Lessons that should have been learned in the knife industry have gone unheeded. It would have been smart for the knife industry to observe the US car industry.
You cannot sell a premium priced product without the product itself being good quality. I firmly believed people will buy and pay for premium products. But when they pay a premium and feel they got less than they should have, or worst case, outright screwed, you lose them as customers.
Compare 80s, 90s, early 2000s offerings from foreign designed and built cars to domestic. People simply got tired of the quality gap and made Toyota #1 for years. American workers can indeed build quality, as a few of the Toyota models are built in America by Americans but with quality control and newer plant and equipment.
About 15 years ago I was buying some Puma knives of a discontinued model to have my company logo engraved on the bolsters. These were Christmas goodies for my employees and a couple of fellow contractors. I called a seller that sold the knife I want and asked him about a discount on 15 or so knives.
We got to talking as knife lovers do. He was an older fellow, and really loved his knives, particularly his CASE knives. But he told me 15 years ago the situation we have now in the domestic v. foreign knives was was going to happen. He was set up as a dealer by a few suppliers, and he actually sold enough to get to go on factory (domestic only) tours, but had gone to see several presentations (in the USA) by different offshore makers. He was knocked over by the investment that the foreign companies made in the knife business.
Investment in training, machinery, blade standardization, and standardization of materials. He predicted a slow demise of the American knife industry NOT based on price, but on quality alone. Of the domestic factories he visited he was completely unimpressed with the 100 year old dilapidated machines, and the visible lack of quality control.
In our conversation, we never factored in the idea that after a rocky start of about 10 years the Chinese/Taiwanese knives would be as good as they are now. We never factored in that they would use beautiful bone, horn, and treated burl woods. Neither of us ever believed they would get the fit and finish where they are now.
Most importantly, we never considered that their foreign products could outshine the American products - at 1/10th the cost.
Kinda like General Motors... they owned the whole roost for so long they took their loyal buyer for granted. Look where they are now.
That all being said, I will go to the end of the road with this. As long as reputable vendors continue to sell me great American made knives at fair prices, I will continue to buy American, and I will continue to buy Queen. I would love for them and the other domestics to be around for another 100 years, but I sure doubt it.
And to stay on topic, of course a new knife should have at least a working edge on it when you buy it. How ridiculous that it wouldn't. I am not saying razor sharp, but still, isn't the edge part of the fit and finish?
There is a Youtube video of the PUMA factory making the venerated "White Hunter" knife. I watched it from start to finish. To get the razor edge (BY HAND, mind you) on a belt, it took him about 45 seconds. Even with that nasty curve on the end, and those really complex grind angles.
In my opinion, if the manufacturers could get someone to sharpen and finish the edges as well as the guys I see with the paper wheels while I am at the gun shows, they would be in business. I routinely see them take a knife for a touch up and finish it in less than a minute. They always slice a lightly held piece of paper for your approval when finishing, so it isn't a gimmick. But it is fast.... I just wonder sometimes how many they could do an hour and how that could apply here.
Robert