Update 9/16/17:
Both Massdrop and WE responded to my video on IG, which I am posting here:
Hey @tony.meador - Bummer, I know you waited a long time for this. So, a few things we can do... 1) The suggestion to disassemble, clean, lubricate the bearings and reassemble is a good one - @weknives also saw your video and suggested the same. Having @stassa23 do a video of this would be cool, so go for it if you want to. 2) Massdrop and WE Knife back this with a warranty against defects and we want you to be 100% happy, so if you'd rather send it in for an exchange, just submit a help ticket in My Transactions of your member profile. 3) We have replacement bearings en route now anyway, so if 1 and 2 aren't good options, we have you covered. Sorry it wasn't perfect out of the box, but thanks for making a video to show it well. Also bonus points for lefty framelock user
So, I think this shows they're more than willing to stand behind the product. Other IG responses indicated there is
no red Loctite on the hardware. Is it random knives that received it during the QA process? Or some have more than others? I don't know, but I told them I would be disassembling the knife before sending for review. I'll try to take it apart as if there was no Loctite first, and move to plan B if it appears there is. At this point I know I'm covered, so if I screw up the hardware I move to offer #2!