Chris Reeve cracked my blade. Your opinion please

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Holy god, some of you people need to relax. The man asked a straightforward, legitimate question, and it seems like some folks suddenly feel the need to jump down his throat about it. "It's all your fault for sending the knife in in the first place, seems to me like you're just fishing for a brand new knife, my radar is beeping!!!!"

What's with all the hostility? :confused:
 
Thanks Dorito Monk

He is correct.
Just a straight answer was all that's needed. Yes maybe getting swedge was a mistake but that has nothing to do with now owning a very rare classic user with cracked blade that was not my fault. Easiest way to think of it is "what if it was your rare knife that got damaged."

I do appreciate all posts and it helps to give me a better perspective.
 
Well it sucks that your knife is damaged but the only thing to do is get an s30v blade. On the plus side you can probably sell it for more because it'll have a brand new blade.
 
I'm sending knife in tomorrow and requested the new blade that they said they would give me plus I have asked for a refund on the work they performed on the BG42 blade $30.00 for swedge.
In the last email I sent them I asked for the refund on top of new blade. I did not get a answer but was told that I was being transferred to another lady { don't want to use names } because they are just relating messages to the boss.
The ladies have been kind but keep reminding me it was a older user. Not sure what that has to do with anything if the knife has lifetime warranty but I could be wrong.

I had no idea that there would be such a great response.
Thanks again and I will update you all as to what happens.

another pic

much knives 018.jpg
 
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Wait, they just sent the cracked blade back to you first? Why not call you first and offer to replace the blade before shipping it back?
 
Is that handle style still produced? I don't think it is, therefore, a full replacement knife isn't possible. CRK is offering a replacement blade, which sounds good to me.
 
I haven't read above posts. But I would send it in get a new blade, and turn it back into a user. Unless you really need or want to sell it.
 
Sounds like you are getting much unwarranted threadcrap here Andre1

Everyone with a fraction of Reevesian soul knows the sentimental value of BG42 in the Sebs. I do think you should ask for and kind of expect back a BG42 blade - they can go buy one off BF classifieds same as anyone else, work out the price differential and either fit that blade to your knife, or just give you that knife in replacement.

I think you are getting fobbed, not by CRK, not yet anyways, but certainly in this thread.
 
In my opinion you should get the old blade plus the new blade at least. Even if it is a user CR knives carry considerable return value, and the BG blades have gone faster and for more IMO. The fact that they broke your blade without telling you the risks means (to me) that they should do what they can to make you satisfied. Honestly if it was me representing the company and my hands were tied, but it was our responsibility for damaging another's item, I would offer a complimentary FB or some such as an apology. "This is your only option" is not working with the customer- it is giving an ultimatum. Take it or suffer with our mistake does not make me satisfied.

Personally I have never understood the "it's BG42, we can't replace it" line from ANY company. On anything with a lifetime warranty it is irresponsible for the factory to run out of materials and try and say they cannot get more. BG isn't common, but it is available, so (to me), the manufacturer should be able to replace the part- especially with something as basic as a Seb. The patterns have not changed so drastically in this amount of time. If you offer the warranty, keep the dies, as well as a selection of the steel used for these cases, as I am sure any company expects this kind of thing to happen. The comment about "what, do you want him to make you a new blade" strikes me as odd as CRK is the manufacturer, so yes, I would expect the manufacturer to be able to reproduce a product they produced in the first place. The only time I would lighten up in my opinion is concerning natural materials, but that is only not guaranteeing matching of figure/characteristics of the wood.

I have a single Seb, like it enough, and do not consider it the end of knifemaking. It does concern me that the manufacturer with the tightest tolerances isn't able to make a blade to replace one after they damaged it.

Your opinions may vary but with so many awards for manufacturing this is an unacceptable response to me.
 
your user for a new knife......



I think your doing well.....unless you had the box and birthday card of the original
 
Haha +1 on the waved seb idea, that's the first thing I thought of when I saw the pictures :D
 
For all this talk of S30V over BG-42, try finding a Small Classic with micarta inlays in BG-42! Just try it! :p

To the OP:
Personally, I'd be a little ticked that my out-of-production blade got messed up. At the same time, errors happen and hindsight's 20/20.
I'm glad you're pushing for a little more than just a straight blade swap. BG-42 is harder to find and commands a premium in the secondary market.
 
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