Knife not as described (Refund Issued)

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hadji413 said:
The blade received was dull, rusty,dirty as heck, and has plenty of horizontal blade play. Seriously? NIB? Absolutely unacceptable!
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The photos don't seem to back-up the OP's description of the knife.

No photos of the knife as delivered, only a few shots of some disassembled parts.

If I was the seller, I would not be happy with someone disassembling a knife they plan on returning.




Big Mike
 
I do agree that the seller does have a responsibility to inspect goods prior to selling/shipping, but was the rust visible without disassembling the knife?

Also, "the rust is ravaging the liners very bad". Huge overstatement.

For future, just contact the seller with your concerns. If that doesnt work out then you escalate it.
From the looks of it, the seller wouldnt have had any problem making it right with you without having to drag his name through the mud.
 
DapperDan said:
These are pictures hadji413 sent me.
http://www.flickr.com/photos/89326141@N04/
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Wow, looks like hyperbole to me. The Blade play I guess is a different issue BUT the rust looks to be fairly minimal and not something the seller could really be expected to find. Unless I am mistaken, taking the knife apart will void warranty in a lot of cases (as such the knife wouldn't be NIB).
 
Zt lets you take the knife apart without voiding your warranty....But I believe this is just a case of buyers remorse to me , those rust spots could easily be taken care of with a little metal polish. glad to see all is well but I'd be pretty mad if I issued a refund for a knife to find that it had been disassembled , then the buyer demanded a refund...
 
Allen R. said:
Zt lets you take the knife apart without voiding your warranty....But I believe this is just a case of buyers remorse to me , those rust spots could easily be taken care of with a little metal polish. glad to see all is well but I'd be pretty mad if I issued a refund for a knife to find that it had been disassembled , then the buyer demanded a refund...
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Interesting re: ZT warranty

Agreed on second part. I believe the same would be true if I'd purchased a knife listed as new and found out the seller had randomly taken it apart.
 
Correction- on the zt warranty I know you can take the hinderer collabs apart and not void your warranty, not sure about the other models, I would just assume that if one model is covered then they all would but you never know. However, I still still behind my last statement in my above post.
 
The rust is but one factor, and I'm pretty capable of disassembling a knife and reassembling it gently. Bigger problem is the blade play and dullness ( easily feel the burrs on the edge ) of the knife, which was obviously carried and the clip was changed from tip down ( default ) to tip up carry to further indicate as such.

I am also fully capable of resharpening and restoring the knife, but I wont accept the goods as is, because they are not as described.

Never did I actually demand a refund, but that was the end deal I sought, the refund was issued before dis-assembly because the seller wanted to show it off so badly I sent him some photos. But it's tough to prove blade play and edge dullness through photos unless you can see the reflection off the tip like a pro.

So you can make bs up all you want, and believe whatever you think and make all the excuses and " he should've " and " he can just fix all of that " you want, but in the end the deal is done. Have at it.
 
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Easy there brother, I was talking about the rust, and zts warranty a lot of people look at these threads and the way you act may affect your future purchases or trades on this forum, and may make people not want to deal with you, I have no dog in this fight me and ooitzoo were talking about the warranty. If a knife is not described then sure you deserve a refund, but with certain knives when you disassemble you void the warranty, luckily its a zt and it's not voided , knife companies do certain little things to their knives to see if they have been disassembled despite how careful you are they can still tell if they have been taken apart.
 
For the OP, here are the rules that must be followed as a buyer on the Exchange. Mostly it is just courtesy and common sense at play. Buyers remorse is a double edge sword, that is why the first rule is there. Make sure you want the item. Ask questions BEFORE you buy the item.
Do NOT post in a person's sales thread unless you are buying the item. The problem needs to be addressed in private first and foremost. No need to turn a mountain into a molehill in public. Better luck next time.


1- Be 100% sure that you can financially afford to purchase the item before offering to do so. If you cannot commit 100% to buying the item. Be responsible and use your best judgement.
2- Ask questions before the deal is agreed upon, make sure you want the item being sold and that the price is affordable to you.
3- Be prompt with your payment. The seller has the right to determine how they want payment and if they will work with you.
4- Provide an accurate shipping address. Make sure the seller has that shipping address. Open and clear ommunication via email or Private Messaging is encouraged between the parties involved.
5- Do not post in a person's thread unless you have an implicit interest in buying the item. Posts like, "Nice knife!", "Why is the price so high/low?", "I wish I had funds" are not allowed. This means absolutely no commentary or feedback in someone's sales thread. Seriously, if you stomp on someone's ad, your account can and will be locked. The only exception to this is in the Custom Knife Exchange areas (if the maker/craftsman requests and welcomes feedback).
6- Malicious Buyers will be permanently banned from the forums. If you have a problem being honest, upfront, and are unable to honor your word then you do not belong here.
7- If you must back out of a deal, it is YOUR responsibility to communicate with the other person WHY you are unable to complete the transaction. Make sure this happens BEFORE any money or items have been exchanged. Problems should be attempted to be resolved between the persons involved.

Complete Link to the Exchange Rules
 
I'm glad to see that everything is worked out but a little advice for the future. Don't take a knife apart unless you're willing to except whatever condition it's in.
 
I knew it's a bad idea, but the best way to get any good photos of the only issue I can prove over the internet. Besides it's a little cleaner now, so cheer up. Meaning I took a cloth and wiped down the surface rust, dust, and hairs collected inside over the " 2 years " it sat in a drawer collecting dust and rust.

Oh and that cleaning was done prior to the photos, because I did not want to make it seem worse than it is.
 
hmm Would like to see some photos of returned knife. But, I am not so sure I would ever want to deal with the OP. The OP needs to understand that he is the one who posted this situation. Not cool overall if you ask me.
 
Did the seller ask you to disassemble the knife? I'd be pretty livid if you did that and then asked for a refund.

The locking issues are a different matter. I guess I'd ask the seller to weigh in on that.
 
Gastonknife said:
hmm Would like to see some photos of returned knife. But, I am not so sure I would ever want to deal with the OP. The OP needs to understand that he is the one who posted this situation. Not cool overall if you ask me.
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To be fair, he made a mistake and admitted it. It happens to the best of us.
 
ooitzoo said:
To be fair, he made a mistake and admitted it. It happens to the best of us.
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i agree. but he is still being super combative. Threads like these show you who you dont want to deal with in the future, and unfortunately sometimes its the OP not the person being complained about.
 
I'm new to these sorts of dealings and forums, screwed up royal because I couldn't believe the item was not as described and it turned to hell in a hamster ball.

Surely when the buyer receives the blade, he should clearly notice it was not received by me - New in Box - condition. If he so chooses to blame me for the imperfections and swear to god hes a saint, that's fine I know what came out of that package.

I'm combative because I'm the one in the hot seat here.

The thread should've been closed at its start, as many stated I should've spoken to the seller first. But instead although this method is so wrong, the topic was permitted to continue down a slide while I attempted to prove myself to everyone for some reason, which I shouldn't even have to! because the whole things between me and him.
 
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hadji413 said:
I'm new to these sorts of dealings and forums, screwed up royal because I couldn't believe the item was not as described and it turned to hell in a hamster ball.

Surely when the buyer receives the blade, he should clearly notice it was not received by me - New in Box - condition. If he so chooses to blame me for the imperfections and swear to god hes a saint, that's fine I know what came out of that package.

I'm combative because I'm the one in the hot seat here.
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Between taking a knife apart that you didn't want to keep, and calling out the seller before you contacted, yeah, you're on the hot seat. You're also on some "Never sell to" lists.
 
Wow, I have not been here all that long, but this is the ugliest I've seen it. Too bad...
 
hadji413 said:
But instead although this method is so wrong, the topic was permitted to continue down a s*** slide while I attempted to prove myself to everyone for some reason, which I shouldn't even have to! because the whole things between me and him.
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Who posted this thread and made the whole thing public? You should have to prove yourself when you accuse others without posting proof of your claim and without the accused having been given the chance to make things right before you denigrate them in public.
Two words of advice:

Watch your language. Profanity is only allowed in W&C. Disguising some letters does not make the word any less profane.

Stop It:
hole.jpg
 
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