Bad deal warning: Matthew Honnert

[loandr.]

Normal Priority Mail with Delivery Confirmation is gonna be around $4.85-5.00, insurance would add a little more.

But I gotta agree with Keith, if the knife was not described acurately, the seller should eat the cost of reversing the deal.

If for no other reason than a learning lesson that inaccurate descriptions won't be tolerated long on here.

BINGO! That sums up my take on it as well.

LD

 

[skeeter70]

...Man, I'm new here, and sure won't take sides. I have purchased a lot of high dollar guns off several auction, and straight up sales sights....along with a lot of items off Flea-Bay. It is VERY RARE, if EVER that if a buyer returns an item, for ANY reason, the seller pays the return shipping.

There are plenty of sellers that will flat out tell you to stick it, even if they claimed a refund/exchange was avaiable, in the beginning; using some BS excuse to tag your azz. I would either kept the knife and em'd the seller I would not do business w/him again, and why, or just paid the buck fifty and got my money back. Oh, great site here BTW...

 

[ThreeWorlds]

I think the lack of an offer to refund the shipping is what's eating most folks here who have been spoiled by good BF transactions (I personally haven't had those type of generous offers, but then again I haven't done *that* many BF transactions ).

However, if all you gentlebeings take note of Matthew Hornet's first post, he said that when the buyer discovered those chips the first thing he did was contact Matthew and demand a 20% discount.

In my book, standard practice is if you're not happy with something, you return it (haggling over shipping price aside). Trying to negotiate a 20% discount for your lack of satisfaction sets off a screaming warning bell in my mind, the one that says "trying to screw me out of a huge chunk of money". If I were the seller, that might put me in a bad mood too, and I might also say 'you got a good enough deal already'. Wouldn't you?

Yes, the knife doesn't seem to have been mint but it seems like it was an honest mistake on the seller's part. It is true that there are many standards of what is 'minty', and most of the rest of the world doesn't have the meticulous standards set here at BF

 

[Trihonda]

So, here's the story in a nutshell....
Exmaxima offered up a knife that wasn't EXACTLY as described. robermegar jumped on it without even offering a lesser amount which would indicate the asking price was a great deal. Exmaxima sent the knife ASAP, Robert examined it under a microscope, found flaws and asked for a further discount. Exmaxima felt it would be cheaper to keep her, told him to send it back and he would send the money including the original shipping cost (something no company I've ever dealt with has offered) but not the shipping to send it back. Robert decided to keep the knife rather than spend $1.50 - $4.05. He then trashes exmaxima here. Two months later exmaxima learns he's been trashed and comes to defend himself. Unfortunately, rather than explain what happened and admit that his description may have been misleading (mint and user just don't mix) he tries to defend it.

Exmaxima did everything a person can do to try to make it right. Obviously Robert knew what a deal he was getting or he would have sent it back. Robert offered to refund the original shipping which no company I've ever dealt with does so kudos for him there. His mistake was in using a term that didn't match the condition. Everything else he did was straight up and I'd do a deal with him based on his actions.

Also, exmaxima did post his Ebay ID in his second post.

JC III

x4 :thumbup:

Offered a full refund, including initial shipping. Not many places do that. Also, that picture is microscopic and skewed to make the imperfections larger than life. I would reserve judgement without seeing a 1:1 ratio pic. It is possible in my opinion, exmaxima did not notice these imprfections prior to shipping the blade. If so, he acted like a stand-up seller. I'm not about trashing people either, but I can't see how Robert posting here was going to solve his dilema. He was offered a FULL refund and declined it. Move on.

 

[kevtan]

Then whats the solution in this case that satisfies the buyer, a 20% off, a return with full cost to the seller? Maybe the buyer wants to keep the knife and dont want to return it but need a 20% discount to satisfy his phyche. But is that acceptable to the sellerwho sold the knife at half price?

 

[Trihonda]

Then whats the solution in this case that satisfies the buyer, a 20% off, a return with full cost to the seller? Maybe the buyer wants to keep the knife and dont want to return it but need a 20% discount to satisfy his phyche. But is that acceptable to the sellerwho sold the knife at half price?

The buyer should be considered satisfied, when he declined the (more than fair) offer from the seller to receive a full refund, including the original shipping costs. The buyer obviously felt the knife was a good deal and decided to keep it. Just my personal opinion, but to then post here served no useful purpose. If the buyer was dissatisfied, then he should have returned the knife, not declined the offer and then make a post here.

Again, I know there are as many opinions on this matter as there are people here (as evident by the fact this post won't die). So, I do't think anyone's views are going to be altered by ONE more post.. Moderator, please for the love of god lock this thread! lol

 

[Cougar Allen]

We don't believe much in locking threads here, even if they've become pointless -- but we don't require you to keep reading them, either....

 

[SIFU1A]

We don't believe much in locking threads here, even if they've become pointless -- but we don't require you to keep reading them, either....

really if ya dont like them dont read them.

 

[Alan Molstad]

no guy,

You say a knife is in 'mint" condition, and then you turn around and admit that there are a few 'chips"?

And it dont matter a hoot how easy a person could cover over the chips.

If I sold anything in "mint" condition, it means that it is in the same condition as if it were a coin just taken from the Mint that made the coin.

The moment you have any type of flaw in something, no matter how small, (no matter how powerfull the microsope needed to spot the flaw), you have something that is NOT in "mint" condition and telling anyone that it was , is error.

The correct thing to do is to admit that you might have used a poor choice of words when describing the knife's condition, and take whatever action is needed to make the other guy happy.
If that means kicking in a few bucks to pay for the return shipping?...thats a small price to pay if you are able to get back your reputation.

Another thing that a wise knife seller might do , is to offer a discount on the next purchase, thereby setting things up for a future where all sides can put this misunderstanding in the past.