Bobby Branton
Moderator
- Joined
- Dec 12, 1998
- Messages
- 2,974
I sold a $1,200.00 custom knife to LIN. I shipped it fully insured on my dime and it was received at an address in New Hampshire that he gave me in a timely manner on July 31, 2016. I waited a few days to make sure there were no issues and after a PM to LIN and no response, I transferred the money from PP to my bank.
On August 20, 2016 I received an e mail from KAI ZHAO stating that the knife was improperly packaged and that the tip was broke and that the knife was sticking out of the box. He did send a pic of the knife laying on the bubble wrap and box, but no pic of the damaged box. I put the knife in the sheath and wrapped in in bubble wrap and stretch wrap.
After investigation, I found out that he does not live in NJ and is having the knives delivered there to be repackaged and sent to him in China. I think the knife was damaged and then shipped to him hence the three week delay.
Even though I did not feel at fault, I asked him why he waited so long as the package was insured and told him that he could send it to the maker and I would ask the maker to fix it and send it back to the address in NH on my dime.
I waited again for a couple of weeks and received a claim from Pay Pay and the locked up my account. Through Pay Pal he wanted to keep the knife and have me refund him $660.00. I refused the deal and contacted Pay Pal. Figuring that I was in a no win situation with PP having my account locked up, I eventually agreed to take the knife back and refund his money.
They gave him ten days to provided them with a valid tracking number and when I received the knife, they would refund his money and unlock my account.
Eleven days later he sends them a invalid shipping number. I contact Pay Pal and after thirty minutes on the phone explaining that I had kept my end of the deal, they ruled in my favor.
This morning I wake up and he has appealed the ruling and provided them with a tracking number from China and the package will not get here until 9-20-16.
So, be careful who you are dealing with as who you think you are dealing with may not be who you think. If I had known this was going to China and being handled by more than the buyer, I would have never sold him a knife.
Bobby
On August 20, 2016 I received an e mail from KAI ZHAO stating that the knife was improperly packaged and that the tip was broke and that the knife was sticking out of the box. He did send a pic of the knife laying on the bubble wrap and box, but no pic of the damaged box. I put the knife in the sheath and wrapped in in bubble wrap and stretch wrap.
After investigation, I found out that he does not live in NJ and is having the knives delivered there to be repackaged and sent to him in China. I think the knife was damaged and then shipped to him hence the three week delay.
Even though I did not feel at fault, I asked him why he waited so long as the package was insured and told him that he could send it to the maker and I would ask the maker to fix it and send it back to the address in NH on my dime.
I waited again for a couple of weeks and received a claim from Pay Pay and the locked up my account. Through Pay Pal he wanted to keep the knife and have me refund him $660.00. I refused the deal and contacted Pay Pal. Figuring that I was in a no win situation with PP having my account locked up, I eventually agreed to take the knife back and refund his money.
They gave him ten days to provided them with a valid tracking number and when I received the knife, they would refund his money and unlock my account.
Eleven days later he sends them a invalid shipping number. I contact Pay Pal and after thirty minutes on the phone explaining that I had kept my end of the deal, they ruled in my favor.
This morning I wake up and he has appealed the ruling and provided them with a tracking number from China and the package will not get here until 9-20-16.
So, be careful who you are dealing with as who you think you are dealing with may not be who you think. If I had known this was going to China and being handled by more than the buyer, I would have never sold him a knife.
Bobby
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