Well good lord, it's like a pack of piranha's swarming a wounded wildebeast..
I'm all for crucifying people that set out to screw someone over, as I have said time & time again.
However, it does not take much at all, even with the best of intentions, to screw the pooch, and it's even easier to make it worse.
This sounds like a simple case of someone screwing up, but not a case of someone deliberately trying to screw someone..a big difference.
The guy admits he screwed up and is trying to make things right, so what more do you want?
Just piling on someone, even after they admit their mistake, is pointless and unnecessary.
That's just my opinion..