity but can't be that far off. They shouldn't be behind on shipping anything they say is "in stock".
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I don't know anything about their production capacity, their shipping capacity, or what kind of sales volume they have.

I do know that ordering on a Sunday (non-business day) and being upset that it hasn't shipped before business opens on a Thursday is a little overboard.
 
Blackfish775 said:
I don't know anything about their production capacity, their shipping capacity, or what kind of sales volume they have.

I do know that ordering on a Sunday (non-business day) and being upset that it hasn't shipped before business opens on a Thursday is a little overboard.
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First of all, I’m not “upset”. I just think it’s terribly slow… but cute “strawman”.

Secondly, you stated I expected it to be “delivered” by now, given your sarcastic “Amazon” remark. Another “strawman” argument. That isn’t true. I only expected tracking.

Third, not having tracking for something purchased Sunday IS slow. Most distributors would post tracking within 2 business days, with many shipping same day.

I think you’re in search of a conflict no one is really looking for. They can do batch labels by the day, and post tracking. It isn’t like the owner himself has to go to his computer and type in my address and then drive the package to the post office. If you think it’s “overboard” to expect tracking after 3 full business days, I don’t know what to tell ya.. other than it’s 2021, not 2001. Maybe adjust your time to ship expectations?
 
Bloodloss said:
How many knives can they possibly complete per day? A couple dozen tops? They can't ship that many per day?
I may be wrong about their production capacity but can't be that far off. They shouldn't be behind on shipping anything they say is "in stock".
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Eh. I'm no Emerson fan, but I'll offer a little defense of them here. Shipping to a distributor/dealer is usually mostly on your own schedule, not theirs, and is done in fairly large lots. Moving from that to shipping on demand for single orders is a pretty major shift. I wouldn't be surprised if it takes a couple months for them to get the process nailed down.
 
WValtakis said:
Actual cost for a small Flat Rate Priority box is under $9.
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fonedork said:
It’s over $9 now bro
($30 is still stupid)
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It depends on whether you have a commercial account. $9.20 retail vs. $8.65 commercial base rate.

skyhorse said:
Makes perfect sense to me, why have a retailer sell his products when he can do it himself.
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If he can make the same or more money, that's great. But his production knives were/are 10% less expensive at retail, not including the shipping cost. $185 shipped vs. $225 shipped is a big difference to consumers. The bigger issue for him will be cash flow, which is much different when you've got stock on hand rather than the retailer paying you up front. Which goes back to why most of the knife manufacturers that only do direct sale are small brands that have trouble keeping up with demand.
 
I guess no one remembers the days of ordering from a catalog and never knowing when your item will get there. Squabbling over instant gratification is stupid and embarrasing. Companies vary, shipping times vary. You should just be thankful you have the money for the knife and that its in stock this time of year, especially with these changes. I could understand complaining about shipping if it was more than a week, but a few days? Come on man!

I find it also ridiculous to complain over shipping prices when the prices of EVERYTHING has gone up exponentially. A year ago filling up my car was $28.50. Today it was $53.50.
 
Insipid Moniker said:
Eh. I'm no Emerson fan, but I'll offer a little defense of them here. Shipping to a distributor/dealer is usually mostly on your own schedule, not theirs, and is done in fairly large lots. Moving from that to shipping on demand for single orders is a pretty major shift. I wouldn't be surprised if it takes a couple months for them to get the process nailed down.
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Yeah, I kinda led on like I was disappointed. I only meant there shouldn't really be a seasonal delay on Emerson's part.
My post was mainly in response to this;
Blackfish775 said:
... It's been two business days. Expecting Amazon like speeds out of a small business, especially at a high volume time of year, might be expecting too much.
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K.O.D. said:
I guess no one remembers the days of ordering from a catalog and never knowing when your item will get there. Squabbling over instant gratification is stupid and embarrasing. Companies vary, shipping times vary. You should just be thankful you have the money for the knife and that its in stock this time of year, especially with these changes. I could understand complaining about shipping if it was more than a week, but a few days? Come on man!
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I used to order used books from Amazon Zshops, like a dozen at a time. Over the next month or two they'd trickle in and I'd do it again. Was fun being surprised by mail call every day.
 
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