When I first started buying and shooting guns, one of the most important things I learned is that you need to be able to take care of your guns. Basic maintenance including stripping and replacing minor parts is a necessary skill if you want to shoot guns on a regular basis. The ability to do a little tweaking and fine tuning is also essential to get your gun to how you you want it.
IMHO, buying and using knives is similar. There are a few things that you need to be able to do to keep your knives in good working condition, sharpening is one of them. As has been mentioned, if the OP has the necessary skills, the edge that he got, he could easily have got to where he wanted it to be and would no longer be a problem.
Again, a parallel situation. Buy a new gun and it's not up to your standards? Tweak it yourself or go to a gunsmith and have it done for you. Buy a new knife and the edge is not how you want it? Sharpen it yourself or have someone else do it. Both times it pays to know how to do it yourself.
BTW, don't go off mad because others don't agree with you.