This knife as been described as "a factory custom". What does that mean?
Hinderers custom/ in house made hardware (screws).... IMO can hardly be categorized as custom...
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This knife as been described as "a factory custom". What does that mean?
I can comprehend the allure of being overtly dramatic...but it's not really fair to the dealer who never sent you such an email.
I feel the same way. Still, it would have been nice to make a quick $1000.![]()
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Just preserving this little gem.![]()
Just got an email from HOB that my ZT 392 order has been cancelled and refunded. Be nice if ZT actually gave the knives to companies that have systems that can handle this type of event. Really disappointing to think I had one and 3 hours later they tell me I don't....
I had my order in 30 seconds after the 0392 popped up in a search at Blade HQ, but I just got the email telling me FU dumbass, you thought you scored one, but your a loooooooooseeeeeerrrrr.
Lame.
Glad you scored one bludgeon. Now get some sleep!!
I can comprehend the allure of being overtly dramatic...but it's not really fair to the dealer who never sent you such an email.
My bad, I am in disbelief that they sold out in 30 seconds. Here's what they really said:
"Due to the sheer volume of website traffic and demand, we oversold our allocation of the Zero Tolerance Rick Hinderer 0392 Factory Custom Knife (3.5" Working Finish) ZT. We sincerely regret this situation.
Unfortunately, your order was one that did not make the cutoff. Your order has been canceled and the transaction has been voided. We deeply apologize for the inconvenience.
To help conciliate, we will send you a $100.00 Blade HQ Gift Card. The Gift Card Code will be emailed to you within the next 24 hours.
Kind Regards,
Anna"
So I guess I made $100 bucks for the hassle, but I would have rather scored a 0392.
My bad, I am in disbelief that they sold out in 30 seconds. Here's what they really said:
"Due to the sheer volume of website traffic and demand, we oversold our allocation of the Zero Tolerance Rick Hinderer 0392 Factory Custom Knife (3.5" Working Finish) ZT. We sincerely regret this situation.
Unfortunately, your order was one that did not make the cutoff. Your order has been canceled and the transaction has been voided. We deeply apologize for the inconvenience.
To help conciliate, we will send you a $100.00 Blade HQ Gift Card. The Gift Card Code will be emailed to you within the next 24 hours.
Kind Regards,
Anna"
So I guess I made $100 bucks for the hassle, but I would have rather scored a 0392.
Wow! How generous is that? :thumbup: :thumbup: Guess I know where I'll be going next time I want to buy a knife.Blade HQ -- oversold, offering $100 gift cards
My bad, I am in disbelief that they sold out in 30 seconds. Here's what they really said:
"Due to the sheer volume of website traffic and demand, we oversold our allocation of the Zero Tolerance Rick Hinderer 0392 Factory Custom Knife (3.5" Working Finish) ZT. We sincerely regret this situation.
Unfortunately, your order was one that did not make the cutoff. Your order has been canceled and the transaction has been voided. We deeply apologize for the inconvenience.
To help conciliate, we will send you a $100.00 Blade HQ Gift Card. The Gift Card Code will be emailed to you within the next 24 hours.
Kind Regards,
Anna"
So I guess I made $100 bucks for the hassle, but I would have rather scored a 0392.
BHQ is no joke - that's outstanding customer service. However, sad that they are taking a hit of that magnitude to make up for the situation that could have been made much easier by ZT.
BHQ is no joke - that's outstanding customer service. However, sad that they are taking a hit of that magnitude to make up for the situation that could have been made much easier by ZT.
Yup. ZT put these dealers in a precarious situation. Guess thats what their plan was from the start of this. Takes the heat off them this time around cuz they knew this was going to be a cluster f.
dude $100 bucks. Blade HQ hooked you up. Other companys companies should take notes on how to run a business. Dang now Im wishing I did try to buy this knife. At least from Blade HQ![]()