Are you serious Buck?

[hardheart]

Some people like abusing them, not caring - and are proud of it.

nobody posted anything of the sort in this thread

 

[Ankerson]

nobody posted anything of the sort in this thread

Exactly.

 

[midnight flyer]

I like to think that I know how to use knifes with skill and respect. Some people like abusing them, not caring - and are proud of it. It looks like the other way is all the hype these days and people want all and every knife to be up to it: or it is considered crap... That's all there is in it for me: all about that new kind of proud user/abuser, knives themselves are pretty much secondary.

What kind of BS is that? What place does it have on this thread? I didn't see any post on this entire thread that wasn't thoughtful (OK, yours) and concerned. Folks love BUCK here, including me. But it is completely fine to call out what one considers a slight or product problem. You should note that the replacement repair avenue was pretty well explored with BUCK in a gentlemanly way on both sides.

If you are implying that the OP abused his knife, step up. Don't be obtuse or so passive aggressive. Let him know, call him out. No one likes a weenie so say what you mean.

Better yet, say what you mean in the appropriate part of this site.

nobody posted anything of the sort in this thread

No kidding. I see more and more snottiness on this forum and it makes me sad. There was no reason for that post, and all one like that does is take an intelligent thread (that was also addressed by Mr. Hubbard on the BUCK forum by the way) and put a nasty pall on it.

Also Poes, you should read Mr. Hubbard's response. He has acknowledged that there have been production problems with this knife and that BUCK is looking into now. Another intelligent response.

Without actual feedback from users, these knives would be sitting in a return bin somewhere in the stockroom of a sporting goods store with no one the wiser about the problems with the knife, while BUCK loses more and more users of the knives because "the old gray mare ain't what she used to be".

Funny, I didn't read any accusations of abuse or any defensive whining from Mr. Hubbard...

Robert

 

[dogstar]

Also Poes, you should read Mr. Hubbard's response. He has acknowledged that there have been production problems with this knife and that BUCK is looking into now. Another intelligent response.

Funny, I didn't read any accusations of abuse or any defensive whining from Mr. Hubbard...

Robert

Where is this response? I could not find it in this thread. Can you quote it for me please?

 

[338375]

I only read the first three pages of this thread, so I didn't see the last response from Mr. Hubbard. My attention span isn't what it use to be

What is the latest on this situation ?

I've owned 8 IIRC older 110's and 112's. They are nice knives. I have never had one that was loose, or wouldn't lock. Maybe I was lucky, or just didn't use them enough...
I know others have mentioned the Custom Shop knives. I've owned two of them, and they are nice, but the basic materials, with the exception of blade material and scale material, are the same. They shouldn't be any different for durability.

I have used the customer service at Buck a couple times, and they have been more than outstanding to work with. I also have the utmost respect for the Buck family, and the company they have built over the years. It wasn't long ago, they made the decision to move most or all of the overseas production, back to Idaho.
That is a big step, and says volumes about the company imho....

That said, I actually grew really tired of seeing the same response in the Buck s/f, when someone had an issue with their knife.
Send it in, they will make it right.... That is very true, but people don't want to buy a new knife, and have to send it away for service. It is nice knowing that a company will take care of the customer, and that they truly want them to be happy with the product. But it would be much better, to be known for making a product that is 99% of the time as good as it can be, out of the box.

Any company can have a few that slip through the cracks, and NO knife is going to be perfect. Not even a custom. As we know, nothing in life is perfect.

I know they have admitted having some QC problems, and I hope they get things figured out. We have very few U.S companies left, especially one that is family owned.
Hopefully Buck will still be around and making quality, reasonably priced knives for many years too come....

 

[pyro777]

It really sucks to hear about all this and I hope they get everything cleared up, the 112 I got when I was much younger and the more recent 110 I bought at walmart have great lockup, no play and have stood this long with what I do with them.

 

[FortyTwoBlades]

As recently as just a year or two ago they were still rock solid. Little tiny gaps between the lock bar and frame or the tang and the bar being a little out of level were totally normal but the lockup was solid and little to no blade play. However the Vantage series, when first released, had intermittent problems with the lockup being poor and it concerned me back then that QC was perhaps taking a hit in order to achieve a desired price point. I think that issue was eventually taken care of, but it sounds as though Buck may need to give their 110 production a little troubleshooting to get things back on par. These things happen, but I always urge people to, as consumers, contact any company when they have a problem because the company can't do anything to fix a problem they don't know about. And even if they're aware of a problem a repeated incidence can make them statistically aware of that problems gravity.

 

[Bill1170]

Buck has again earned their reputation for outstanding customer service. Samon, please post your impressions of the 113 after you receive it. I was struck by its beauty in the posted photo, had never seen one before.

I agree that Buck should raise the price on the 110 to a level they need to get the quality back where it was.

Is it really true the 110 uses a brass pivot pin? How big in diameter?

 

[Samon]

Buck has again earned their reputation for outstanding customer service. Samon, please post your impressions of the 113 after you receive it. I was struck by its beauty in the posted photo, had never seen one before.

I agree that Buck should raise the price on the 110 to a level they need to get the quality back where it was.

Is it really true the 110 uses a brass pivot pin? How big in diameter?

I will certainly do a write up on the new one dude!

The pivot pin is very thin, I think it is around 3mm or so, maybe less?

 

[midnight flyer]

Where is this response? I could not find it in this thread. Can you quote it for me please?

I am surprised that you missed this. I noticed that you are probably the most staunch defender of the faith over there, so this must have just gone under your radar. It is on thread you started announcing that Samon and others were bashing Buck on this thread. Later I see you modified your language to say that those on this thread thought that Buck was washed up. I will have to reread here, as I don't recall that being said myself.

Here is your complete quote of Hubbard's response:

Over 80% of our knvies are US made. That # is planned to go up.
we welcome all feedback good or bad. The bad, we use to try to improve ourselves.

As always if some of you that have not returned our knives and want to (instead of putting them away in a drawer), contact us and we will take care of you.

I'm seeing a pattern of we did have some production issues over the fall on our 110 builds.

Jeff

My only mistake is that I thought he said they were looking into the situation. He acknowledged that he was "seeing a pattern" and knew there were "issues" but at no time did he say they were going to address them in any way.

Thanks for keeping me accurate. I missed that second part altogether...

Robert

 

[matt1987]

Glad everything worked out for you. I always loved Buck's customer service. The 113 would make a great edc fixed blade.

The thing I don't understand is, Buck has been making the 110 since the 1960s, so I don't quite understand why the QC and tolerances aren't what they should be. I would think they should have perfected and streamlined the production by now. Granted it is a $30 knife, but look at Victorinox knives, they're probably more complex than a 110, and you're almost guaranteed a knife made right. Ah well, at least Buck's customer service made it right for you.

 

[dogstar]

Midnight Flyer,

Thanks for clearing that up. I did not realize the reference you made was to another thread.

Yes, I made a retraction after re-reading the posts here. There was no overt bashing in the words. Just a general sense that Buck's best days are behind them, in other words, washed up. There were several posts along the vein, "your money is better spent elsewhere."

Now, my "staunch defense" will not change people's minds. Buck will do that with their products, or they will die out.

I don't have a ton of Bucks, but the ones that I own are good knives. They are affordable, and made in the USA, both are important to me. I don't feel bad about supporting Buck knives.

 

[Samon]

Ok, so the final update!

Mr.Hubbard sent me the 113 model and the other day it arrived early in the morning but the UPS deliverey guy said I cannot have the package untill I pay £28! something to do with customs taxes and charges.. I didn't have any cash on me and was still in my boxers so I had to let it go..

I emailed Mr.Hubbard to explain the situation and he quickly replied saying he was going to look into it and have it redelivered! Well, yesterday it arrived and the charges had been covered! no fuss this time, just sign and receive

The knife itself is really different to any small fixed blade I've had in the past, it feels.. fitted in a particular thumb backed grip (kinda like the slash/forward poke grip) and is very nice! It has that 110 brass/rosewood look but with a very solid, rigid and compact feel. The sheath is also very nice and thick, and I'm very plaesed with the new knife that Mr.Hubbard/Buck have kindly gifted me.

I'm now very happy to have a knife that should suit me better and to have had a posative experience with Buck, so thank you alot for your patience and effort!

here's the knife in the morning sun





This'll make a good outdoors knife, and even an EDC for anyone ina country that will allow it! very compact and attractive!

Thanks for chipping in guys, I hope everyone else can have the service and care I had from Buck!

 

[matt1987]

Nice knife, I've been wanting to pick up a 113. Good to hear Buck hooked you up with the taxes.

 

[KennyB]

My ex has a 110 and I don't know how old it was, but it did not seem 70s or 80s vintage. Meanwhile, there was no blade-play in it at all, and I've seen her pry the child-safety locks off of Bic lighters with it without breaking the tip, and reportedly has used it to dig and however many other horribly abusive tasks she puts her knives through.

Seems like Buck just has some QC issues

 

[nezpercelands]

Hollow grind + thinner stock equals broken tip. I used the hell out of my Old Timer folder and broke the tip off too. 20 minutes on a stone set things straight. As far as the fit, don't let it bother you too much. Its a folder, and, I'm sure, still tough....the weakest link is already broken! That was the tips way of letting you know that it was a millimetre too long

 

[J_Curd]

Buck is a strange "rest on one's laurels" type of company. A $30-40 Voyager from Taiwan is more of a field tool than any folder Buck has ever made. Brand name and distribution keeps them alive.

I think they've found a business model that works for them, the average buyer, and the Walmart crowd. Volume can be profitable. Rarely does that combination satisfy the crowd that hangs out here.

That said, the last 110 I bought (Walmart) was not the same knife my uncles carried through the 70s and 80s...which got used and abused by some hard workin' Appalachian blue collars. However, the price hasn't changed much.

I REALLY like the numerous Bos S30V knives I've purchased in recent years. Although they were not inexpensive.

 

[fsatsil]

I think they've found a business model that works for them, the average buyer, and the Walmart crowd. Volume can be profitable. Rarely does that combination satisfy the crowd that hangs out here.

That said, the last 110 I bought (Walmart) was not the same knife my uncles carried through the 70s and 80s...which got used and abused by some hard workin' Appalachian blue collars. However, the price hasn't changed much.

I REALLY like the numerous Bos S30V knives I've purchased in recent years. Although they were not inexpensive.

I think the majority of people that buy a 110 at Walmart are probably very happy with them. The problem is that we as knife nuts have much higher expectations for the knives we purchase and that's probably why the Buck custom shop exists. I don't own any custom Bucks but I have handled a few recent ones and the fit and finish on them was excellent.

 

[bladeboss]

My BUCK 110 is a bit sloppy but I was chopping with it as if it was a fixed blade.
100% my fault on my side of the fence.
I keep it to use hunting. For the "dirty work".

I think your new knife looks cooler/is better than a 110 anyways.
Nice. And good on them to make it right.

 

[pinnah]

Is there a reason this thread was revived?

Did Buck announce any significant changes in their QC and manufacturing process?

No?

Didn't think so.