I have a question...

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FanBoy86

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Aug 10, 2015
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Ok, so I put up a ZT0562CBCF for sale a couple weeks ago. Thread here:

http://www.bladeforums.com/threads/zt-0560cbcf.1498805/

It was in pristine condition, it only had 2 flaws that I could tell; some lock stick and a light detent. I put that it had both of those flaws in the listing, I put it all out there. I shipped it, it was delivered and I didn't here anything back for about a week so I thought everything was good. Well he wrote me back tonight asking for his money back because he can't deal with the light detent. He would then ship the knife back to me. He apparently talked to ZT about fixing and they said they would, but he says they never do.

So I have a question, am I obligated to give his money back? I could understand it if I lied about something or withheld info, but I did neither. Even if I did have the money to give back (which at the moment I don't. I sold it because I needed the money at the time), I feel like it's not my fault he doesn't like it. I can get the money to give back, id have to sell a few knives, but I feel like I shouldn't have to. I've personally bought knives that I knew had flaws and if I didn't like it or couldn't deal with it, I turned around and resold the knife rather than complain about it to the seller.

Any help or advice on the subject would be great, this is the first time this has ever happened to me so I'm not sure about what to do or what's right.
 
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Absolutely sucks brother, but the right thing to do is refund him and NEVER deal with him again.
He's blowing smoke at you about KAI not fixing it. Either buyer's remorse or something similar.
Returning the money would irk the shit out of me, but I think it's the best thing you can do.
Joe
 
Don't refund him anything. He will keep doing this crap to other members. What is this place amazon?
 
Why would someone wait almost a week though before getting back to the person? My fear is that he tried fixing it himself and it comes back ruined. He did say that the detent was too loose so there was nothing he could do to fix it. That statement leads me to believe he might have tried.
 
Tough one. I am split between palonej and Sergeua. That negative on his feedback doesn't help.
 
Whoever gave him bad feedback is breaking rules by leaving feedback for deal that didn't happen. You on the other hand are within rules to do whatever you wish. Nothing in rules about refunds that I can find. So do what you feel is right. Looks like he got an awesome knife.
 
IMO, you do NOT need to send it back to him. You stated the issues with the knife in your FS thread and the issue is something he could experience for himself within seconds of opening the package and getting the knife. Waiting a week to ask you for the money back is pure BS. You sold him the knife and it was as you described. End of story as far as I am concerned.

Be advised that if you do try to return his money, you may be opening a can of worms for yourself. What if he sends it back and it's in a different condition than when you sent it to him? What if he does not send it back, but says he did? What if he sends it back for real and it gets lost in transit? You will be on the losing end at that point for sure.

If you do try to refund his money, the knife should be back in your hands BEFORE that refund goes through. Also, I would tell him to come here to this thread and explain his position and why it is "right" that you refund his money. If he wants to be low key and hide in the shadows, and he is allowed to hide in the shadows, then again, I think you are just asking for trouble.
 
I am on the fence about it too, I understand the feeling when you get a knife and it's not what you were hoping. Or it's a little overwhelming when you find out what you have to do to fix the problem you thought you could live with. It's stressful. But buyers remorse is a crap excuse in my book, don't care much for that. And that's my other feeling, that he is just afraid of the money he spent on the knife being gone. That's not my fault. And I shouldn't have to inconvenience myself to appease his feelings.
 
The receiving of the knife first would be a definite if I went that route. Not sending money back for an empty box, kitchen knife inside, a rock, etc. And it getting lost is a good point too.
 
When I buy a knife, if I don't like it, I turn around and sell it myself. I don't think I have ever returned a knife and never will provided the seller accurately describes it before I choose to buy. Selling it myself--and usually doing so for less than what I bought it for--is called the "price of admission". By that, I mean it is the price I pay for being able to handle the knife myself when, if I did not buy it, I would not be able to handle it. I want to handle it on the chance that I will love it...well, then, that privilege if you will is not necessarily "free" to me and I sure as hell am not going to inconvenience a seller simply because I made a choice to purchase in the first place. If I don't like it, then I can resell it. If I lose money on it and I don't like that, then maybe I should be more discerning and knowledgeable about what I want before I open my wallet.
 
If you decide to let him return it I'd definitely wait until you get it back before any money is refunded.

And for what it's worth, calling a knife "like new in box" and then describing known flaws is something I'd avoid doing in the future. You contradicted your own description.
 
JohnWE said:
And for what it's worth, calling a knife "like new in box" and then describing known flaws is something I'd avoid doing in the future. You contradicted your own description.
Click to expand...

It was like new. I've opened knives brand new from the factory that have had a detent either too strong or too weak. I've received some with lock stick as well. That's not a trait of use, sometimes that's just machining/assembly.
 
palonej said:
Absolutely sucks brother, but the right thing to do is refund him and NEVER deal with him again.
He's blowing smoke at you about KAI not fixing it. Either buyer's remorse or something similar.
Returning the money would irk the shit out of me, but I think it's the best thing you can do.
Joe
Click to expand...

I agree it kinda sucks but I lean towards its not a deal til both parties are satisfied within reason. And I would refund but would require the knife be returned first and be sure it is in the exact condition as when you shipped it or it would be his ... believe its been stated many times if the buyer alters the knife in anyway then its a done deal. I havent looked up his past feedback so I would leave it to your disgration after you do your homework ...
 
Ok so I've taken everyone's advice, and I told him I'd agree to a return and refund under these circumstances:

- knife must be returned to me first before I will refund any money.
- knife must be in the condition it left in when I get it back. (Cosmetically and mechanically)
- he assumes all responsibility for the knife during shipping. If it get lost, damaged, stolen, etc. then that's not on me.
- earliest refund date will be the 23rd (friday), that's when I get paid next. The knife is going to take awhile to get to me anyway, so I think that's reasonable.

Anyway, I'll keep the thread posted with progress. Thank you everyone for your help, I hope this goes smoothly.
 
You should give him negative feedback for this deal that did go down after all. So you are within rules.
-Even better, you have to let him know this is what you are going to do. See if he still wants his money back.
Because this is BS
 
I would recommend contacting a moderator...especially if you are considering leaving a negative trader rating (him returning the knife and you sending the refund could be considered undoing the transaction).
 
undoing the deal still requires to have a deal in a first place, that in fact did already occur. As your attorney I advise OP not to listen to before mentioned.
 
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