I did get a reply after I emailed again and stated that I am about to cancel the order. Dana did say that mine would ship "shortly."
Well I asked him to clarify the "shortly" and if I don't hear from him or he doesn't stick to his date, I am canceling the order. I would think it's really a professional courtesy to at least keep your customers informed or even state that you can't complete the order due to whatever reason for X amount of the time.
We shall see.
Well I asked him to clarify the "shortly" and if I don't hear from him or he doesn't stick to his date, I am canceling the order. I would think it's really a professional courtesy to at least keep your customers informed or even state that you can't complete the order due to whatever reason for X amount of the time.
We shall see.