Beware of purchasing knives form A.G. Russell (I don't know what I'm talking about)

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Thomas Linton said:
If someone spits in the soup bowl, I don't think I am bound by ordinary courtesy to give him an opportunity to explain.
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He didn't spit in a soup bowl though.

He reported a handful of minor discrepancies that he found on a website he considers authoritative, and reported it on a popular forum dedicated to the same subject matter after not getting a response from the authoritative website on two separate occasions. He explained it pretty clear in his post; the courtesy is for the manufacturer more than anything- check out Sal Glesser's post about Leaving Shiny Footprints , and A.G. Russel's reply in this very thread as an example of the best way to respond to a complaint, no matter how important it is in reality or your opinion of its magnitude, the OP's opinion might actually matter to them.

Sonny Daze made a good point about Blade length too that I never considered - the difference between 2 15/16" and 3 1/16" could be the difference between legally carrying a folding knife and a felony conviction of carrying a concealed deadly weapon, and that's not even a joke. That 1/8" does matter in court. I don't see 1 ounce being a big difference though, it might be noticeable on direct comparison but an extra ounce isn't going to cause your pocket to tear or make your hand fatigue quickly. As for Blade steel, that is a pretty big goof up, and everyone would agree with that if this wasn't a thread that was in a different context, or if the target was Liu Kang instead of A.G. Russel.

The most important thing in my opinion though is that A.G. Russel is showing tremendous class in his response, and is genuinely interested in this matter. I don't consider the mistakes particularly misleading (the measurements were not in that magic legality zone, and S30V is more desirable for most people than CM 154. Small errors that can easily be corrected, and likely have simple explanations for how they got there in the first place. Something most people don't realize is that a floating tang on a tape measure is loose and can move a distance roughly equal to its thickness so accurate inside and outside measurements can be made. If you do not calibrate the tang, your measurements will not add up if a tape measure is used. Did anybody check to see if Buck ever used CM 154 for that model?), but I do consider absolute accuracy to be important when the data is published publicly, and applaud Mr. Russel for caring about the accuracy of his website.

Morrow said:
This is a funny post. I'll continue to buy from Mr. Russell.
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It's not funnier than the guy who said "This Emerson is junk! It keeps snagging on my pocket, I want a refund!" though lol
 
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A. G. Russell was one of the very first retail mail order companies that many people (myself included) purchased knives and tools from. Always far above the average knife vendor in offerings of new designs and very professional service. If I recall correctly, AGR frequently offered slight variations of standard models. Don't be so quick to judge or criticize...
 
Who is this NEWBIE-TROLL---Doesn't he KNOW WE Chew em up and SPIT these folks out I see he hasn't replied????????
SEND HIM PACKING--------------------What a truly entertaining thread.....................You need to go where you are wanted.........
 
Freelance writer??? DONT TRUST THEM BECAUSE THEY HAVE A SPEC OFF BY 1/8in? On two knives? Are you serious? I'm pretty sure you can find plenty of other knife websites that have committed these horrible UNTHINKABLE crimes.. now go find them and write about it on your blog, goodbye.
 
A Justice said:
He didn't spit in a soup bowl though.

He reported a handful of minor discrepancies that he found on a website he considers authoritative, and reported it on a popular forum dedicated to the same subject matter after not getting a response from the authoritative website on two separate occasions. He explained it pretty clear in his post; the courtesy is for the manufacturer more than anything- check out Sal Glesser's post about Leaving Shiny Footprints , and A.G. Russel's reply in this very thread as an example of the best way to respond to a complaint, no matter how important it is in reality or your opinion of its magnitude, the OP's opinion might actually matter to them.

Sonny Daze made a good point about Blade length too that I never considered - the difference between 2 15/16" and 3 1/16" could be the difference between legally carrying a folding knife and a felony conviction of carrying a concealed deadly weapon, and that's not even a joke. That 1/8" does matter in court. I don't see 1 ounce being a big difference though, it might be noticeable on direct comparison but an extra ounce isn't going to cause your pocket to tear or make your hand fatigue quickly. As for Blade steel, that is a pretty big goof up, and everyone would agree with that if this wasn't a thread that was in a different context, or if the target was Liu Kang instead of A.G. Russel.

The most important thing in my opinion though is that A.G. Russel is showing tremendous class in his response, and is genuinely interested in this matter. I don't consider the mistakes particularly misleading (the measurements were not in that magic legality zone, and S30V is more desirable for most people than CM 154. Small errors that can easily be corrected, and likely have simple explanations for how they got there in the first place. Something most people don't realize is that a floating tang on a tape measure is loose and can move a distance roughly equal to its thickness so accurate inside and outside measurements can be made. If you do not calibrate the tang, your measurements will not add up if a tape measure is used. Did anybody check to see if Buck ever used CM 154 for that model?), but I do consider absolute accuracy to be important when the data is published publicly, and applaud Mr. Russel for caring about the accuracy of his website.



It's not funnier than the guy who said "This Emerson is junk! It keeps snagging on my pocket, I want a refund!" though lol
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It's not his claims of discrepancies. Could have been a simple heads up. But no. He comes here on his first post and tells us "Beware of purchasing knives form A.G. Russell." You didn't respond to the emails I claim to have sent so I'm going to try to damage your reputation and livelihood? I mean really?
 
I'm just thankful to read here that size really doesn't matter, whew.............:thumbup:.

Then again..............I probably should have expected that from all male posters......:D

A. G. Russell has been great to deal with in the few transactions that I have had with his company.
 
Wow OP managed to go from zero to full retard in one post I'm impressed. As for Mr. Russell the man has been in the knife business longer than more than a few of us have been alive and I've never heard anything bad about him from anyone.
 
A.G. Russell is good to go in my book. I'll continue to order from them and not think twice. I probably won't even search for a discrepancy. I love A.G Russell catalog day :D
 
I've been ordering knives from AG for 35 years....I just got an order delivered this past Friday. I've never had anything but first class service. Heck, I remember one time a package got lost in the mail and they reshipped my order without any questions asked. Someday I hope to visit their shop in Arkansas.
 
I've never ordered from Ag before, but I have emailed him. He responded in a matter of minutes. Having said that, I'm very familiar with Lenoir NC. There's an awful lot of meth there.
 
Thanks for the head's up, Doc.

I promise that I will never purchase a knife form A.G. Russell.

Heck, I don't even know what that is. It does sound awful though.

I have purchased a good number of knives from A.G. Russell though, and plan to do more of the same in the future.

The truly great thing about purchasing knives from A.G. Russell is the fact that his guarantee covers anything and everything; even misteaks (see what I did there?) that aren't his.

Rest easy troubled soul; you'll get your money back.
 
Many of the knife magazines, when reviewing knives, fail to give detailed specifications and/or useful photographs. I think knife magazine publishers/editors should look at A.G.'s catalogs. There are weights, lengths, material specs., hardness data, mechanical specs., special features, design authorship,, history, etc. All of the preceding is accompanied by excellent color photos. There is also no BS about knives that are "fast in the hand" or "perform above their class".
A.G.'s guarantee is the best in the business. If you don't like it, send it back. If I saw a discrepancy between A.G.'s copy and the manufacturer's copy, I would lean toward A.G.
 
This is my 2nd post now and I have to agree, of course, that I would have no qualms whatsoever purchasing anything from his site...especially after his post asking for more info to follow up on the "mistakes". That is First Class, imho. Matter of fact, I have not actually purchased anything from his site but I have heard nothing but good things from anyone that I have ever heard speak of him and am certainly going to take a look after reading all of the positives he has here :)

The thread title spooked me a little, but it ended up being what I was hoping it would be, trolling!
 
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