Hey everyone!
I posted this on another forum but wanted to post it here too.
I’d like to share my experience with JD Custom Knives and hopefully bring some more much deserved attention to this gem of a member and his incredible tools.
My story begins with me trading into a JD Ermine with Bog Oak scales and mosaic pins.
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I was excited to try it out but disappointed with its performance. I tried remedying it myself and gave it a sharpen. Still, i was a bit disappointed with its performance. While i was sharpening, i noticed the grind seemed like it was a bit off, i thought that must be the culprit. So i went and contacted Jordan to see if he offered a spa service, if he could try sharpening it and what he thought of the grind. He told me he did offer those services and to send it in. He would try and regrind it.
Great!
I sent it out and in a few days it arrived in Texas. That is when Jordan contacted me with an offer. Instead of regrinding this knife, he offered to make me a new one!
He explained that that knife was very early work if his and he had grown a lot since. He wanted to preserve his early work, even though imperfect, because it showed how far he had come and was a part of his history. He also said he wanted me to see how one of his knives
should perform. Jordan even offered to let me keep the old knife!
I couldn’t say no to such a generous offer!
The next week he was texting me letting me know that it was heat treated and ground and even let me choose the finish! He even sent me progress videos which was above and beyond in my opinion.
Jordan sent my finished free knife out, only 2 weeks after our initial contact. That is a quick turn around, especially considering i hadn’t paid anything for this new knife. The whole time we were communicating he was kind, friendly and funny!
I received a brand new JD Custom Knives a few days later, in great packaging. It is in AEBL, blasted finish, Kepil Burl scales and lime green liners. Also in the box was the original knife i had traded for, a business card and some stickers.
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This new knife is incredible! The handle is comfortable and beautiful and the blade cuts like a laser! The quality really is a testament to hard work paying off.
I want to spread the word about what excellent craftsmanship and customer service you will receive from JD. I have owned many knives from many makers, and some stand by their products and some don’t. It has become important to me to support makers who will and JD is the first on my list when it comes time to buy another knife! Not only will you receive a top tier knife, you are supporting a top tier person!
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