I saw this on the paypal site
Step 1 - Open dispute right away
You can open a dispute
A buyer asks for a seller's help in resolving an issue with a transaction. in the Resolution Center
Located in My Account, the PayPal resource for resolving issues between buyers and sellers. to contact a seller directly and resolve
A buyer and seller come to an agreement and close the case, or PayPal comes to a decision and closes the case. a problematic transaction. You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:
•You paid for an item but haven't received it and the seller is uncooperative or nonresponsive.
•You received an item that was significantly different than described.
Click the Report a Problem button in the Resolution Center to open a dispute. Then, provide more information about the issue and post a message to the seller.
Transactions older than 45 days cannot be disputed but should still be reported. PayPal tracks seller performance trends in the event we need to take action to protect other buyers.
It then goes on to saw that the dispute can be escalated to aclaim which they then investigate.
You should contact Paypal and find out what the hell happened and how they can pull the money with out letting you know.
Step 1 - Open dispute right away
You can open a dispute
A buyer asks for a seller's help in resolving an issue with a transaction. in the Resolution Center
Located in My Account, the PayPal resource for resolving issues between buyers and sellers. to contact a seller directly and resolve
A buyer and seller come to an agreement and close the case, or PayPal comes to a decision and closes the case. a problematic transaction. You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:
•You paid for an item but haven't received it and the seller is uncooperative or nonresponsive.
•You received an item that was significantly different than described.
Click the Report a Problem button in the Resolution Center to open a dispute. Then, provide more information about the issue and post a message to the seller.
Transactions older than 45 days cannot be disputed but should still be reported. PayPal tracks seller performance trends in the event we need to take action to protect other buyers.
It then goes on to saw that the dispute can be escalated to aclaim which they then investigate.
You should contact Paypal and find out what the hell happened and how they can pull the money with out letting you know.