Attention BIG CHANGES: New Shop, New Website, New Fiddleback Friday, New Team Members

Discussion in 'Fiddleback Forge Knives' started by Fiddleback, May 1, 2018.

  1. RobbieB

    RobbieB Gold Member Gold Member

    Jul 13, 2017
    Shush now.
    Warrior108, Lady1911 and Odaon like this.
  2. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    @Fiddleback Outpost

    Previously, the mailing of Fiddleback Friday knives was done on the following Wednesday because Mondays included final sharpening.

    Will the cycle be changing so that
    a) The for sale pics will be of sharpened knives, unless Allen ever does the sharpening? (still gotta give Allen a hard time about that Minuteman :D)

    b) Shipping will happen a smidge faster, unless it's for Choppa's knives? (in which case I've hacked USPS to reroute all of his packages to go to my address ;))

    Just thought those could be potential :thumbsup:differences.

    Nbrackett likes this.
  3. PolRoger


    Feb 4, 2007
    Any thoughts as to how you might handle the Fotki photo archive(s) for Fiddleback Fridays moving forward?
    I always liked how it was possible go back to earlier week/month/year to look at previous knives that had been offered.
    Phillip was doing the photos... I suppose that will now be transitioning to Robert? Will the FF pictures still be uploaded to your Fotki account?
    nomotorjrr likes this.
  4. VANCE

    VANCE Moderator Moderator Knifemaker / Craftsman / Service Provider Gold Member

    Mar 13, 2006
    The knives will be sharpened when Robert receives them..
  5. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    Wait, Robert will be sharpening now?? Awww hell, now we're in trouble for sure! lol

    I vote that Robert loads at least 1 pic of each FF Friday knife. Having that history and reference there is sooooo rewarding and fun to search back through.

    And shooot, this will surely cut down on the ability to call Dibs or to track down a knife that you really wanted and someone bought but is just sitting in a safe. Btw, that is a benefit for potential sellers as well as those who missed a knife. I keep thinking of positive things and negative things here, but at the end of the day they're really neither positive or negative .. as Andy said, it is just change given growth.

    @Fiddleback Outpost
    One idea for could be that the Newsletter or Fiddleback Friday sales page has a link for the "Well its Friday" thread that could promote that as a discussion medium. Unless people get nasty (which I doubt) I can only see this as a benefit for business since it will raise interest beyond the BladeForum community. I know that Makers often struggle with "BladeForums is a good start but I need to expand my market" but this whole deal should expand the market plus potentially raise interest/activity for the Fiddleback BladeForum area. Plus, it would give a place for customer feedback that could otherwise not be captured. (eg Challenges or questions with the checkout process)

    PS Thanks for considering any of our ideas/feedback
    Fiddleback likes this.
  6. burnside


    May 30, 2012
    Wish I signed up for the letter a few days ago! I probably would have jumped on that Desert Ironwood Monarch or one of the Old School Kardas. Beautiful knives!
    Oyster and Fiddleback like this.
  7. Bmurray

    Bmurray Gold Member Gold Member

    Feb 9, 2012
    So are you selling knives at Blade?
    Fiddleback likes this.
  8. The Shatz

    The Shatz Gold Member Gold Member

    Oct 1, 2017
    Desert ironwood monarch? Been looking for one burnside
  9. VANCE

    VANCE Moderator Moderator Knifemaker / Craftsman / Service Provider Gold Member

    Mar 13, 2006
    Warrior108 likes this.
  10. Lady1911

    Lady1911 Gold Member Gold Member

    Jan 31, 2018
    I hope this question will not be in poor taste, as it is not in my nature to quibble over the little things, but it might be of interest to others besides myself.

    Andy and Phillip had recently mentioned a discount of 10% on a subsequent purchase of knives (when bought directly from Fiddleback) for anyone who posted a review of a Fiddleback Forge knife outside of this sub-forum. The intent, I believe, was to encourage us to spread the word about the knives to folks who may not have had exposure to the brand. I still believe that it’s a worthwhile idea, as it benefits all parties involved. I’m not aware of any other discounts being offered, but the same question applies....

    With the new checkout process, will there be a chance to claim a discount? Or will this discount deal no longer exist?
  11. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    THAT is a good question! Andy has long offered a $5 discount for Blade Forum members with gold membership or higher. There was a 10% discount on a direct Fiddleback purchase after purchasing from/ supporting a dealer (1 time, 1:1 only). And there's the (pretty sure 10%) LE/ military discount. I think you can only take up to 10% + $5. But I also know Robert has said in the past that post- purchase discounts aren't possible through Fiddleback Outpost. The website platform is the same so it would still seem impossible to get discount codes AND still quickly shark a knife. Hmmmm

    Andy/ Robert, if ya'll need a couple cases of brew to sit over and work this out, let me know the preferred beverage and where to send it. :D
  12. CAD


    Jan 11, 2006
    Has the ability to call the shop and purchase a knife from "inventory" gone away??
  13. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    And if it is an option, does a person call Robert who has finished inventory or literally the Fiddleback Forge shop? More brewskies ;)
  14. Fiddleback Outpost

    Fiddleback Outpost Fiddleback Forge Knives & Fiddleback Outpost Gear

    Apr 29, 2016
    First off, I want to thank everyone for embracing the change and being incredibly positive in all of your feedback. We're all thrilled that everyone seems to like the updates! I'll try to answer some of the questions below.

    OK, here goes. This is going to be a long one....

    Should we just copy you on all orders?

    Shipping is Monday-Friday (except major holidays). Knives will ship next business day. Because shipping speed has improved, we've bumped free shipping to USPS First Class Mail...but you have the option of upgrading to USPS Priority Mail at checkout (paid upgrade). We've shipped 1000's of packages and have found that 1st Class Mail is typically only a day or two longer than Priority in most of the even with that change, because they'll go out the door faster, the packages should see a faster delivery time than before.

    Keep in mind that Fotki was a necessary evil before as the photos put here into Blade Forum had to be hosted on another site to embed them. With the new website handling this function already for the actual listings...there's no systematic reason to post them there also.

    I'll have to think about a way to maybe create an archive of past sales on the site...but the problem there is that it would make the search function almost useless for people trying to find a specific knife that is actually for sale as they would be bombarded with every listing ever. I'm not sure how to combat this one at the moment...I'll have to noodle it.

    Not sure yet on the Fotki alternative...any strategy should keeps number of resource other words...keep it on Blade Forums or on the site without having yet another place to go look at things. Would make it easier on everyone. I'm noodling on it. Of course, maybe we could give you the Fotki login and let YOU manage it. :cool:

    Forge is at Table 4E and Outpost is at Booth #648. Both will have knives.

    As of right now, the only discount we have in place is the military discount (I'll create a post on this today). HOWEVER, there may be something wonderful coming down the road for people who evangelize elsewhere. It's in the works.

    The checkout will only allow one discount at a time, so there's no way to combine two. I'll create a thread on the Service Member discounts.

    On the sharking using a discount code...I can now create a URL that has it built-in, so using that link would skip the need to enter the promotion code, however, as with anything in life...have a backup plan! I don't know how it's affected when "double linking". For example, I don't know how it would work if you clicked the discount code to go to the site...but then clicked a newsletter link to land on the specific page. So, one would need to keep the promotion code handy.
    Odaon likes this.
  15. Fiddleback

    Fiddleback Knifemaker Moderator Knifemaker / Craftsman / Service Provider Dealer / Materials Provider

    Oct 19, 2005
    You got that dehumpedback coming your way...

    Robert will be sending Phillip pics of the knives so he can write the preview thread. Phillip will load them onto Fotki at that time. You are right, it is a valuable record of the knives, and my level of skill. Thats a great point.

    I also addressed the linking to the Well its Friday thread from the newsletter, and that will be happening.

    Great points. Keep them coming.

    Yes. And they'll all be sheepsfoot, so no point! Woot!

    More great points. I have re-assessed the discounts and there will be small changes, but nothing big. The discounts and new discount policy is below. Robert is writing a technical "how to" thread on the discounts now.

    -Military Veteran/1st Responder Discount - This is not something that I would ever get rid of. Robert has always had this policy as well. It will be continuing.
    -Review Discount - This will also continue. The flow of it will look this way. Post a review in a forum elsewhere, post a thread here linking to it, send Phillip an e-mail about the review, and finally Phillip will e-mail you a code to use at during your next purchase. If you purchase a knife direct via a show or a group buy, the system would work the same. Just calc it at the paypal payment screen, and mention it in the notes.
    -Other Dealer Purchase Discount - This will work much like the Review Discount. Buy knife, e-mail Phillip receipt and receive a code that will get you the discount on the website. Alternately for direct purchase, e-mail receipt to Phillip and take discount at PP.
    -Gold Membership Level Discount - Unfortunately, this one will not be offered through It will still be offered on direct purchases during group buys and also at shows. The site will only let you take one discount.

    We have always limited the discount to 1 plus the $5 anyway, so really there is little change.

    Just to address it we will continue to donate money to the Give Us Paws folks each week based on FF sales. I didn't serve our country in the military, but I really appreciate those that did.

    Not necessarily. If I have a knife in a tray, and you call Phillip and say thats your dream knife I'm going to sell it to you. Thats what I do for a living. :)
    Nbrackett and Tutone like this.
  16. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    That's a thought. How about for a 2nd discount? bwahahahaha

    btw, I don't recall seeing the beverage preference amongst all of your awesome responses.
  17. NOLA

    NOLA Gold Member Gold Member

    Jul 9, 2016
    Doing de hump de back....

    :thumbsup: I'm psyched

  18. Fiddleback Outpost

    Fiddleback Outpost Fiddleback Forge Knives & Fiddleback Outpost Gear

    Apr 29, 2016
    Thread is up at
    Hopefully I covered it all...but probably not :confused:

    Bourbon, biltong, bourbon, beef jerky, & bourbon. Not necessarily in that order.
    Warrior108 likes this.
  19. Fiddleback

    Fiddleback Knifemaker Moderator Knifemaker / Craftsman / Service Provider Dealer / Materials Provider

    Oct 19, 2005
  20. Warrior108

    Warrior108 Platinum Member Platinum Member

    Apr 24, 2012
    I didn't think that was a beverage. And I took Andy (could be way off base) for a brew kinda guy so I was defaulting to brews to be safer.

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