I've read this complete thread concerning E.W.com.Let me relate my experience,it wasn't bad but I had his cell phone number and I was able to talk to Brandon directly.Perhaps that had some bearing on his response.I purchased an M/T that had a prduction of only 200 knives.I purchased it about $75.00 less than the current market value.I gave him a credit card over the phone ,I didn't know at that time he was charging me a 3 percent fee for using it or I might have paid by some other method.Having said that, it did take longer than usual from his location in New York for the package to arrive and shipping was a little high,but to Brandon's credit the knife was as described and is in its elevated position in my collection.I'm sorry to hear that there is so much trouble with this dealer because his prices on certain items are really competative.If anyone experiences any further problems I will try ,upon request,to provide his telephone number.Maybe that will expidite matters.