I am employed at a local outdoors store in South Carolina. We sell a range of knives, the highest quality being benchmade and spyderco. Inexperienced and uneducated customers have occasionally complained about benchmades "feeling cheap". I finally starting asking, "what about it feels cheap to you?".. Almost every reply refers to the axis lock. People use the mechanism next to garbage folders and attribute the smoothness of the action to a "cheap lock". They don't trust the axis lock. They open a buck 110 and feel/ hear the lock engage and to them, it means better quality.
One response I remember was, "That thing is too easy to open and close, It isn't made as strong. I want my knife to stay open when I'm using it!"
I shrug my shoulders. Customers think they know everything there is to know about knives, then walk out with a gerber paraframe. I am thinking about starting a thread quoting the things I hear on a daily basis.
One response I remember was, "That thing is too easy to open and close, It isn't made as strong. I want my knife to stay open when I'm using it!"
I shrug my shoulders. Customers think they know everything there is to know about knives, then walk out with a gerber paraframe. I am thinking about starting a thread quoting the things I hear on a daily basis.