computer help :grumpy:

[richard j]

have you tried starting your pc in safe mode yet?

 

[SPXTrader]

See if you can load this page:

http://www.kaspersky.com/ Upper right hand corner, says Free virus scan. I know this site will not download a false positive to get you to buy the product...

 

[bmilla35]

have you tried starting your pc in safe mode yet?

Yeah I tried yesterday...didn't work

 

[bmilla35]

See if you can load this page:

http://www.kaspersky.com/ Upper right hand corner, says Free virus scan. I know this site will not download a false positive to get you to buy the product...

For some reason, whatever the problem is won't let me download Java, which I swear I had installed before. It said something about unable to unzip core files, it was error 25099 I think

 

[Kiah]

There's always the foolproof plan.

 

[richard j]

have you made it to the safe mode screen?

 

[bmilla35]

have you made it to the safe mode screen?

Yeah I made it there..but it still didn't let me install anything

 

[richard j]

you dont install, you only run cureit. make sure its on the desktop.

 

[bmilla35]

I just ran cureit...but not in safe mode

 

[richard j]

what did it find?

 

[bmilla35]

Nothing too juicy...just things with a bunch of numbers. I was going to write them down if there were names...but searching it on yahoo proved useless

 

[bmilla35]

Here is what it says when I try to download spybot

 

[SPXTrader]

I'm not sure what Error 5 relates to. I'll do some digging and get back to you. Most likely tomorrow, tho.

 

[bmilla35]

I'm not sure what Error 5 relates to. I'll do some digging and get back to you. Most likely tomorrow, tho.

No hurry, sir! Thanks for any help, it is much appreciated

 

[richard j]

i see one problem. you're using aol . are you in the admin account or a different one?

 

[bmilla35]

i see one problem. you're using aol . are you in the admin account or a different one?

I am admin...and changed everyone to limited just in case.

 

[Kiah]

I am admin...and changed everyone to limited just in case.

You're admin only in name. The virus is now the only one with admin powers and it doesn't like you.

 

[richard j]

i'll see what i can find out from patrick, he wrote spybot.

 

[bmilla35]

You're admin only in name. The virus is now the only one with admin powers and it doesn't like you.

But i'm an easy to like kinda guy

 

[jerrinfla]

Yeah I made it there..but it still didn't let me install anything

If you can start in safe mode, you might be able to reset all the user accounts by going to start - control panel - user accounts. If it works and you can log into windows afterwards as the new admin account you create, you might be able to install stuff you need to fix your underlying problem.