Fort Turner pics please

Not good just ordered a hawk from someone else and I will have a 9 week wait time at least they're being honest that's all he really needs to do is give realistic wait times then the buyer can decide if they want to wait or move on.
 
Lesson learned. Don't give money in advance. And Dana needs to not ask for money upfront if he's going to delay for half a year without communication.
 
Sent one last email. A week ago, I emailed for an update, with no answer. Today, I sent this message:

"Mr. Turner,
I sent you an email a week ago, asking for the state of my order. You've not responded, and it's roughly two weeks from the time you said you'd have my tomahawk complete. Including the original estimate on your website, and the update stating an 8 week backlog since March, this is the third estimate that I've received on my order. And I'm still waiting.
I understand that with your health issues and the time it takes to hand-forge a multitude of orders, that some time is to be expected. But it's now the end of month seven of my wait. I'd like to ask for either a guaranteed shipping date, or a cancellation of my order. You're clearly swamped with orders, and perhaps one less might ease things slightly.
I don't bear any ill will to you about any of this. I hope that that a Fort Turner tomahawk is soon to come. And if the only route we can take is a cancellation, rest assured I'll keep tabs to see when it may be a better time to order one of your products. I still wish the best for you and your business, and I hope your success continues!

I look forward to your response.
Respectfully, William"

I'm hesitant to turn nasty, so I'm willing to continue with the order if I get a guaranteed order. But if I hear nothing in a week I'm submitting a transaction dispute. Perhaps too late, but its worth a shot.

I'm sure this seems like I'm still caving, but I'm no good at being a jerk. And I WOULD love my tomahawk. I hate giving ultimatums period, so I've been pushed to this. I'll let you guys know how things settle.
 
Been there. Done that.

I ended up going to my credit card company who didn't hesitate to issue a refund after I gave them a written summary of my Ft Turner experience.

Suggest you do the same and place an order elsewhere for a hawk.

Patience is fine . . . but there is a limit.
 
Yep, that's the plan if I don't get a shipping confirmation within the week I'm satisfied with. HB Forge Seneca Hawk is next on the list.
 
Dreamcatcher174 said:
Yep, that's the plan if I don't get a shipping confirmation within the week I'm satisfied with. HB Forge Seneca Hawk is next on the list.
Click to expand...

I have a Seneca that I've owned for about 10 years. It is a excellent tomahawk. Highly recommend H&B.
 
My order was placed on March 31 and I sent 3 inquires and haven't heard anything back.

Frankly I don't mind the wait but I'd like to know when or if I will be getting the product.

Their website says about 4 months wait. Fingers crossed.
 
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Still no word ? This is longer than I waited must really be backed up.
 
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I also have an order for big bucks at FT I placed on 30 May 2013. His web says 8wk wait. I have e-mailed him 2 times with no response from him. I understand health problems but at the same time I hate to be ignored when he has run your card the day you make the order. I looked at the muzzleloading forum and those guys are saying same thing about FT.
I have bought his throwing knife and 4 tomahawks with shealths in the last 2 years and really like them, but this will be the last order I place with FT.
After reading whats on this forum and the other one I'm in for a long wait and may just contact visa and try to get my money back.
 
Yep there are too many other options out there hoping he gets it together and takes care of everybody won't be ordering anything from him myself anytime soon .
 
WOW! You are much nicer than I would have been. Someone took my money, made repeated false promises, and then fails to communicate, deliver my product, or refund my money! I would be demanding action now, or they could pay my attorney. I understand a delay, but this is crazy!
 
Well, still no word as of right now. I'd have already set up a transaction dispute, but I'm overseas at the moment, and can't access my bank account or call them due to security concerns. When I get back to the states in a few days, it's the first thing I'm doing.

I'm done with this. Sorry folks, but my advice? Avoid Fort Turner. Nice guy, apparently nice hawks, but at the moment, bad business.
 
Hope this work's out for you Been long enough 7 more weeks for my 2 hawks. Whatever you do get post some pics.
 
I e-mailed FT last week to inquire about my order and told him I had bought his products in the past and was very pleased with them. Told him I did some checking and found out that a lot of people were having trouble. Have not heard from him, filed dispute today with card company. Hope he gets it figured out.
 
Just set up a transaction dispute. Hopefully I'll be able to get my money back, although I know it's been a while. Either way, this annoyance is over. 7 months wasted waiting.

My opinion? Fort Turner may need to go to the Good, Bad, and Ugly.
 
Wolf_1989 file a complaint with the BBB if that don't work file a complaint with the D.A. of his county for fraud. That's what i plan to do
 
Just went and ordered an H&B Forge Seneca hawk.

First thing: They actually ANSWERED THE PHONE. Customer service was good, gave a nice estimate on shipping, and they DON'T take your money until your item is completely done and ready to ship.
 
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