Any Pop's ProCut Dialogue?

DeadPineKnives said:
God forbid someone have a dissenting opinion. :rolleyes:

Someone let me know when the mystery is solved.
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Dissenting opinions are fine, baseless accusations aren’t. It takes time to put a puzzle like this together. Within the first day of Crag’s original post he had responses from the vendor and from the developer of the steel. The fact that they all jumped in so quickly was acknowledgment of a problem. For you to accuse them otherwise is absurd. They’ve also talked to the world renown heat treater…

Who else do you need weigh in to be satisfied that this issue is being taken seriously, a cutlery hall of famer?
 
DeadPineKnives said:
What bothers me here is that you refuse to acknowledge that anything is wrong whatsoever.

You proceeded to write an entire article that provided no insight whatsoever on the problem, and simply danced around it, and to make matters worse, it gave me the idea that you were trying to put the blame on Crag, or at least on BOS. At least that's how I see it, correct me if I'm wrong.

Your conduct throughout this thread, in my eyes, has been totally devoid of sympathy, and to be honest that puts a bad taste in my mouth.
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I appreciate you sharing your perspective. It certainly wasn't my intention to come across as unsympathetic or to shift blame.

My intention is objectivity and to ensure we aren't jumping to conclusions without evidence. I understand this may seem like I am being dismissive of the frustration involved.

It is difficult to determine where in a process an issue was created, from steelmaking all the way to final sharpening. There are many areas where that can happen and I often find the answer surprising.

Helping a customer when they encounter issues is very important. Pops Knife Supply is known for their excellent customer service and for helping customers when they encounter issues. I know they will help Crag.
 
I think the facts stand that Crag the Brewer has spent over $500 dollars by now on a steel that is easy to heat treat and was done so by a well know ht company that was following the data sheet.

Crag the Brewer has been making knives for a while and has not experienced any issues before now.

Crag the Brewer has not been giving any steel or refund from Pop's.
 
Seedy Lot said:
I think the facts stand that Crag the Brewer has spent over $500 dollars by now on a steel that is easy to heat treat and was done so by a well know ht company that was following the data sheet.

Crag the Brewer has been making knives for a while and has not experienced any issues before now.

Crag the Brewer has not been giving any steel or refund from Pop's.
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Yet.....

Joey did say earlier that he was going to make this right, but I think it's Everybody's best interest to Also know what all happened so All of us in the future can have the best knives possible.

I'm very curious too, but I'm not being impatient. Heck, I wanted to send Larrin more blades...
Let's all calm down a little.
Let's do this right and get to the bottom of this.
 
Larrin said:
I appreciate you sharing your perspective. It certainly wasn't my intention to come across as unsympathetic or to shift blame.

My intention is objectivity and to ensure we aren't jumping to conclusions without evidence. I understand this may seem like I am being dismissive of the frustration involved.

It is difficult to determine where in a process an issue was created, from steelmaking all the way to final sharpening. There are many areas where that can happen and I often find the answer surprising.

Helping a customer when they encounter issues is very important. Pops Knife Supply is known for their excellent customer service and for helping customers when they encounter issues. I know they will help Crag.
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I'm sorry Larrin. I misinterpreted your intent quite badly it seems, and jumped to a conclusion that was not only unfair, but also counterproductive and which could have taken the thread away from its purpose of solving this problem, so on that note I'd also like to apologize to ScarFoot ScarFoot for being rude, and say that he was right to call me on my shit.

I understand that you're in a position in which you have to be objective and can't just throw hypotheses around, and I feel like I was demanding more than you can give at the moment. I think I sort of forgot that you probably have no idea what's going on either, which I'm sure is especially frustrating for you as an expert in the field and as someone who helped develop this steel, so I'm sure it doesn't help to have some know-nothing accusing you of not caring.

I hope that someone can get to the bottom of this soon, and I hope that next time we interact, I don't act like an asshole.
 
ScarFoot said:
Dissenting opinions are fine, baseless accusations aren’t. It takes time to put a puzzle like this together. Within the first day of Crag’s original post he had responses from the vendor and from the developer of the steel. The fact that they all jumped in so quickly was acknowledgment of a problem. For you to accuse them otherwise is absurd. They’ve also talked to the world renown heat treater…

Who else do you need weigh in to be satisfied that this issue is being taken seriously, a cutlery hall of famer?
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You're right, acting the way I was won't help anyone and getting more upset about a problem won't bring it any closer to being solved. I'm sorry for being rude to you and I hope our next interaction is better than this one.
 
Good on you owning up to what you said. Very mature, and I am impressed by the apologies made.

This has me baffled as well, and I can't wait for Devin to fill us in on what he finds out. If there was ever anyone who I thought could get to the bottom of this, it would be Devin and his son, Larrin, who was the creator (co-creator?) of Pro-Cut.
 
DeadPineKnives said:
You're right, acting the way I was won't help anyone and getting more upset about a problem won't bring it any closer to being solved. I'm sorry for being rude to you and I hope our next interaction is better than this one.
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Water under the bridge. I’m confident the folks on here will get on the right trail sooner or later.

Sorry I was a little rough earlier.
 
Seedy Lot said:
I think the facts stand that Crag the Brewer has spent over $500 dollars by now on a steel that is easy to heat treat and was done so by a well know ht company that was following the data sheet.

Crag the Brewer has been making knives for a while and has not experienced any issues before now.

Crag the Brewer has not been giving any steel or refund from Pop's.
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Just remember at this point the steel has been drilled, cut, ground and heat treated. It might not be Pop’s fault. We need to know more at this point.
 
Stuart Davenport Knives said:
Good on you owning up to what you said. Very mature, and I am impressed by the apologies made.

This has me baffled as well, and I can't wait for Devin to fill us in on what he finds out. If there was ever anyone who I thought could get to the bottom of this, it would be Devin and his son, Larrin, who was the creator (co-creator?) of Pro-Cut.
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I try my best to be humble to make up for being a neurotic asshole.

And I have faith Hoss will set it straight!

ScarFoot said:
Water under the bridge. I’m confident the folks on here will get on the right trail sooner or later.

Sorry I was a little rough earlier.
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Hey, I was being a huge dickhead and I was way off base, you're all good
 
Stupid question that might have already been answered but has the steel that failed been confirmed to be Procut? Any chance something got marked incorrectly along the way?
 
We are testing several things right now trying to figure this whole thing out.

So far there have been several thousand knives made from this steel and only one knife maker finding a problem.

Testing takes time so please be patient.

Every knife maker, every heat treater, and every steel manufacturer has problems that arise.

We will have an answer soon. Please refrain from blaming others or getting overly excited over this.

I have seen similar behavior with a few steels, A2 and 52100 being a couple that I can remember.

Hoss
 
Hey Craig,

As others have said, there are so many variables here that it can be hard to pin point where the actual problem arised at. We do know that there have been hundreds and hundreds of knives made from this steel without issue so it doesn't seem likely to be a problem with the steel itself but we don't really know what happened. At this point it's anyones guess. Hopefully Devin is able to get something figured out. You can contact us at the store via email or a phone call and I'll get you taken care of as far as the steel goes.

Thanks,
Dusty
 
Pops_Knife_Supply said:
Hey Craig,

As others have said, there are so many variables here that it can be hard to pin point where the actual problem arised at. We do know that there have been hundreds and hundreds of knives made from this steel without issue so it doesn't seem likely to be a problem with the steel itself but we don't really know what happened. At this point it's anyones guess. Hopefully Devin is able to get something figured out. You can contact us at the store via email or a phone call and I'll get you taken care of as far as the steel goes.

Thanks,
Dusty
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Thanks Dusty, email sent.....Thank You.
 
Boy, take a few days off and leave the computer at home and see what happens!!!!!

Glad it did not escalate.

My theory is that the steel got too cold in shipping and had frostbite.
If IG was still here he would use this as proof that the steel should have been quenched at midnight on a moonless night and te blade facing north.
 
Pops is replacing my steel, I received an invoice. Today.
Idk How/where treating is happening, yet?

I told them I'll open a new post with the build, and I'll either do a giveaway, or pass around or something?
 
Excellent
Stacy E. Apelt - Bladesmith said:
Boy, take a few days off and leave the computer at home and see what happens!!!!!

Glad it did not escalate.

My theory is that the steel got too cold in shipping and had frostbite.
If IG was still here he would use this as proof that the steel should have been quenched at midnight on a moonless night and te blade facing north.
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My apologies again for acting like a jackass.

Crag the Brewer said:
Pops is replacing my steel, I received an invoice. Today.
Idk How/where treating is happening, yet?

I told them I'll open a new post with the build, and I'll either do a giveaway, or pass around or something?
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That's great! Hopefully things go better this time, maybe you could try Peters for heat treat this time?
 
Pops_Knife_Supply said:
Hey Craig,

As others have said, there are so many variables here that it can be hard to pin point where the actual problem arised at. We do know that there have been hundreds and hundreds of knives made from this steel without issue so it doesn't seem likely to be a problem with the steel itself but we don't really know what happened. At this point it's anyones guess. Hopefully Devin is able to get something figured out. You can contact us at the store via email or a phone call and I'll get you taken care of as far as the steel goes.

Thanks,
Dusty
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I'm excited that another knife maker's supplier has succumbed to the allure of Bladeforums! Welcome aboard👋
 
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