It's basically your word against the buyers. PayPal has no way of knowing what is or isn't in a package when the buyers opens it. They also know the buyer will just do a charge back. There is a big risk when selling. The problem with eBay is you also can't leave negative feedback for buyer to warn others So this guy can keep doing the same scam
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Another problem with Paypal and dishonesty
- Thread starter laurin
- Start date
- Joined
- Jan 18, 2007
- Messages
- 34,128
laurin I certainly believe you, for what it's worth, a really ghastly situation you've been put in.
Paypal ought to monitor these claims a bit more slowly and consider the history of buyer:seller but they don't. I know they favour the buyer and as an individual buying on e-bay from larger commercial sellers this is good. I live in the EU and would not like to have no protection when buying from abroad the US/Asia. But in this situation, it is inter-EU and obviously private individuals not commercial bodies. In such cases, I think Paypal should be more cautious.
Ideally, packaging and weighing and handing over of packets to postal workers should be filmed, but practically in busy post-offices this is impractical. What MIGHT be a good idea is for sellers to send pictures/video immediately to the buyer which could deter any scamming intentions.
Paypal should pay attention to the weight anomaly on your sealed package, the buyer's returning a lighter package is significant. I very much understand your attitude to phone calls, these are lengthy, international expensive and likely you get somebody who just is told to parrot corporate answers back to you. I feel Paypal should have a free Skype type of link if they really want to protect both parties interests. I'm rather sure your French scammer has a nice little history of these kind of actions.
It makes you wonder how anything gets done on eBay/paypal, but it does for the main. In 9 years I've only ever had one seller try to rip me off with non delivery&flaking, Paypal fixed it for me. But, I do understand your distress and bewilderment, you've been stolen from.:grumpy:
Regards, Will
Paypal ought to monitor these claims a bit more slowly and consider the history of buyer:seller but they don't. I know they favour the buyer and as an individual buying on e-bay from larger commercial sellers this is good. I live in the EU and would not like to have no protection when buying from abroad the US/Asia. But in this situation, it is inter-EU and obviously private individuals not commercial bodies. In such cases, I think Paypal should be more cautious.
Ideally, packaging and weighing and handing over of packets to postal workers should be filmed, but practically in busy post-offices this is impractical. What MIGHT be a good idea is for sellers to send pictures/video immediately to the buyer which could deter any scamming intentions.
Paypal should pay attention to the weight anomaly on your sealed package, the buyer's returning a lighter package is significant. I very much understand your attitude to phone calls, these are lengthy, international expensive and likely you get somebody who just is told to parrot corporate answers back to you. I feel Paypal should have a free Skype type of link if they really want to protect both parties interests. I'm rather sure your French scammer has a nice little history of these kind of actions.
It makes you wonder how anything gets done on eBay/paypal, but it does for the main. In 9 years I've only ever had one seller try to rip me off with non delivery&flaking, Paypal fixed it for me. But, I do understand your distress and bewilderment, you've been stolen from.:grumpy:
Regards, Will
Thanks Will.
I've called Paypal yesterday, and they asked me to send pictures again (they provided their link) so now, according last message, it is on department where I hope they check more closely pics, especially different weights.
Thanks for all good tips from all members.
I've called Paypal yesterday, and they asked me to send pictures again (they provided their link) so now, according last message, it is on department where I hope they check more closely pics, especially different weights.
Thanks for all good tips from all members.