Good words.
The other side of that coin is that forums are made for expressing. That includes complaining. And frankly, complaining on the internet is no more or less a waste of time than any other form of communicating on the internet.
In fact, complaining can be potentially more constructive than all those pocket dumps, EDC jewelry, and cult-like threads combined.
Sure, there are many great options out there. But it can be frustrating when all those other options don't cut it, while ONLY the thing you want isn't attainable because of a one easily changeable thing.
Example:
I HATE finger choils. Hate. Hate hate hate. They do have their place, like everything else. Unfortunately they also have also become pathologically trendy just like everything else.
So I dig Spyderco as a top fave. But as of late, good luck getting anything from them without finger coils. They offer several designs that would be a match made in heaven for me. Every feature like it is designed just for me....
Except for that inch of wasted space cut into a blade attached to an already perfectly usable handle. To me, that is a devolution of an otherwise perfect knife.
See, sometimes all those options out there don't really offer any options, while your potential grail could be off limits due to a single factor. That gets really frustrating.
And complaining (in the proper way) on a forum such as this just so happens to be seen by manufacturers, some of which actually listen, interact, and adjust to the market.
I complained about that very thing on the Spyderco forums. I don't want other options. I want Spyderco because I like what makes Spyderco Spyderco! So naturally, I took a lot of flak (Spyderco people REALLY need them choils), including the berating for my "negativity," and the lecture of how I should STFU and pick another brand if I don't like it. Now, THAT is a bad attitude if I do say so myself!
Guess what? Sal emailed me personally to talk about design preferences.