Chris Reeve cracked my blade. Your opinion please

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Even if they sent a brand new knife it won't be a pre 1997 with BG42 steel. So your dream of selling for $500 plus is gone ($500 for a regular Sebenza, huh???:eek::eek:)

The world of knives, it's never simple.............
 
He offered to replace the blade that sounds more an fair. The prices of his knives on the secondary market is not his
problem. He sells tools he broke your tool and took responsibility by fixing your tool. Like I said all this collectors value bullshit is not his problem. If I broke my iphone 3g and apple offered me a 4s I would be estatic
 
Out of curiosity, are they offering you both a new S30V blade and the return of the BG-42 blade? Selling them together might more than make up for any potential change in the resale value resulting from the cracked BG-42 blade.

andre1 said:
Thanks Dorito Monk

He is correct.
Just a straight answer was all that's needed. Yes maybe getting swedge was a mistake but that has nothing to do with now owning a very rare classic user with cracked blade that was not my fault. Easiest way to think of it is "what if it was your rare knife that got damaged."

I do appreciate all posts and it helps to give me a better perspective.
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I think he should have been warned the risks of replacing the stud. If CRK failed to warn him, they owe him more than just a re-blade.
 
But I just bought a large BG-42 in box with card and papers dated 1/98 for $425, unused/unsharpened. The OP said his Sebenza was "well used."

So-Lo said:
I'v seen many BG-42 go into the $500 range, your value went way down. :(
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lemmuhj said:
I never knew that swapping out lugs for different/double put the blade at risk?

First i'm hearing of this
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The BG-42 blades have some history for this. I made a casual comment about having my small regular double-lugged and got several posts and PMs cautioning against it. I did it anyway, and it's fine.
 
I don`t know what the problem is they didn`t warn you it might happen so they owe you more than just a S30V blade. I would say they owe you a new blade of S35VN and a refund for the work they did and shipping ,that would put you back where you were before all this .
Or they could give you an S30V blade with swedge DBL lugs+swedge and your old BG42 blade and a nice sorry. I Don`t see you looking for a new knife I see you wanting not to get screwed ,for sure they should have contacted you when the blade cracked and never sent it back to you until things had been discussed.
Once they saw the black had cracked they should have told you the work price is going to be refunded and they should have covered the shipping and included a new S30V blade.

After all the talk how much could an S30V blade really cost them anyway ??
 
BigBoss said:
He offered to replace the blade that sounds more an fair. The prices of his knives on the secondary market is not his
problem. He sells tools he broke your tool and took responsibility by fixing your tool. Like I said all this collectors value bullshit is not his problem. If I broke my iphone 3g and apple offered me a 4s I would be estatic
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This is how I see it also.
 
I'm still curious how it left the shop without this being noticed. Much like the condition mine left the shop in and me basically being called a liar. Mr Reeve needs to find out who is letting stuff like this go out the door and fix the problem. If they are perfect when they are new then one mailed back shouldn't be covered in oily finger prints and filthy with the pivot gritty with loctite.

I love my Umnumzaan but someone at the shop is letting things out the door that they shouldn't and it is pissing a lot of people off.

This being happy with the S30V is crap. This is not a Buck 110. This is a 400 dollar folder that is supposed to be the best in fit and finish. I don't fault them for the blade replacement situation but the owner should have found out in a phone call. Not by opening a box and finding his knife with a cracked blade straight from CRK.
 
bunnywunny1 said:
Maybe I'm not understanding correctly, but what is it exactly that you want??? What do you expect Chris Reeve to do go back in time and make you another BG-42 blade?

Be glad you were offered a brand new blade whith an upgraded steel, you can't ask for more than that IMO.
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The OP didn't ask for a time machine and has every right to be disappointed as he will never have the same knife again. The BG-42 Sebs are indeed sought after and relished by many folks. I am sure he is glad CR is working with him and will ultimately still have a great knife, but in this instance I would expect nothing less than stellar customer service.
 
I dont know what the answer is, but it does seem unacceptable for CRK to not warn you about the related issues(cracking) with replacing the thumb lug, and to have sent it back in the condition it was in. I also dont think a S30v blade as a replacement is right, but I dont know what would be in this situation. I guess these are the circumstances that really show how good a companys lifetime guarantee and customer satifaction are. just my .02
 
Were it my knife, I wouldn't be happy, but I would also feel that these was some risk associated with adding the swedge. If CRK is willing to replace the blade, that's fair. They should probably eat the shipping costs, too. Since they can't go back in time to when they were using BG-42, the S30V is a fair replacement.
 
Bad luck on the crack. I see the s30v as an opening offer that leaves you a little room to negotiate. Aim high and settle for somewhere in the middle. As far as some folks wanting a warning how bout : when sending your knife in for a "spa" treatment there is the possiblity that the blade may be cracked, bent, broke, smashed, burned, and in extreme situations stolen by ninjas, kidnapped by south american bandidos, traded by an ex-con employee for smokes, or simply lost. If any of these conditions last for more than four hours please contact a CRK representative emmediately. :)
 
Thanks guys

I wasn't even told that if I added the swedge that the thumb stud would need replacing. When I first called today they said the thumb stud should not of had to be removed for swedge but later they corrected themselves.

Knife will fly back tomorrow to factory.
 
THE PUNISHER said:
take the S30V blade before you get nothing,he is trying to do right by you...
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This is a rather silly statement to make. It will not become a he is going to get nothing situation. If that were to happen it would be extremely bad for business.
 
KNaB said:
If it were NIB maybe. OP admitted the knife had been "well used."
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There's currently a well used large regular with an off centered blade & no box or card going for $520 in the exchange right now.If I hadn't already purchased something in that thread,I'd be all over that.

That said,I think CRK should have informed the OP of the risk.I agree that an S35VN blade plus the damaged blade & waved shipping charges would be a good gesture on CRK's part.
 
JTR357 said:
There's currently a well used large regular with an off centered blade & no box or card going for $520 in the exchange right now.If I hadn't already purchased something in that thread,I'd be all over that.

That said,I think CRK should have informed the OP of the risk.I agree that an S35VN blade plus the damaged blade & waved shipping charges would be a good gesture on CRK's part.
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I agree.
 
For those saying S35vn as a replacement, CRK isn't making regular blades with S35VN (even next year's annuals will be in S30v), so you might as well say to replace it with another BG42
 
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