DocJD
Basic Member
- Joined
- Jan 29, 2016
- Messages
- 12,186
Back in the dark ages before internet commerce became dominant , the last and most important QC inspection was often done at the store by the consumer before purchase . Poor QC at all levels is a major problem and not just with cheap stuff . I usually make a point to return defective crap even when it's really more trouble than it's worth .If a Benchmade or any brand of knife for that matter has obvious unacceptable flaws, then in my opinion it is crap that should not be sold. It is very unfortunate for everyone when a seriously flawed knife makes it into the end users hands at full retail price. It can and does make some people very angry, and that is never good for business!