Wanted to do a quick post in here and clarify a few things, as well as let you know that Blade HQ is committed to continually improving our processes, bringing you the knives you want and working to make things as fair as possible.
First off, thank you for all the support over the years. We obviously wouldn't be able to do these exclusives without the support of Spyderco putting up with our wild ideas and of course our customers.
Concerning the most recent Shaman release, we did set a cart limit, but there was a software glitch we are looking into that allowed 2 customers to order more than the limit, which was set to 3 knives per person. Hindsight is 50/50 and if we had known this would sell out in minutes, we would have adjusted that limit to 1. There were 2 cases where customers for some reason were able to get 4 pcs, and again, we are looking into how that happened. At the time we placed the order with Spyderco for this Shaman run, which was in 2017, we made what we felt was an informed decision to order the quantity we ordered, based on speculated demand and sales of the standard model.
One (plus) year later, we find out it wasn't enough! Ideally, these knives are landing in the hands of the people that really want them and we will continue to try and balance supply and demand to meet those needs, but it is not an exact science. For reference, less than 2% of the orders bought 3 or 4 knives, 11% bought 2 and the rest bought one knife.
Hopefully this clears some things up. We will continue to push and promote Spyderco, a definite employee favorite here at BHQ. We've got a lot of exciting knives planned with Spyderco that I think you will all enjoy. Hopefully we've ordered enough to go around! Thanks again!
-Jacob