i think i bought a knife from 91xlt & had no issues. if customs is the glitch,i dont think 91xlt can be blamed,he has no control over what they do.he might not deserve this much flack from one bad transaction.
91xlt shouldntn get any flack as he didnt even know he was buying a knife from out of the USA! And the USPS and Customs wont do anything. Its the shippers that they will deal with. The company I represent imports from 1 to 1000 items at a time and this is always the case.
Im absolutely new here, but after reading this thread I think you boys got some things back wards around here! "after it leaves my hands its not my responsiblity" What? Come on gentleman lets get real! That will not stand up in any court in the land. And yes I am a lawyer and of course I do know the law as this is what I deal with on a daily basis. Import/Export and believe me, Im a busy guy since 9/11. If you purchase from ANY company that does business thru the mail, they are responsible for the items you bought and paid for until it has been proven you have received the merchandise.
Someone that is outside of the USA, no matter how well he is liked, should ALWAYS declare this when doing business with a US citizen! It is ridiculous not be very explicit about the fact that you are outside of the USA. Also, ANY of you chiming in that the buyer is wrong for wanting his item or his money would feel the exact same way if that shoe were on your foot! You can deny it all you want but you would be after your refund if you did not get your knife. As it should be as well!
In dealing with Paypal, they will always back the buyer as it is their rule that it is not a complete transaction until the buyer has item/s in their possesion. Hence the rule that states you must use trackable method of shipping, with DELIVERY CONFIRMATION in order to be covered as shipper/seller. It MUST be proven that item has been delivered/received. When using Paypal for these transactions Paypal automatically covers the buyer and holds the seller/shipper to this higher standard, regardless of any attempt by the shipper/seller to alleviate the responsibility of delivery. When you accept Paypal as your payment method, you accept their rules and guidelines on the whole. I think you will find that they will refund the buyer his money in full regardless of confirmation that the item was just shipped. MUST be delivered per their guide lines. This might not be popular, but it is the way it is.
Credit card companies will also reverse any transaction that goes the way of the above situation as well. No delivery or confirmation of delivery, no payment. Buyer must receive what they paid for. Sorry guys but its the law of this land and Im just a tad bit sure that it is the law of most lands around the modern world.
Good luck to both parties involved, but popularity has nothing to do with right or wrong regardless of trying to schuck common responsibility. That is why we have laws that protect our consumers in this country. Its also a common sense law. You pay for a product and you dont receive product, you get more product sent back out to you or you get your money back.
Reverse the situation and the feelings would be the same.
Im getting ready to buy some knives from this site and now I will need to be very sure of who Im dealing with and where they are located in the world!
, multiple gbu threads. not to mention a few melt downs.
ok, that's on you. For me SteelWhore explained his case beyond reproach and is still NO REGRETS!:thumbup: At least from this Hog...1PorkerTracker
